Enlarging your remote workforce may have a major effect on IT infrastructure, security, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Providence organization to select the right technologies and follow best practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and delivers top business value. Progent offers services ranging from on demand expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Providence, Rhode Island companies to with any aspect of building a high-functioning remote work environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and centralized management.
Infrastructure for Telecommuters
Setting up the network infrastructure needed for an at-home workforce can be particularly complex if you have to manage a mix of personal hardware such as desktop computers and notebooks, routers, and wireless APs from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing remote help for both outdated as well as modern technologies in remote office solutions allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for making necessary updates. Services offered by Progent to help you to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) connectivity allows you to create a secure connection for authorized remote employees to access IT assets situated at your corporate data center or in the cloud. Progent's consultants can help you to configure and maintain VPN connections between your at-home workforce and your various network resources by providing remote VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your at-home workers to set up Cisco's AnyConnect software to provide safe VPN tunneling for a broad selection of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and interact with a data center PC's desktop. This technology gives network managers significant control over the digital ecosystem of telecommuters and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent can provide expert online support for deploying home routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by an entire household and visitors, are frequently used by telecommuters to access their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can help you to mitigate these problems by delivering expertise like Aironet integration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless AP integration assistance.
- Internet connectivity solutions impact the speed and availability of connections between at-home workers and the company network. Vital applications might require redundant Internet connections in the event the normal connection fails. Progent can provide expertise for picking Internet service providers, choosing sensible bandwidth and data volume packages, and configuring fault-tolerant Internet access. Refer to Internet access integration services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter solution for your Providence, Rhode Island business, phone 1-800-993-9400 or go to Contact Progent.