Pleasanton Microsoft Gold Certified Consulting Experts
Microsoft Dynamics GP (Great Plains) Upgrade and Enhancement Consulting and Support Services
Microsoft Dynamics GP, originally branded Great Plains, has a longer track record than almost any other enterprise resource planning (ERP) platform made for the Windows OS. Microsoft Dynamics GP is a mature, full-featured application and is one of the most widely used ERP platforms for small and mid-size businesses, with about 50,000 active installations globally. A number of organizations who have depended on Dynamics GP for years or decades have been able to postpone upgrades and maintenance long enough that they are now running legacy software and outmoded network infrastructure. This is dangerous. Meanwhile, a common theme we hear from new clients is that they have a hard time locating veteran Microsoft Dynamics GP consultants who can provide in-depth knowledge about how to upgrade their Dynamics GP system efficiently and derive the maximum business value from the application.
The more a business tries to limp along with outdated releases of Dynamics GP, the more complex the upgrade process tends to be. When server hardware or storage systems break down, there could be no suitable hardware available to replace them. When versions of Windows Server used to host Dynamics GP arrive at end-of-support (EOS) status, critical security updates are no longer distributed. The latest editions of SQL Server might not be compatible with your special GP customizations. Innovative tools like Power BI may not be an option. Businesses considering an update of their Microsoft Dynamics GP environment can be intimidated by the number of components there are to the puzzle. And the price tag quoted for a migration may be astronomical.
Dynamics GP Migration and Enhancement Services Available from Progent
Progent has offered support for Dynamics GP and Great Plains for over two decades, and Progent's seasoned experts have provided high-level and economical remote consulting for Windows-based environments to organizations in every state across the U.S. By offering in-depth familiarity with all editions of Microsoft Dynamics GP along with top-tier system integration skills, Progent is ideally qualified to help your Pleasanton, California business get the most out of GP/Great Plains.
We become partners with our customers and begin by understanding their needs. After gaining familiarity with the situation and the areas for improvement we provide our suggestions. Proposed services can include a migration to a more current and supported version of Dynamics GP, basic user training, full platform and specific module implementation including 3rd-party products offered by a broad range of suppliers that have published add-ons to Microsoft Dynamics GP, custom integrations with other key business applications within your company, custom report writing, and solution analysis to assess whether GP is being used to its fullest. Our objective with each Microsoft Dynamics GP project big or small is to maximize business value and manage expense.
Progent can assist your Pleasanton, California company in every facet of your Dynamics GP migration or customization project including:
- Deployment Review
Take a look at what modules and features of Microsoft Dynamics GP you are now running and propose additional features available on GP that might be helpful to your organization. - Migration Design and Timing
Develop a comprehensive upgrade plan and timetable that minimizes business disruption. Schedule solution validation, live deployment, and training. Specify customizations and add-on modules. Predict and resolve compatibility issues. - Pilot Testing
Plan and configure a test system for proving the migration project. - System Upgrades
Back up databases and dictionaries, eConnect automation, and GP Integration Manager database. eMigrate Dynamics GP to the current version to ensure continuing support from Microsoft and to make all current features accessible to your business. Update SQL Server and compatibility levels for all associated databases. Configure services from the GP Professional Services Tools Library. Prepare data and run scripts to address known issues. - Custom Reporting
Create reports and or dashboards for private as well as external consumption. Configure SQL Server Reporting Services and combine Dynamics GP with Microsoft Power BI for self-service reporting and for combining data from multiple on-premises and remote repositories. - Training
Deliver individual or classroom style training for current and new users of Microsoft Dynamics GP. - Support
Act as a single point of contact for support to deliver consistent and cost-effective handling of issues thanks to close understanding of your particular situation.
Progent can provide the support of seasoned experts who have been creating working Dynamics GP and Great Plains environments since version 1. Progent can do the work you need directly rather than supervising less knowledgeable consultants or in-house IT personnel. Key areas where Progent's consultants can provide Dynamics GP expertise include:
- Recommendations
Suggest the use of software modules included with the core GP platform but are not now being utilized. In addition, suggest third-party add-ons written exclusively for Microsoft Dynamics GP to deliver features that GP skips. - Integrations
Build custom integrations between Microsoft Dynamics GP and other business platforms to reduce redundant data entry and improve consistency. - Customizations
Create major and small customizations that work with Dynamics GP to perform various business functions not handled by standard GP modules or third-party add-ons.
