In addition to offering fast contact with high-level IT professionals and subject matter experts to assist São Paulo, São Paulo companies with discrete IT issues or strategic projects, Progent can provide temporary supplemental staffing to deliver more broadly defined assistance such as desktop support, IT administration, and Call Center services. Short-term staffing can help organizations to respond to anticipated or unplanned increases in the need for network personnel, which may result from situations like mergers and acquisitions, site moves, technology migration, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory changes. Short-term IT staff augmentation can also cover gaps resulting from the loss of full-time IT personnel because of scheduled vacations, health issues, resignation, or other reasons.

Benefits of Progent's Temporary IT Staffing Program
Progent's short-term staffing services give businesses the ability to respond to increases in requirements for IT services without being saddled with the expense and delays that come with vetting and hiring reliable IT help and without the burden of increasing your full-time staff size.

Important features of Progent's short-term staff augmentation services include:

  • Rapid access to reliable IT professionals
  • Simple initiation, cessation, and resumption of services
  • Seamless extension of your in-house network support staff
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
  • Strong working relationship with a world-class, full-spectrum resource for IT support
Progent's Shared Center Service
Progent's shared Help Desk program is a proven flexible staff augmentation option that enables IT groups to share the responsibilities of Help Desk Call Center support transparently between their internal network personnel and Progent's extensive pool of IT support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's shared Help Desk program is a joint service solution powered by the leading shared professional services (PSA) tool for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises network services for businesses across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's industry certifications.

Progent's Practice Areas for São Paulo, São Paulo Organizations
Progent's seasoned team of certified consultants and technical experts offers São Paulo, São Paulo companies a wide range of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary IT Staffing for São Paulo, São Paulo Companies
To learn more about Progent's short-term staff augmentation services for São Paulo, São Paulo organizations, call 800-993-9400 or visit Contact Progent.