Leeds Offsite Workforce Configuration Consulting Partner
Solution Design, Integration, Management and Call Center Consulting and Support Services
Enlarging your telecommuter workforce can have a major impact on network infrastructure, security, and company workflows. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Leeds organization to select the right tools and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns top business value. Progent can provide services that go from on demand expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Leeds, United Kingdom companies to with any facet of building a high-functioning remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, data security, data protection solutions, and unified management.
Network Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure needed to support an at-home workforce can be especially complicated if you have to manage a combination of personal hardware such as desktop computers and laptops, routers, and wireless appliances from various vendors and with a variety of operating systems and firmware levels. Progent's background delivering online support for both outdated as well as modern technologies in remote office venues enables you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for making necessary updates. Support services offered by Progent to assist your company to implement a productive work-at-home ecosystem include:
- Virtual Private Network technology makes it possible to create a secure connection for authenticated at-home employees to use IT resources situated at your company data center or in the cloud. Progent can help your company to configure and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to set up Cisco's AnyConnect software for safe VPN tunneling for a broad selection of endpoint devices such as Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow a telecommuter to see and use a remote PC's desktop. This technology provides IT managers significant control over the digital ecosystem of telecommuters and ensures remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers top-tier online support for deploying home routers from all major vendors. See router configuration services from Cisco-certified consultants.
- Home Wireless networks, typically supporting an entire household and guests, are commonly utilized by at-home employees to access their router for work. This can create throughput as well as security problems. Progent can assist you to resolve these problems by delivering services like Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi wireless access point setup assistance.
- Internet access solutions impact the speed and reliability of connections between at-home workers and the company data center. Business-critical processes may demand backup Internet connections in case the normal connection fails. Progent can provide expertise for selecting Internet service providers, selecting sensible bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet connectivity solutions.
VoIP Solutions for an At-Home Workforce
Extending the business PBX environment to accommodate telecommuters is vital to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP platforms are popular with small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's modern or older platforms for IP voice solutions. Progent can help organizations of all sizes to design or tune a remote VoIP environment that delivers the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their existing Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed across the network. Unified Communications Manager manages other combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can help your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other older IP voice products, refer to Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working beyond the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to work with these solutions and deliver as-needed integration and troubleshooting expertise.
Voice/Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing products from major vendors support online discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and telecommuters. Many organizations use multiple conferencing products to accommodate their different partners and customers. Progent's communications experts can assist your organization to maintain your current conferencing ecosystem and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for voice/video sessions. To learn more about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for training. To learn more about Progent's consulting services for Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist you to tune your network infrastructure to host them.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 families, providing a rich ecosystem of applications that deliver a cohesive user interface for exchanging data and ideas across a corporate network and on a wide selection of endpoints. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their initial releases and can assist your company to configure these flagship collaboration products to maximize the effectiveness of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings with screen sharing, phone calls, cloud voicemail, group email, as well as file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously branded Azure Active Directory) for delivering its full range of features. To learn more about Progent's support services for Microsoft Teams and Teams Premium, visit planning and deployment expertise for Microsoft Teams and Teams Premium.
SharePoint uses web entities to allow collaboration and information delivery by providing policy-based access to content, workflow, and utilities for looking through enterprise-wide information silos. SharePoint enables you to build secure web portals that permits at-home workers to view and update aggregated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting services, visit SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, visit integration consulting services for Microsoft Exchange.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. Remote users can store files to the OneDrive service, and co-workers anywhere can share them securely via a web browser. Included with Office 365, OneDrive allows home workers to co-author documents. Revisions made offline are synced when you go back online. To find out about Progent's support services for OneDrive, visit Onedrive integration consulting.
Public Cloud Integration Services for Teleworkers
Progent can provide fast and affordable online support for enabling businesses to create, maintain and repair cohesive network models that incorporate internal data centers, at-home workers, branches, plus cloud resources. Progent can provide top-tier consultant for all modes of cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix problems with public cloud connectivity, authentication, and cybersecurity.
