Expanding your at-home workforce can have a major impact on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Shreveport organization to pick the appropriate technologies and follow leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent can provide services that go from on demand expertise for getting you over occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Shreveport, Louisiana organizations to with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, security monitoring, backup/restore solutions, and unified management.

Data Protection Solutions for Teleworkers
The field of Data Protection covers backing up and restoring critical information in order to prevent data loss and minimize recovery time and effort in the event of storage system problems resulting from hardware issues, programming hiccups, operator mistakes, cyber attack, or other causes. Reliable data protection solutions can be particularly difficult to design and manage in hybrid environments that combine private data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for telecommuters must cover multiple kinds of user-owned endpoints. Progent offers fast online help from experts familiar with a wide range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Popular backup/restore solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data spread throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and includes fine-grained recovery and centralized management.
  • Disaster Recovery/Business Continuity plans often anticipate circumstances that call for a temporary switch to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity planning consultants can assist your company to create, document and test a DR/BC plan that addresses the logistics of switching to telecommuting.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Shreveport, Louisiana organization, call 1-800-993-9400 or visit Contact Progent.