Stamford Teleworkers Solutions Advisor
Help Desk Augmentation and Outsourcing Consultants
Enlarging your at-home workforce may have a major impact on IT infrastructure, security/compliance, and company processes. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Stamford company to pick the right tools and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services that go from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Stamford, Connecticut organizations to succeed with any facet of building a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.
Help Desk Services for Telecommuters
A rapid, company-wide changeover to a telecommuter workforce, which might be motivated by a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Support Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk support services utilize Progent's nationwide team of online technical support experts along with enterprise-class trouble ticketing and tracking software to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 PC support from service requests to ticket generation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to monitor or edit their active trouble tickets, enter details, and upload screenshots and relevant files. Support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical support rates, and Progent offers optional fast hand-off to Level 2 and Level 3 support experts to resolve complex problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Supplemental Service enables your business to expand your current Help Desk organization by sharing responsibilities for Call Center services seamlessly between your regular IT support organization and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's co-managed Support Desk service is based on a collective support model utilizing the number one professional services automation (PSA) platform for handling help requests and ticketing, establishing responsibility, monitoring progress, and generating management reports. For details about how Progent's Help Desk Augmentation Services can help your business to deliver world-class desktop support to your telecommuters, refer to Progent's Call Desk supplementation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Stamford, Connecticut business, call
An index of content::
Locky ransomware hot line Services
ransomware cleanup and recovery Consulting
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Support and Setup Teleworker Endpoint Management
Work from Home Endpoint Management Professionals
Progent can help small and medium-size businesses to install centralized remote endpoint management and monitoring solutions for administering endpoints operated by at-home workers.
Windows Server 2012 R2 Configuration Manager Troubleshooting
Top Ranked Windows Server 2012R2 Security Computer Engineer
Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support team, create an enterprise-wide security plan, automate IT management, help with creating applications, and build and test a DR/BC plan.
Technology Consulting Catalyst 9000 Switch
Catalyst Switch LISP Integration Services
With Catalyst switches for small and mid-size businesses, Cisco enables organizations to gain all the advantages of bringing smart traffic control into their IT infrastructures. Cisco's switching technology makes it possible to enable features that make your network infrastructure highly available to handle time-critical needs, scalable to facilitate growth, secure enough to guard restricted information, and designed for differentiating and controlling traffic flows to optimize system operations. Progent's CCIE certified engineers can help you select and integrate Cisco switches appropriate for your business. In addition, Progent's CISA certified security consultants can help you develop a strategic security policy and configure Cisco switches so they powerfully enforce your security policies. Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
24x7x365 Avaddon ransomware recovery Professionals
Consulting Services DopplePaymer ransomware recovery
Progent's seasoned ransomware recovery experts can assist you to reconstruct an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft Teams compliance Engineer
Consulting Microsoft Teams certificate management
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Progent's Management Team Server Installation
Migrations Progent's Management
Progent's management team consists of seasoned professionals with years of experience delivering computer consulting, troubleshooting, and strategic information system planning to organizations ranging in size from small offices to global enterprises. Great support calls for great personnel, and Progent stands out by having assembled a management team that can provide businesses with the best service value in the industry.
Altaro VM Backup Immutable Cloud Storage Consulting Services
Hornetsecurity Altaro VM Backup Replication Consultant Services
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises services to help you to plan, deploy, manage and debug a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
SCDPM 2012 and SharePoint Support and Integration
Urgent SCDPM 2012 and Azure Backup Computer Engineer
Progent's Microsoft-certified consultants can provide online or in-person support to help companies of any size to design, deploy, manage, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier versions of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers occasional support for fixing particularly challenging problems, or full project management support. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Service Reports On-site Technical Support
Urgent Network Consultant Service Reporting
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide scant documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by every consultant to every client. The discipline of documenting and organizing support activity results in more effective support and avoids a variety of common problems such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Spora ransomware recovery Specialists
DopplePaymer ransomware recovery Engineer
Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and guard your network, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Microsoft Windows 10 ADK Specialist
Open Now Windows 10 Security Technical Consultant
Progent's Windows consultants can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite assessment and migration services for Windows 10 offered by Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and users, and ongoing consulting support.
Proxim Outsourcing
Building-to-building Wireless IT Services
Progent's wireless engineers can help small organizations plan, select, pilot, deploy and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of security that equals or excels wireline connections. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and deploy the wireless connectivity solutions that align best your business needs.
Upgrade Help Sun Solaris
Sun Solaris Upgrade Help
Progent can assist your business to plan and execute an efficient transition from a Solaris-powered IT environment to a network based on MS Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can show you how to guard your data and reduce productivity disruption by designing an efficient transition plan that protects your current investments in Solaris software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of current environment, migration planning and validation, Exchange migration support, data and application transition, and server and storage system migration and economization.
IT Services for Service Firms Technical Support Services
Best Computer Consultant IT Services for Service Firms
Progent's Reseller Program for IT Service Providers lets you use Progent's consulting experts under your own brand as a transparent arm of your network services team.
Firepower Services Online Help
Top Rated Cisco ASA 5500-X with Firepower Support and Help
Progent's Cisco-Certified network experts offer experienced PIX Firewall consulting services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, speed and availability for business networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent's network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Online Support Windows Server 2019 and SCOM
Microsoft Certified Expert Specialist Windows Server 2019 Virtual Machine
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Microsoft SBS Premium Add-on Computer Consultants
Small Business Server 2011 Network Consultants
Microsoft Small Business Server is a low-cost collection of server products that offers the basis for a powerful but manageable IT network. The IT demands of the Microsoft .NET components bundled with Small Business Server 2011 requires a network consultant with hands-on experience designing and integrating cohesive, comprehensive business network solutions. Progent's Microsoft Small Business Server professionals have an average of over 10 years of experience supporting computer systems based on Microsoft technology. This expertise ensures you results in installing, administering, and troubleshooting network solutions that incorporate the Microsoft SBS Server suite of servers and productivity software.