Progent can assist your business to upgrade your infrastructure to support Dynamics GP for any deployment model including local, private or public cloud, or a hybrid network model. Infrastructure services offered by Progent's consultants include:
- Needs analysis and site inventory
- Network architecture planning and deployment (on-premises, cloud-based, or hybrid)
- Setting up firewalls and VPN connections and defining security policies
- Managing iOS, Android, and Windows smartphones and tablets
- Creating high-availability (HA) solutions
- Integration with public cloud services including Microsoft 365
- business continuity preparedness
- Performance tuning
An optimized Microsoft Dynamics GP ecosystem incorporates diverse software platforms, on-premises network infrastructure technologies, and public cloud products combined into a seamless ERP solution. For over 20 years, Progent's consultants have delivered remote and on-premises support from Microsoft-certified professionals including Dynamics GP/Great Plains consultants, Windows Server consultants, SQL Server developers, Exchange integration consultants, Microsoft Office experts, and SharePoint Server integration experts. Progent's consultants have supported these products from their initial versions to their latest editions, and Progent can help with cloud-based options by offering Office and Microsoft 365 consulting, Exchange Online integration services, and SharePoint Online migration and development expertise.
Progent also has extensive experience providing support from top-tier Cisco CCIE-certified network infrastructure consultants, Hyper-V integration consultants, and VMware virtualization consultants. This background with core technologies saves time and expense when guiding organizations through every phase of updating their legacy Microsoft Dynamics GP deployment. Progent also can provide the support of senior cybersecurity and compliance experts, disaster recovery and business continuity planning experts, application programmers, hybrid cloud integration experts, and database administrators who can help you to plan, deploy, and maintain a productive Dynamics GP ecosystem.
Progent's Support Expertise for Microsoft Dynamics GP/Great Plains ERP Deployments
To learn more about Progent's online and on-premises consulting services in Pleasanton, California for Dynamics GP/Great Plains ERP product family, see:
- MS Dynamics GP Support Services
- Dynamics GP 2015 Consulting Expertise
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Features
- Expert Help with MS Dynamics GP Reporting
- MS Dynamics GP Custom Software Programming
To download a datasheet describing the consulting expertise offered by Progent for Dynamics GP/Great Plains ERP software, click
Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Expertise
If your Pleasanton, CA business is looking for a Microsoft Dynamics GP/Great Plains deployment consultant or application programmer, phone
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Support and Integration Exchange 2016 Mailbox migration
Exchange 2016 Upgrade Planning Onsite Technical Support
Progent can assist your business in all facets of your migration to Exchange Server 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Microsoft SharePoint Server 2010 Network Engineer
SharePoint Workspace 2010 Engineer
Progent's Microsoft-certified engineers offer cost-effective online support and development services to assist your business to plan, implement, manage, and troubleshoot SharePoint 2010 installations that can include web pages that can function as portals, extranets, document management tools, blogs, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to support and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's popular office productivity applications including Excel, Word, Outlook, and Project. Progent can assist your business to migrate from earlier versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Open Now Consultant Microsoft SQL Server 2008
24-Hour Integration Microsoft SQL 2008
Progent's Microsoft-Certified SQL consultants can provide an array of services to assist small businesses to plan, deploy, manage, and repair Microsoft SQL Server 2008 solutions in order to realize the optimum competitive benefit from this advanced relational database platform. In addition, Progent offers assistance with system infrastructure, company-wide security, and application development to optimize the business advantage of your IT investment.
Configuration BDR and Business Continuity Solutions
Offsite Managed Data Backup/Recovery Services Setup and Support
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and allows fast restoration of critical files, applications and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data.
Help Desk Consultant
Online HelpDesk Call Center Network Consultant
The Help Desk Call Center service model adopted by Progent gives small organizations an efficient option to dependence on freelance consultants by offering extensive technical knowledge accessible to numerous engineering teams, optional round-the-clock availability of urgent assistance, escalation capability to world-class engineers for handling the most complex problems, support consistency and dependability, prompt follow-up overseen by seasoned support administrators, a variety of convenient mechanisms for requesting support tasks, plus excellent progress visibility made possible by trouble ticket updates and accessible via a web portal.
Les Kent has a 35-year track record of successful technology integration, corporate management, sales, and operations. He has shown a talent for creating sophisticated information technology solutions during his time as as a system designer, programmer, project manager, implementation expert, and problem solver for small businesses, new ventures, and major enterprises.
