Expanding your remote workforce can have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Sioux Falls company to select the right technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services that go from as-needed expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can help Sioux Falls, South Dakota businesses to with any facet of building a high-functioning work-from-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and unified management.

VoIP Solutions for Teleworkers
Expanding the business phone environment to accommodate telecommuters is critical to supporting a productive at-home workforce. A variety of cloud-based digital PBX platforms are used by SMBs to support telecommuters. Many larger organizations depend on Cisco's current or legacy products for VoIP management. Progent can help organizations of any size to design or tune a remote IP voice environment that delivers the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses tune their current Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. Unified Communications Manager manages other combined media services like unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist you to maintain your current CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, refer to CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with users operating outside the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network architecture to support these solutions and deliver as-needed deployment and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Sioux Falls, South Dakota business, phone 1-800-993-9400 or refer to Contact Progent.