Detroit Remote Workers Solutions Consulting and Support
Collaboration Technology Consulting Services
Enlarging your at-home workforce may have a major effect on network infrastructure, security/compliance, and company processes. Progent has two decades of experience helping SMBs to plan, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Detroit company to pick the right tools and follow leading practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers maximum value. Progent offers support services that go from as-needed guidance for getting you over occasional IT roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Detroit, Michigan companies to with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and unified management.
Microsoft Integrated Collaboration Platforms for Remote and Hybrid Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a rich environment of applications that deliver a consistent user experience for sharing information across a corporate network and on a broad range of endpoints. Progent has delivered remote consulting services for SharePoint and Exchange Server since their initial publication and can help businesses to deploy these critical collaboration products to maximize the effectiveness of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, video meetings with screen sharing, calling, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for delivering its full range of capabilities. To learn more about Progent's consulting services for Microsoft Teams, visit planning and configuration expertise for Microsoft Teams.
SharePoint utilizes web entities to allow collaboration and information delivery by providing policy-driven access to data, workflow, and utilities for looking through company-wide information silos. SharePoint allows you to build secure web portals that permits remote workforce to view and update consolidated corporate intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts. To find out about Progent's SharePoint consulting expertise, see SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, go to deployment consulting services for Exchange.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. Remote users can store files to OneDrive, and colleagues anywhere can access them safely via a web browser. Provided with Microsoft 365, OneDrive allows remote workers to co-edit documents. Edits created offline are automatically uploaded when you go back online. To learn about Progent's consulting expertise for OneDrive, see Onedrive configuration experts.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Detroit, Michigan business, call
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On-site and Remote Support Cisco Certified CCIE
Cisco Access Point Consultancy
Progent can help you to utilize Cisco's networking products to create a solid foundation for your onsite, private cloud, or hybrid-cloud data center and improve operations in vital areas such as compute and storage utilization, security and compliance, manageability, availability, and disaster recovery.
SentinelOne Endpoint Security Consultancy
SentinelOne XDR Engineers
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes AI software and expert services to provide cutting-edge endpoint detection and response.
Technical Support System Center 2016 Orchestrator
Computer Engineer System Center 2016 and Exchange Online Integration
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager and in addition have fast access to Progent's Microsoft Premier network consulting professionals. With Progent's affordably priced network support packages, small organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems world-class availability, protection, and productivity.
Best Practices Software Support
24/7/365 Implementation Services Problem Escalation Through Teamwork
Progent's team of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry experience, at the forefront of IT support, performing a wide range of IT projects for an extensive array of customers. Each Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support personnel. This ensures that you get not just expert IT help, but also a consultant with proven methods for using computer knowledge to repair actual IT problems efficiently.
After Hours Expert Microsoft Certified Windows Server 2012R2 Virtual Fibre Channel On-site Technical Support
Windows Server 2012 R2 Virtual Fibre Channel Support
Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management team, create an enterprise-wide security strategy, streamline network management, help with application development, and build and test a DR/BC plan.
24/7/365 Meraki MX router Professional
RV Series VPN Router Support and Integration
Cisco offers a full array of routers that includes appliances designed to provide the protection, bandwidth, and reliability required by organizations from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
Network Administration Cisco CCIE Online
Cisco Management Business Computer Server Companies
Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
64-bit Server Online Support Services
64-bit Server IT Consultants
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a system-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit applications that you want to keep plus the latest 64-bit versions of software you plan to run.
Cisco and Microsoft Certified Experts Call Center Sharing Economics Support and Integration
Support Outsourcing Shared Network Support Help Desk Costs
Progent's Help Desk Call Center management and co-management service programs help organizations to reduce costs and improve productivity.
Windows 2003 Computer Engineer
Microsoft Windows 2003 Consulting
Progent's certified Windows Server 2003 consultants offer network support and IT consulting for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, configuration, update, and maintenance offerings include network planning, installation, project management, on-premises and off-site technical support and troubleshooting, Call Center outsourcing, expert security services, turn-key outsourcing, and expert co-sourcing.
Open Now Colo Remote Support Services
24x7x365 Internet Data Center Remote Support Services
Progent's colocation center IT services are intended for companies with hardware housed at IDCs or data center colo hosting facilities and requiring timely on-premises assistance at the co-location facility plus off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a full range of IDC and IDC and colo consulting services including system architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, design and deployment of non-stop systems, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server and storage clustering systems.
VMware Site Recovery Manager Migration Professional
Consultancy VMware Site Recovery Manager Migration
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent process for recovering applications and services quickly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and manage a disaster recovery system powered by VMware SRM.
Cisco CUBE and SIP Technical Support Services
SIP Trunk Failover Online Support
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or on-premises support to help you to migrate efficiently to an advanced communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for access to a SIP PSTN trunk.
Teleworker Help and Support
Computer Engineer Remote Working
Progent has two decades of experience helping small and medium-size companies to plan, deploy, tune, administer, and debug computer networks that support a remote workforce.
Microsoft Certified Exchange Server 2016 Upgrade Planning Network Engineer
Exchange 2016 Mailbox migration Online Technical Support
Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage requirements for your VMs, databases and log files; configuring hardware load balancing for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
PIX 500 Firewall Specialists
Security Remote Consulting
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you assess if you should adopt next generation firewall products from Cisco. Progent's Cisco-certified experts can help you plan and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
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