Expanding your telecommuter workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping businesses of all sizes to design, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Miami company to pick the right tools and adhere to best practices in building and operating a secure virtual office solution for telecommuters that facilitates teamwork and returns top business value. Progent offers services that go from as-needed expertise for getting you past challenging IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Miami, Florida companies to succeed with any aspect of building a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.

Infrastructure for Teleworkers
Setting up the network infrastructure required for an at-home work environment can be especially complicated if you have to manage a mix of worker-owned equipment like desktop computers and laptops, Internet routers, and wireless APs from various vendors and with a mix of OS software and firmware levels. Progent's background delivering online support for both outdated as well as modern IT products in virtual office venues allows you to make cost-effective use of your existing infrastructure and offers ready access to top-tire consultants for implement necessary updates. Services available from Progent to assist your company to implement a productive telecommuting infrastructure include:

  • VPN technology makes it possible to create a safe connection for authorized remote employees to use IT assets located at your company datacenter or in the cloud. Progent can help your company to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a broad selection of endpoint devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to view and interact with a data center computer's desktop. This technology gives IT managers significant control over the digital ecosystem of telecommuters and ensures remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewall services. Progent can provide expert remote support for integrating home routers from a range of vendors. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, typically shared by an entire household and guests, are frequently utilized by at-home employees to access their Internet router for work. This can cause performance and security problems. Progent can help you to resolve these issues by providing services like Aironet configuration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti wireless access point integration assistance.
  • Internet connectivity solutions impact the speed and availability of connections between telecommuters and the corporate network. Mission-critical applications may demand redundant Internet access in case the primary connection breaks. Progent offers expertise for selecting service providers, selecting appropriate bandwidth and data volume bundles, and integrating high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Miami, Florida company, call 1-800-993-9400 or visit Contact Progent.