Savannah Offsite Workforce Solutions Consulting
IP Voice Technology Consulting Experts
Expanding your at-home workforce may have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Savannah company to select the right tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide support services that go from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Savannah, Georgia companies to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.
IP Voice Integration for Remote Workers
Extending the company PBX system to accommodate teleworkers is critical to supporting a productive at-home workforce. A variety of cloud-based IP voice platforms are used by SMBs to support telecommuters. Many larger organizations depend on Cisco's current or legacy platforms for VoIP solutions. Progent can assist businesses of any size to plan or tune a telecommuter IP voice environment that provides the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist businesses optimize their current Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia software used throughout the network. CUCM manages other mixed media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, see CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to support these solutions and deliver on-demand configuration and debugging expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Savannah, Georgia business, phone
An index of content::
Microsoft Exchange 2016 Upgrade Planning Online Support Services
Microsoft Exchange 2016 Upgrade Planning IT Consultant
Progent can help you in all facets of your migration to Exchange Server 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Hornetsecurity Altaro M365 OneDrive Backup Technology Consulting
Onsite Technical Support Hornetsecurity Altaro M365 Mailbox Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
ProSight Reporting ConnectWise Automate Integration Services
ProSight Reporting Auvik Network Managemrnt Consultant Services
ProSight Reporting is an expanding family of real-time reporting plug-ins created to work with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
IT Training Consulting Services
IT Training Support Services
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their scope, Progent can focus on providing hard-to-find skills where Progent faces little competition. Small companies who utilize familiar freelance consultants or who employ internal support personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more robust, protected, and productive.
Microsoft SMS Information Technology Consulting
SMS 2003 Upgrade Technical Consultant
Progent's Microsoft certified consultants provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important software rapidly and automatically to specified workers, lower software expense and stay compliant by understanding patterns of usage, enhance Windows protection by improving your knowledge of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the management functions built into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch control, and resource monitoring management including software and appliance inventory.
Security Audit Professional
24-7 Cybersecurity Assessment Specialist
Progent's accredited security and compliance consultants can conduct cybersecurity assessments of enterprise-wide security to determine your company's cybersecurity profile adherence to key industry security standards. Progent offers subscription-based managed services for security monitoring and response, on-demand company-wide security audits, and targeted security evaluations for critical areas of cybersecurity such as Active Directory or cloud applications. Progent's qualified security experts can also carry out comprehensive security assessments to evaluate your company's compliance with recognized industry security standards such as HIPAA, PCI, and ISO.
Emergency Envisioning Phase: Requirements Definition Network Documentation
Enterprise Services Project Methodology Technology Consultant
When performing consulting tasks for corporate customers, Progent follows a phased approach driven by specified milestones so as to achieve financial, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design tuning, and expert deployment. All phases are documented to provide a comprehensive summary of technical services performed and to help in ongoing system maintenance.
Microsoft Skype for Business IM IT Consultant
Skype for Business IM Specialist
Progent's Microsoft-certified consultants offer remote and on-premises consulting services for companies of any size to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to plan a local, cloud or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you design and verify a security strategy for your Skype for Business solution that meets regulatory standards.
Consult Microsoft Teams and iPhone
Microsoft Teams and Cisco Unified Communications Consulting Services
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Network Consulting Exchange 2000 Server Upgrade
Exchange Server 2000 Upgrade Computer Consulting
Progent is among the most experienced IT consulting companies for designing email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get all the advantages of Exchange 2000 for typical situations such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.
Windows PC Simulation on Apple macOS Integration
Windows PC Simulation on Apple macOS IT Services
For companies that have a combination of Apple Mac and Microsoft Windows computers, there are two popular alternatives for using Windows-only applications on macOS or OS X: an external connection to an actual Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a remote Windows-based PC to use Microsoft Windows software and access network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so you can run Windows programs locally. Progent's Mac technology support experts can help your company to manage these solutions for using Windows software on your Apple Macs and can in addition help your company to evaluate and install third-party solutions for Microsoft Windows PC emulation.
Microsoft SBS 2008 Remote Support Services
Microsoft Small Business Server 2008 Consultant Services
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the foundation for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server 2011 requires a network consultant with hands-on expertise and extensive knowledge in planning and building effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and servicing network environments based on the Microsoft SBS line of servers and programs.