Azure is a popular family of cloud software and services that allows you to use IT infrastructure, virtual servers, and critical applications running on Microsoft's massive cloud. Microsoft Azure features more than 100 cloud-based services including hosting for Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help you to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan backup and restore systems with Azure Backup. Progent can also help you establish protected access to Azure services for at-home workers by setting up and debugging firewalls and VPN IPsec tunnels. For information about Progent's consulting services for Microsoft Azure, visit Microsoft Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's popular suite of business productivity applications and cloud services offered on a subscription basis. Microsoft applications and cloud services are marketed in a selection of plans intended for customers ranging from individuals and small offices to major enterprises. Progent can provide quick and easy remote contact with consultants knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent can assist your business to evaluate the various subscription plans available for Microsoft 365 and configure 365 apps for your remote workers to achieve top business value. For details about Progent's consulting services for Microsoft 365, go to Microsoft 365 consulting services.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the benefits of lower costs for data center infrastructure, simplified management, on-demand scaling, high reliability, and other benefits associated with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to operate smoothly with on-premises deployments of Exchange, allowing you to create hybrid cloud/onsite information systems. Progent's Exchange experts can provide occasional help to guide you through challenging technical bottlenecks and can also provide comprehensive project management services to ensure your at-home workers have easy and safe access to your Exchange Online environment. To learn Progent's support services for Exchange Online, go to Exchange Online integration and support consulting.
Amazon AWS is a pioneer in the public cloud market and is the industry's top provider of cloud-based services. Progent can provide quick and economical online contact with cloud connectivity experts who can help your business to plan, deploy, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist you to create a high-uptime network architecture to make sure your employees have a consistent computing experience regardless of whether they are working from your main office, a remote branch, at home, or on the road. To learn about Progent's consulting services for Amazon AWS, see Amazon AWS integration support.
Google Cloud Platform is a popular collection of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to expand your current IT assets with the Google Cloud Platform, and Progent's database experts can help you make your critical apps cloud friendly so your telecommuters can benefit fully from Google Cloud Platform services. Progent can help your organization to set up virtual machines on Google Cloud Compute Engine, design a cost-effective storage system with GCP Storage, and streamline access control for telecommuters with Google Cloud Identity services. Progent can also help you to use GCP's management technology to control and track your GCP environment. To learn, visit Google Cloud Platform (GCP) consulting services.
Help Desk Support for Teleworkers
A rapid, company-wide changeover to a teleworker workforce, which might be the result of a pandemic or as a component of a disaster recovery plan, can overwhelm even the most efficient internal Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or expand their Help Desk Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services leverage Progent's extensive team of remote technical support specialists combined with world-class ticketing and tracking technology to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop technical support from service requests to trouble ticket generation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows from-home workers to check or edit their current trouble tickets, add information, and upload screenshots and attachments. Desktop support services are delivered at a significant price reduction off Progent's normal Level 1 technical support charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. To learn more, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Augmentation Service enables you to supplement your current Call Desk team by sharing responsibilities for Call Center services seamlessly between your in-house support organization and Progent's extensive pool of desktop support engineers and subject matter specialists. Progent's shared Support Desk service is based on a collaborative support model utilizing the number one PSA platform for handling help requests and ticketing, assigning ownership, tracking progress, and generating management reports. To learn how Progent's Help Desk Call Center Augmentation Services can help your business to deliver world-class technical support to your telecommuters, go to Progent's Help Desk Call Center augmentation Services.
Security for Teleworkers
At-home staff members commonly utilize their own computers and often work in an unsecured physical environment. This multiplies their susceptibility to malware attacks and calls for judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, intensive end-user education, and the creation of security policies built on leading practices. Progent's veteran team of IT security solutions consultants can help your business to design, deploy and manage a compliant cybersecurity solution that guards critical IT resources in networks that incorporate at-home workers.
Firewalls enable you to create a network environment that can be safely accessed by on-premises users and by teleworkers, mobile users, vendors, customers, and the public. Modern firewall devices allow you to configure and manage different access rights to various classes of users and to expand your network and adjust your cybersecurity posture as your business evolves and as cyber threats grow more sophisticated. Progent supports both current and legacy security appliances from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration services, go to firewall integration and support services.
