Toronto Expertise
Temporary IT Staffing for Network Support Groups
In addition to offering rapid access to high-level network professionals and subject matter experts (SMEs) to assist Toronto, Ontario companies to resolve specific IT issues or longer-term projects, Progent offers short-term staff augmentation to deal with more generalized assistance like PC help, network administration, and Help Desk call center response. On-demand staffing can help organizations to deal with planned or unexpected increases in the need for network personnel, which may be caused by situations such as company mergers, data center moves, technology migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary staffing can also cover gaps caused by the loss of full-time staff members because of vacations, illness, termination, or other reasons.
Advantages of Progent's Temporary Staffing Program Progent's temporary staff augmentation services offer businesses the versatility to react to surges in demand for IT personnel without dealing with the costs and hassle that come with identifying and hiring professional IT personnel and without the burden of increasing your permanent head count.
Key features of Progent's short-term supplemental staffing services include:
- Rapid availability of reliable network pros
- Simple engagement, termination, and resumption of services
- Transparent augmentation of your full-time network support staff
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Strong relationship with a top-level, full-service source for IT support
Progent's co-managed Call Center service is a specialized on-going staff augmentation alternative that allows IT groups to share the work of Help Desk Call Center support seamlessly between their in-house IT staff and Progent's nationwide team of technical support experts. Working as a seamless extension of your full-time Help Desk, Progent's shared Help Desk Call Center program is a joint service solution powered by the industry's leading shared professional services platform for managing, service requests, generating tickets, assigning responsibility, tracking responses, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT services for businesses of all sizes throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP, CISM, and CRISC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Toronto, Ontario Companies
Progent's nationwide roster of certified consultants and technical experts can deliver Toronto, Ontario companies a wide array of remote consulting and debugging services. Practice areas offered under Progent's reseller program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory and MS Entra Planning
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Telecommuter Support Services
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support
- Colo Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Development
- Virtualization Automation
- Rapid, Affordable .NET Application Development.
- Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Integration
- iPhone Integration
- Google Android Phone Management
- Ransomware Defense/Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staff Augmentation for Toronto, Ontario Businesses
To find out more details about Progent's short-term staff augmentation services for Toronto, Ontario businesses, call
An index of content::
ASA and PIX Firewalls Network Consulting
24-Hour Cisco PIX to ASA upgrade Outsourcing
Progent's certified Cisco network security consultants provide expert PIX and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide advanced security, high throughput, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing common OS-specific security holes.
Online Troubleshooting NinjaOne ProSight Remote Monitoring and Reporting
ProSight NinjaOne RMM Remote Server Monitoring Integration Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by checking the state of critical assets.
Software patch management services Consulting
Patch management services Consultants
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Enterprise hybrid cloud Consult
Amazon AWS hybrid cloud integration Development
Progent can help your IT team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid network models that utilize on-premises IT assets as well as one or more public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of cloud integration support services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing advanced consulting support online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
IT Consultants ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting Remote Infrastructure Monitoring Onsite Technical Support
ProSight Reporting is an expanding line of in-depth reporting utilities created to work with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Aironet 3800 Access Point Consultants
Aironet Wave 2 Wi-Fi Access Point Network Consultant
Progent's Cisco certified wireless networking consultants can provide economical online and on-premises help for legacy and modern Wave 2 Aironet Wi-Fi access points and Progent can help your business to design and maintain wireless environments that incorporate indoor and outside/ruggedized Aironet access points.
Online Support Services Microsoft Office SharePoint Server 2003
Windows SharePoint Services Integration Support
Progent's Microsoft-certified consultants can provide small and medium sized companies computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a common spot for your employees or customers to connect to, manage, distribute and interact with relevant data, documents, and software and to communicate with one another. It allows faster and better decisions, more effective sharing across groups and more streamlined business processes. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible inside and outside an organization. Windows SharePoint Services connect employees, customers, workgroups and projects with the information they've created in a way that makes data easy to locate, download and re-use.
Reports MySQL RDBMS
MySQL development Engineers
Progent can provide affordable remote access to an Oracle MySQL DBA or application developer and can help organizations of any size to configure and maintain MySQL within a robust IT infrastructure that offers high levels of speed, scalability, and protection. Progent also has experience helping companies port databases from an Oracle environment to MySQL.
SQL Contract Programming
Microsoft SQL Professionals
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge enterprise-class applications that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Services Locky ransomware recovery
Conti ransomware recovery Consulting Services
Progent's ransomware experts can assist you to evaluate your ransomware defenses, monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Security Organization Horizon3.ai NodeZero Certified Threat Assessment
Horizon3.ai NodeZero Threat Assessment Cybersecurity Team
Progent's certified cybersecurity experts can run NodeZero-based penetration tests to make sure your security monitoring and protection tools and policies are properly set up and effective.
Barracuda Networks PA-7500 Series Firewall Network Security Testing
Barracuda Networks PA-7500 Series Firewall Security Certification
Barracuda's affordable CloudGen Firewall appliances combine web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust support with centrally managed and monitored services across your entire enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the skill to serve as your one-stop resource for technical help, maintenance, education, and security expertise.
CCIE Certified Technology Consulting Services wireless VoIP phone integration
Wi-Fi IP phone integration Online Support Services
Cisco's wireless IP phones are hardened Wi-Fi devices intended for workers who are mobile within campus, hospitality, retail or other venues where management requires user endpoints that offer more administrative control, data security and durability than is achievable with the BYOD mode of workplace communications. Integration of Cisco's wireless VoIP phones typically demands that IT teams set up and fine tune many components of your Wi-Fi infrastructure such as APs, switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer online and onsite assistance to help you create and maintain a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
VirtualPC for Apple Mac Integration
Windows PC Simulation on Mac Consultants
For companies with a mix of Apple Mac and Microsoft Windows desktops, there are two basic solutions for running Windows-dependent applications on an Apple Mac: remote access to a physical Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-powered computer to run Microsoft Windows applications and access network resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac system so you are able to run Windows software directly. Progent's Mac technology consultants can help your organization to maintain these solutions for running Windows software on your Macs and can in addition help your business to evaluate and configure third-party solutions for Microsoft Windows platform simulation.