Firewall Security Evaluation
VPN Security Security Services
Progent offers businesses of any size expert consulting for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can show you how to create a comprehensive security strategy and choose appropriate technologies from multiple suppliers to achieve your security objectives while sticking within your budget restraints.
Microsoft 365 OneDrive Integration Support and Setup
Microsoft 365 OneDrive Integration Support and Setup
Progent can assist you to evaluate the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and maintain hybrid solutions that seamlessly combine local and cloud products and services.
Services Exchange Server Migration
Exchange Upgrade Specialist
Progent offers comprehensive help for each phase of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site prep, project planning, cost estimates of all new software licenses and equipment needed, suggested vendor sourcing, pilot testing at customer location or at Progent's testing facility, setting up temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old system, and webinar training for customer's IT group and end users.
NetDocs Search Consulting Services
NetDocuments Troubleshooting Engineer
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers remote access to NetDocuments experts who can help legal departments and law firms to plan, configure, administer, tune, or troubleshoot a document management system solution powered by NetDocs.
Altaro VM Backup Scheduling IT Consultants
Consulting Services Altaro VM Backup Immutable Cloud Storage
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to help you to design, install, manage and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.
24 Hour Check Point Security Gateways Technology Consulting Services
Security Firms Check Point SandBlast
Progent's Check Point experts can help you select and configure Check Point Firewall and VPN software and hardware based on Check Point Software's security platform to provide an affordable and effective security defense for your business network. Progent can also show you how to integrate other Check Point products such as ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and provide a central stop for continuing technical support, administration, education, and design services.
Cisco Certified Expert Google Cloud AI Building Blocks Consultants
24-7 Google Cloud Access Management Consult
Progent offers cost-effective remote and on-premises support to assist companies of any size to migrate any portion of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
Microsoft Exchange Integration
Specialist Microsoft Exchange 2000 Upgrade
Progent is among the most experienced IT support companies for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses receive the full benefits of Microsoft Exchange Server 2000 for common scenarios including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 management.
Top Ranked Consulting Services Office SharePoint Server 2003
Largest Online Technical Support SharePoint Server 2003
Progent's Microsoft-certified consultants can provide companies of any size consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently coordinating people, teams and data. SharePoint Server offers a common location for your employees or clients to access, manage, distribute and interact with relevant information, documents, and software and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the data they've created in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
SentinelOne Virus Rollback Engineers
SentinelOne Singularity EDR Technology Professional
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and expert services to deliver cutting-edge endpoint detection and response (EDR).
Office 365 OneNote Integration Online Technical Support
Microsoft 365 Integration Help and Support
Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid solutions that transparently integrate local and cloud-based products and services.
Linux Remote Specialists
Emergency Linux Remote Engineers
Progent provides national urgent technical support and consulting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose information systems include a mix of UNIX and Microsoft Windows products. Online technical support provides optimum leverage for your information technology dollar by protecting client productivity and shortening the time charged for computer repair services. Advanced online access tools and experienced technicians and consultants allow Progent to solve most network problems without squandering time and expense by going to your location. In the vast majority of situations your network issues can be dealt with over the phone or via a combination of phone support and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM certified security specialists to assist with the toughest system issues.
Co-managed Call Center IT Services
Shared Help Desk Ticketing Technical Support Services
Progent provides three basic types of Help Desk services including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your clients convenient access to a dependable support resource with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's focus is on giving the support Call Center a respected reputation as a key contributor to company performance. Progent's goal is to fix rather than simply report problems.
Microsoft SMS Server Network Consultants
SMS Upgrade Network Consultants
Progent's Microsoft certified experts provide small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver important software quickly and reliably to specified workers, lower product costs and stay compliant by determining usage profiles, enhance Windows security by increasing your awareness of weak points and by delivering critical patches, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently exploiting the management capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset tracking management including software and hardware inventory.
Network Consultant SCCM 2012 Site Hierarchy Design
Network Consulting SCCM 2012 Central Administration Site
Progent can assist you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to support your evolving business needs. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft technologies including Active Directory Domain Services, SQL SSRS, and IIS.
Duo Zero Trust Cybersecurity Onsite Technical Support
3-2-1 Backup Rule Technology Consulting
Progent recommends five key cybersecurity practices for organizations with a limited budget.
Windows 2000 Integration Services
Windows Server 2000 Upgrade Consultants
Progent's certified Windows Server 2000 experts offer computer support and IT consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and support offerings include system design, deployment, project management, on-site and off-site technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
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