Enlarging your remote workforce can have a major impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Santos company to pick the right tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent offers support services that go from as-needed expertise for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Santos, São Paulo organizations to succeed with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed to support a remote workforce can be especially complicated if you must manage a mix of personal equipment like PCs and laptops, routers, and Wi-Fi appliances from different manufacturers and with a mix of operating systems and firmware levels. Progent's background delivering online support for both legacy as well as current technologies in virtual office venues allows you to make efficient use of your existing infrastructure and provides you with ready access to expertise for implement essential updates. Services offered by Progent to help your company to implement a high-functioning work-at-home ecosystem include:
- VPN connectivity makes it possible to create a safe connection for authenticated remote employees to access IT resources situated at your corporate data center or in the cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your teleworkers and your key network resources by providing remote VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your telecommuters to utilize Cisco's popular AnyConnect client software for secure VPN tunneling for a broad selection of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a remote PC's desktop. This technology gives network managers more control over the digital ecosystem of telecommuters and ensures remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home computer networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent can provide expert online consulting for configuring routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically shared by families and visitors, are commonly used by telecommuters to access their router for work. This can cause throughput and cybersecurity problems. Progent can help businesses to resolve these issues by delivering expertise like Cisco Aironet configuration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti WiFi AP setup assistance.
- Internet access methods affect the performance and availability of connections between at-home workers and the corporate network. Mission-critical applications may require redundant Internet access in case the primary connection breaks. Progent can provide guidance for identifying Internet service providers, picking appropriate bandwidth and data volume offerings, and integrating redundant Internet connections. See Internet connectivity integration services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Santos, São Paulo company, phone 1-800-993-9400 or refer to Contact Progent.