24/7 Onsite Technical Support Catalyst 802.11ax AP Migration
Remote Technical Support Catalyst Wi-Fi 6 AP Placement
Progent's Cisco-certified Catalyst 9100 Series 802.11ax AP consultants offer affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.
Immediate ProSight Email Spoofing Protection Specialists
Consultants ProSight Email Guard Spam and Virus Filtering Service
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Integration Services ProSight Remote Monitoring and Reporting
Largest ProSight Windows Desktop Management On-site Support
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they can disrupt productivity.
Consulting Group Company-wide Standards for Best Practices
Company-wide Standards for Best Practices Technician
Progent's team of Microsoft and Cisco Certified consultants average more than a decade of real-world industry experience, at the forefront of IT support, executing a broad range of IT projects for a large array of businesses. Each Progent consultant shares a proven set of personal best practices which are combined into shared best practices training that Progent teaches its consulting personnel. This means that you get not only expert IT capability, but also a support engineer with proven approaches for applying technical knowledge to resolve real-world network problems quickly.
Texas Small Office Network Consulting
Nation Wide Support Consulting
Progent's Technical Response Center (TRC) offers nationwide extended hours remote assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide after-hours phone help and remote secure network connection to isolate and repair network problems rapidly and economically. The breadth of IT experience represented by Progent's team of country-wide service professionals makes it possible to escalate even the most difficult problems to competent specialists as required. For urgent problems, the Technical Response Center endeavors to answer your call for service within one hour.
MFA and Single Sign-on Technical Consultant
Strong Passwords Technical Support Services
Progent recommends five critical cybersecurity practices for organizations with a minimal IT budget.
Great Plains Software Development Companies
Custom e-Commerce Programming Firm
For custom application development, Progent can supply programming consultants to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers experts in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Server Consolidation Online Help
Virtual Server Technology Consultancy
Server growth wreaks havoc on network budgets and management resources. Server reduction through a virtual architecture offers lower total cost of ownership of hardware and faster ROI, more efficient use of servers, simplified operations, enhanced system availability, and easier manageability. Typical uses for virtual servers are hardware consolidation, economical platforms for line-of-business legacy software based on outdated operating systems, and affordable isolation of program development or evaluation environments from on-line systems.
Full Service Outsourcing Engineer
IT Outsourcing Services Specialists
Progent is structured to deliver comprehensive remote support for all major technologies associated with today's small company IT networks and offers a variety of strategic, on-demand support services such as a temporary Chief Information Officer to provide senior-level planning and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for major initiatives like office relocations oroperating system upgrades, Cisco-certified experts for designing high-performance and reliable network infrastructure, security specialists to ensure data protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, customize, or troubleshoot business applications.
SCCM 2007 Software Inventory Configuration
SCCM 2007 Hardware Inventory Professionals
Progent can help your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security and compliance, and boost productivity by ensuring that operating systems and applications stay current, tracking licensing, and reporting usage patterns to help you make informed buying choices. Once you are set to upgrade your SCCM 2007 configuration management solution, Progent can help you to plan and carry out an efficient move to System Center 2012 Configuration Manager.
Expert Microsoft Certified Exchange Migration Consultants
Microsoft Certified Specialists Exchange Migration
Progent's Microsoft-certified network engineers can assist you to assess the benefits of Exchange 2010 for your company and can assist your IT staff to plan and carry out a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast payback by improving your workers' efficiency, lowering the expense of hardware and service, streamlining management, and integrating your key communications platforms.
Professional CRISC Risk and Information Systems Control
Consulting CRISC Certified Risk and Information Systems Control
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Multi-factor Authentication Support and Setup
Integration Support Duo MFA and Single Sign-on (SSO)
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
After Hours CISSP Certified Cybersecurity Specialist
CISSP Certified security Systems Engineer Engineers
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of information system security. Progent can create cost-effective cybersecurity systems that guard a small business against modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile clients sharing network resources distributed across multiple physical datacenters and various clouds.
Remote Office Technical Support Services
Remote Office Onsite Technical Support
Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched capability for serving branch offices that require network help with the responsiveness common to with small companies but which offers professional communications, thorough documentation, and adherence to corporate IT standards. If your enterprise maintains a sales office situated anywhere in or any region served by Progent's consultants, Progent can offer a wide range of onsite and off-site network consulting services and system architecture expertise.
