Besides offering fast contact with high-level IT consultants and subject matter experts to assist Mexico City, México businesses with specific technical issues or strategic projects, Progent can provide short-term staffing to deliver more generalized assistance such as desktop help, IT management, and Help Desk call center response. On-demand staffing can help organizations to respond to expected or unexpected surges in demand for network personnel, which may be caused by situations like mergers and acquisitions, site relocation, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term staffing can also fill gaps caused by the absence of in-house staff members because of vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services offer businesses the versatility to respond to surges in requirements for network personnel without dealing with the expense and hassle that come with vetting and recruiting reliable technical help and without the burden of increasing your in-house staff size.

Key features of Progent's short-term staffing services include:

  • Fast access to seasoned IT professionals
  • Simple engagement, cessation, and re-engagement of services
  • Transparent augmentation of your full-time network support team
  • Comprehensive reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
  • Strong relationship with a world-class, full-spectrum resource for network expertise
Progent's Shared Help Desk Call Center Program
Progent's shared Call Center service is a specialized flexible staff expansion alternative that enables IT organizations to share the responsibilities of Help Desk support transparently between their in-house network staff and Progent's nationwide team of technical support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Call Center service is a collaborative support solution based on by the leading group PSA tool for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network expertise for businesses throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Mexico City, México Companies
Progent's nationwide roster of certified consultants and technical experts can provide Mexico City, México companies a wide range of online consulting and debugging services. Practice areas covered under Progent's consulting program for network service firms include:

Contact Progent for Temporary Staff Augmentation for Mexico City, México Organizations
To find out more about Progent's short-term staff augmentation services for Mexico City, México businesses, call 800-993-9400 or visit Contact Progent.