Remote Endpoint Monitoring makes it possible to watch over the various computers utilized by telecommuters and either reject or spot and mitigate the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on every protected endpoint, monitoring all activity and using state-of-the-art behavioral threat analysis from SentinelOne to detect zero-day threats before they can spread. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the infected device from the network to quarantine the threat. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints remain secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, visit remote endpoint security monitoring for at-home workers.
Progent's Duo authentication Managed Services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other personal devices. Using 2FA, whenever you log into a secured online account and enter your password you are asked to confirm who you are on a device that only you possess and that is accessed using a different network channel. A broad selection of devices can be used for this second means of authentication such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate multiple validation devices. For more information about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can assess the vulnerability of your information system to all classes of external and internal security attacks for an environment that includes teleworkers. Progent can run remote, automated security analysis scanning for rapidly and affordably detecting a broad range of security holes that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be managed by network security experts with top credentials such as CISA, CISSP, and GIAC, can assist your business to evaluate your operations and policies and assess your network infrastructure to enable you to implement top-level security for your teleworkers.
Horizon3.ai's NodeZero Pentest Platform is a cutting-edge penetration test (pentest) product family that supports autonomous threat assessment of your work-from-home environment and your internal and perimeter networks so you can find, rank, remediate, and confirm cybersecurity weaknesses before malicious hackers can take advantage of them. Progent's pentest experts can assist you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal network in order to determine your present security posture. Progent can also help you to harden your existing network security and can assist you to plan and implement a cohesive cybersecurity strategy that simplifies management and delivers optimum cyber defense for on-prem, multi-cloud, at-home, and perimeter IT resources. To learn additional information about Progent's threat assessment solutions based on on NodeZero's pentest platform, visit Consulting Services for NodeZero's Pentest Products.
Download White Paper: Protecting a Work-From-Home Environment
To view or download a white paper describing critical things to focus on for securing an IT environment that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
The field of Data Protection involves saving and recovering vital data in order to avoid data loss and minimize recovery time in case of storage failures resulting from equipment breakdowns, programming glitches, user error, malware, or other causes. Dependable data protection strategies can be especially challenging to design and manage in hybrid environments that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for telecommuters must cover diverse types of user-owned endpoint devices. Progent offers fast online help from consultants familiar with a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, tablets and handhelds. Popular backup/restore solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that require a temporary changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity specialists can help your business to create, document and validate a DR/BC plan that addresses the logistics of moving to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has renamed and rebundled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing local endpoints. Endpoint Manager features a centralized platform for protecting corporate data by managing local, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises computers and software. Remote endpoint devices can be user owned or business owned. IT admins managing the endpoint computers of teleworkers can use Intune to provision and validate apps on managed devices, push patches and certificates, set up rules for accessing information and resources, set passwords, create VPN connections, determine how teleworkers share data, establish threat protection, verify security compliance, and wipe corporate data from missing, stolen or deactivated devices. Microsoft Intune runs with Apple iOS, Google Android, Windows, and macOS/OS X devices. For details about Intune and to find out how Progent can assist your company to use this platform to manage the devices of your telecommuters, go to Intune mobile device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management product that allows network managers to keep off-premises endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management along with VMware's Horizon virtual application delivery technology for access control, application management, and setup management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises product through a perpetual license. Top features of VMware Workspace ONE include fast remote provisioning of new notebooks, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated reporting and analytics, email encryption, and integration with Microsoft apps and cloud-based services. For information about Progent's support for VMware Workspace ONE, see VMware Workspace ONE mobile device management consultants.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Leeds, United Kingdom company, phone
An index of content::
Consulting Ransomware Protection
Specialists Ransomware Defense
Progent's qualified security and compliance consultants can run security reviews of enterprise-wide security to determine your company's cybersecurity profile compliance with key international cybersecurity standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand network-wide security audits, and targeted security assessments for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's certified security consultants can also carry out extensive information security assessments to determine your organization's compliance with key industry security standards including FISMA, NIST, and ISO 17799.
Microsoft 365 iPhone Integration Remote Support Services
Urgent Support and Integration Office 365 Access Development
Progent can help your business to evaluate the wealth of subscription options available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid networks that transparently combine on-premises and cloud resources.