Cisco and Microsoft Certified Expert Service Reports On-site Technical Support
Service Database Support and Integration
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or small service organizations who provide minimal documentation or specifics of services performed, every service provided by Progent is tracked by full documentation. Every Progent consultant has access to the service reports sent by every consultant to every customer. The discipline of detailing and organizing service activity results in more effective service and eliminates a variety of typical problems such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Microsoft Exchange Server 2010 Migration Consult
Microsoft Certified Expert Exchange 2010 Upgrade Engineer
Progent's Microsoft-certified engineers can provide affordable online and onsite support to implement your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your upgraded email system, educate your IT team and users to get them up to speed rapidly on Microsoft Exchange 2010, and provide continuing management services and engineering support. Progent can also help you migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Application Development Company
ASP Design
For custom program development, Progent can provide programming consultants to produce business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Security Penetration Testing Firewall Configuration
PEN Testing Computer Security
Stealth penetration testing is a key component of any overall IT system security strategy. Progent's security experts can run thorough penetration checks without the awareness of your organization's internal network support resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident warnings and event log analysis are properly set up and actively observed. Progent can implement ongoing automatic penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, missing patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks typical of the latest strains of ransomware.
Specialist Windows Server 2008 DirectAccess
Windows Server 2008 Security Support Outsourcing
Windows Server 2008 is an important step forward in making IT systems more protected and fault tolerant, easier to virtualize and manage, faster, and able to provide a better platform for web hosting and development. Progent can help your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, training, staffing, network monitoring, and security expertise.
Services Nephilim ransomware recovery
Spora ransomware recovery Consulting Services
Progent's seasoned ransomware recovery experts can assist your business to rebuild an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
ProSight Remote Infrastructure Management Help and Support
IP Address Management IT Consulting
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and debug their networking hardware such as routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, finding appliances that need important updates, or resolving performance issues.
Cybersecurity Companies Barracuda Networks F12A Series Firewalls
Consulting Barracuda Networks F900B Series Firewall
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust support along with centralized management encompassing your whole enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the expertise to be your go-to resource for technical guidance, maintenance, training, and cybersecurity expertise.
Open Now Microsoft Experts SharePoint Server 2007 Consulting
SharePoint Engineer
Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, groups and information. SharePoint Server provides a central spot for your workers or clients to connect to, manage, distribute and interact with relevant data, files, and software and to communicate with other people. SharePoint allows quicker and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the information they've created in a way that makes data convenient to locate, download and apply. Progent's SharePoint consultants can assist your organization to support your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Consulting Services Microsoft Teams work from home
Microsoft Teams and Azure Active Directory Specialists
Progent can help you to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Top Quality Forefront Threat Management Gateway 2010 Remote Troubleshooting
Technical Consultant Microsoft Forefront TMG
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that acts as a single-server solution for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows customized reports powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified consultants can help you to design and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent can also help your organization to migrate smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft Exchange On-site Support
Exchange Server 2019 Setup and Support
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and maintaining messaging solutions for clients in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email system offers compliance, service continuity, easy access for remote and mobile users, time-saving administrative utilities, and productive integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K Server. Progent can also help small or medium businesses to upgrade to Microsoft Exchange 2016 Server or Microsoft Exchange 2013.
24x7x365 Compensation for Microsoft Consulting Remote Support Job
Benefits for Home Based Network Consultant Part Time Job
Progent's compensation model is built on contribution, so similar to being a freelance contractor, your income is directly tied to your work effort. Certain of our consultants focus on lifestyle issues and elect to work at a more relaxed pace, utilizing our flexible calendar to pursue individual enthusiasms such as mountain biking, motorcycle racing, snow boarding, fishing, vacations, or spending free time with family and acquaintances. Other consultants take advantage of the chance to make big bucks through hard work and extended hours. Progent fully encourages either side of the spectrum and any point in the middle.
Top Quality Windows Server Essentials Hyper-V Specialist
Windows Server Essentials and SharePoint Consulting
Progent's consultants can provide cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent can provide comprehensive project management to help you design and carry out an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Award Winning Windows Server 2008 Failover Clustering Remote Consulting
Emergency Windows 2008 Cluster Server Computer Consultants
The cluster feature set built into the Datacenter and Enterprise versions of Windows Server 2008 is radically redesigned to simplify the installation, configuration, and administration of server clusters that offer greater levels of network availability, protection, efficiency, and versatility. New or improved capabilities include automated cluster Validation, revamped setup and installation, unified cluster management, redesigned cluster architecture for increased uptime, better protection and quorum structure, fewer failure points, greater storage and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the advantages of Windows clustering, design and implement a deployment, train your network support staff to administer your cluster environment, provide ongoing consulting and technical help services, and produce and test a disaster recovery procedure.
Network Management Maine
South Carolina Network Services
Progent's Technical Response Center (TRC) offers nationwide extended hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone support and online secure computer connection to troubleshoot and resolve network problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to qualified specialists as required. For critical problems, the Technical Response Center endeavors to answer your call for service in less than one hour.
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