Consulting Project Design Tuning
Project Requirements Definition Specialists
For advanced project management assistance, Progent offers access to veteran information technology experts with decades of experience in technology management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help enterprise customers adhere to leading practices to make sure development or deployment projects are successfully completed on schedule and on budget.
CISM Network Security Testing
CISM Certified Cybersecurity Network Security Auditing
Progent offers the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and worldwide standards of performance that information security managers are required to master. CISM provides business management the assurance that consultants who have earned their CISM credential have the experience and capability to provide effective security management and support consulting.
Network Infrastructure Monitoring Consultancy
Consulting Services Network Management Outsourcing
Progent's ProSight portfolio of managed services are designed to offer organizations who have minimal in-house network support teams with low-cost access to world-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include fixed network management expenses, smart automation of common management processes, continual absorption of new technology, smooth transition from legacy technology to up-to-date solutions, improved fit between information technology with business goals, access to seasoned network consultants, and freeing up management to focus on business issues instead of ever-changing network technology.
Microsoft Certified Partner Dynamics GP/Great Plains Information Technology Consulting
Dynamics GP Support Outsourcing
Microsoft Dynamics GP 2010 financial software is a comprehensive business management platform that integrates information and operations throughout your business, interfaces seamlessly with other solutions, and connects employees, clients and vendors regardless of time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a robust, secure server and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
Windows Server 2012R2 Cloud Consultant Services
24/7 Microsoft Windows Server 2012R2 IT Consultants
Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, develop a corporate-wide security strategy, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Microsoft Expert Windows 8.1 Upgrade Consult
Microsoft Windows Professional
Microsoft Windows 8.1 is engineered to power devices from smartphones and tablets to power-user desktops. A wealth of new and improved features, such as touch screen support and signature live tiles GUI, provide a wide range of advantages for organizations who understand how to exploit them. Progent's Windows experts can help get your business up the learning curve with Windows 8.1 and make sure you derive significant business value from the operating system's various technical enhancements.
CISSP Certified Security Manager Consulting Services
24-7 CISSP Certified Information Security Officer Consulting
Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any aspect of information system security. Progent can implement efficient security systems that guard a small office against advanced malware attacks or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing network resources spread over a mix of physical datacenters and various clouds.
Mac Network Security Services
Macintosh Virus Protection Specialists
Progent's CISM-certified security consultants can help you protect your Mac network through professional support offerings including performing security tests, recovery from virus and worm attacks, configuring firewalls, implementing secure remote and mobile access, deploying monitoring software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the particular objectives of your business network.
Award Winning Consultants Exchange Upgrade
After Hours Consult Exchange Migration
Progent's Microsoft-certified engineers can provide affordable remote and onsite support to carry out your upgrade to Exchange 2010, produce extensive documentation of your new messaging system, train your IT staff and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide ongoing administrative consulting and technical help. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Cybersecurity Penetration Testing Technology Consulting
Cybersecurity Penetration Testing Technology Consulting Services
Stealth penetration checking is an important part of any comprehensive IT system security strategy. Progent's security experts can perform thorough penetration checks without the awareness of your organization's internal network support staff. Stealth penetration checking shows whether current security defense systems such as intrusion incident alerts and event history analysis are properly configured and actively monitored. Progent can provide continuous automatic PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and dangerous product defaults can be chained together by hackers into the multi-front attacks common to modern strains of ransomware.
24-Hour 24x7 Network Remote Technical Support
Remote Network Monitoring Technology Consulting
Even if your business has a small computer services staff and a modest technology budget, your information system can still feature the same high availability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier network professionals, the most recent network management products for proactive monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your mission-critical network applications and servers up and running.
IT Consultants ProSight Endpoint Ransomware Monitoring
Consult ProSight Ransomware Security Monitoring
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools from SentinelOne to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and provides a single platform to address the complete malware attack progression including protection, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.
Private Cloud Hosting for Virtual Data Centers Consultants
Private Clouds for Small Businesses Consultant Services
Progent's private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup replication and restore. Smaller organizations can take advantage of Progent's private cloud to eliminate major capital costs for the acquisition, upkeep, and management of computer hardware and data center facilities while benefiting world-class levels of system availability and physical security.
Microsoft SBS 2003 Technology Consulting Services
Remote Support Microsoft Small Business Server 2003
Microsoft Small Business Server is a low-cost suite of server products that provides the foundation for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components included with Microsoft Small Business Server calls for a network consultant with real-world background and extensive knowledge in designing and building effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and servicing network environments powered by the SBS suite of servers and programs.
24-7 Lync Server 2013 and Cisco UC Consulting
Microsoft Certified Partner Lync Server 2013 Mobility Services Engineer
Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to build a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN calling enabled for a wide assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model suitable for your current and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your management team and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Microsoft Software Update Services Network Consultants
SUS Professional
Microsoft WSUS enables information technology managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the installation of updates that are published via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and making sure your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your network environment.
SQL Server 2008 Upgrade Consulting
Migration SQL Server 2008
Progent's Microsoft-certified SQL Server programmers and database administrators can provide remote consulting to assist organizations of any size to build, administer, and maintain applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants offer support for any phase of the application life cycle in environments that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