Fortinet 60 Series Firewalls On-site Support
Fortinet Firewalls On-site Technical Support
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist you to configure your Fortinet security appliances to protect all your IT assets at the enterprise edge, within the data center, at branches, and at the cloud edge.
WiFi 6/6E Professional
Wi-Fi Network IT Consultants
Progent can help you plan, configure, manage, monitor, and troubleshoot a viable Wi-Fi LAN architecture, select appropriate hardware and software, and configure access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a thorough 802.11x network security plan that is well aligned with the security plan for your entire corporate network.
Cisco Certified High-Availability Internet Network Online Support Services
Automatic Failover Remote Consulting
Progent's Cisco-certified network engineers can show you how to design an economical, fault tolerant Internet configuration architecture that can achieve non-stop Internet connectivity via a wide array of high availability Internet network technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the most current techniques for high availability Internet connections to build an affordable, completely redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet access.
On-site Technical Support Microsoft Project
24x7 ERP, MRP, Accounting System Integration Companies
Progent's team of application experts offer advanced support, custom programming, deployment help, and online training for leading applications covering vital areas including ERP, financials, management reporting, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of experience providing high-level consulting and troubleshooting support online, Progent can help small businesses anywhere in the U.S. to save the lost productivity and expense associated with travel and on-site activity without sacrificing the high quality of technical services.
CISM Certified Cybersecurity Organization
Virus Protection Security Consultant
For small and midsize organizations, network security and regulatory compliance can be too complicated to master but too dangerous to overlook. The world's biggest enterprises have been breached, and the leading cloud service providers have occasionally been taken down. It looks as though there's nowhere to run. Progent has made it affordable for small and midsize organizations to carry out vital security tasks successfully by offering the advantage of billed time to the nearest minute without any minimum charge for online help. This means you have the help of a seasoned information expert to deliver just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of network security including security audits, malware defense and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a complete security strategy.
Remote Office Online Support Services
Branch Offices Integration Support
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique capability for supporting branch offices that require IT service with the flexibility common to with small organizations but which offers professional communications, complete documentation, and compliance with corporate IT protocols. If your enterprise maintains a remote office situated anywhere in California or any region served by Progent's consultants, Progent can offer a broad range of onsite and on-line IT consulting services and network architecture assistance.
Consulting Services Microsoft Help Desk
Help Desk Software Selection and Deployment Online Technical Support
The Help Desk Call Center service delivery model used by Progent's Technical Response Center offers small businesses an affordable alternative to reliance on independent service individuals by offering extensive technical knowledge accessible to numerous engineering groups, optional round-the-clock availability of emergency assistance, escalation capability to top-level engineers for handling the most complex problems, support consistency and dependability, prompt follow through enforced by veteran service administrators, a selection of easy-to-use techniques for initiating support tasks, plus excellent progress visibility made possible by trouble ticket tracking and available via a web-based portal.
Fortinet Security Firms
Firewall Information systems Security Outsourcing
For small and midsize organizations, network security and regulatory compliance is excessively complicated to stay ahead of but too dangerous to overlook. The largest biggest institutions have been breached, and the top cloud service providers have occasionally been taken down. It looks as though there's nowhere to hide. Progent makes it affordable for smaller businesses to carry out critical security tasks successfully by offering the advantage of billable time to the nearest minute without any minimum charge for remote support. This means you have access to a world-class computer expert to provide precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of system security including security assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Consultant Spora ransomware recovery
Phobos ransomware recovery Consultancy
Progent's ransomware consultants can help you to assess your ransomware vulnerability, remotely monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Online Technical Support SharePoint
After Hours Windows SharePoint 2007 Services Consultants
Progent's Microsoft-certified consultants offer companies of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for efficiently coordinating people, groups and information. SharePoint offers a central spot for your workers or clients to access, organize, distribute and interact with relevant information, documents, and applications and to communicate with other people. SharePoint enables quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services connect workers, customers, teams and projects with the information they've created in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint experts can help your organization to manage your current SharePoint solution or upgrade to the latest release of SharePoint.
Extended Call Center Economics Specialist
IT Consultants Co-managed Support Desk Costs
Progent's Help Desk Call Center management and co-management services help organizations to save money and enhance productivity.
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