Operations Manager Remote Consulting
IT Consultants Operations Manager
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and repairing SCOM solutions and offer organizations of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical problems detected by SCOM 2012.
24x7 Computer Consultant Adaptive Security Device Manager
Firepower IT Consultants
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Small Business Server Consulting Services
Award Winning Microsoft Small Business Server 2003 Consulting
Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a powerful but easy-to-manage information. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server calls for a network consultant with real-world experience planning and integrating cohesive, end-to-end business technology environments. Progent's Microsoft Small Business Server professionals have an average of over a decade of background supporting business networks based on Microsoft technology. This expertise ensures you success in deploying, managing, and troubleshooting IT environments that include the Microsoft SBS Server package of servers and applications.
Consulting CRISC Certified Network Risk and Information Systems Control Architect
CRISC Risk and Information Systems Control Consulting
Progent can provide the services of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.
Microsoft 365 Excel and SharePoint Consultant
Microsoft 365 Excel Consult
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of online services to assist you to design, develop, test, install, manage, and debug business applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to migrate your existing Excel solutions to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent can provide as-needed support to organizations looking for a fast fix to a stubborn problem related to Office Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business applications based on Office Excel. Progent's affordable online training classes for Office Excel can be customized to meet the needs of individual users or groups.
Locky ransomware hot line Engineer
Top Ranked ransomware data restore Engineers
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
Help and Support Cisco PIX Firewall Upgrade
Cisco PIX Firewall Network Consultants
Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides consulting support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should migrate to next generation firewall products available from Cisco. Progent's Cisco technology specialists can help your company plan and carry out a cost-effective migration to Cisco ASA 5500-X firewalls following industry best practices.
Top Cisco Meraki Network Management Tools Small Office IT Outsourcing
Remote Support Cisco Cloud Network Management
Progent's Cisco-Certified network consultants can assist you to run Cisco's network management tools alongside a variety of specialized third-party products to create a comprehensive network management solution to keep your environment operating reliably, conserve expensive resources, guard your data, revive rapidly from hardware failure or deliberate attacks, and allow you to add or reassign network resources intelligently and economically as your business grows.
24-7 Online Office Access Training Consulting
Online Crystal Reports Training Engineers
Progent's webinar training classes provide small companies the cost savings, convenience, and versatility of web-based learning plus the proven pedagogic techniques of seasoned instructors who utilize advanced technology to emulate live, interactive classes. Progent offers online education for key desktop software including elements of Microsoft Office suite such as Office Excel, Word, Access, and Project: Dynamics accounting and reporting products such as Microsoft Dynamics GP (Great Plains); plus other popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
NodeZero Security Penetration Testing Cybersecurity Organizations
After Hours NodeZero Certified Security Penetration Testing Security Company
Progent's certified cybersecurity experts can perform NodeZero-based PEN tests to verify your security monitoring and protection systems and policies are properly configured and effective.
Infor SyteLine CloudSuite Installation Consulting
Infor SyteLine CloudSuite Quality Control Consulting
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of critical processes in order to get products to market fast and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Troubleshooting Fortinet 200 Series Firewalls
Fortinet 4800 Series Firewalls Computer Consultants
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top performance for SSL inspection. Progent's Fortinet firewall consultants can assist you to integrate your Fortinet FortiGate security appliances to protect your IT resources at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
Development Firm Amazon MWS integration
CISM Security Security Amazon MWS Contract Programming Firm
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
24 Hour ASA and PIX Information Technology Consulting
On-site Technical Support Cisco PIX to ASA upgrade
Progent's Cisco-Premier technology experts provide professional PIX Firewall consulting services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Extending from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, performance and availability for information environments of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management solutions. Progent's Cisco experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
NetDocuments and Exchange Professional
Specialist NetDocs and Microsoft 365
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for legal workflows. Progent can provide online guidance from NetDocuments experts to help your law firm to plan, deploy, administer, tune, or troubleshoot a document management system solution based on NetDocs.
Cisco Design Consultant
24x7 Cisco Management Network Recovery
Progent can provide rapid remote support from Cisco CCIE networking consultants. Progent's CCIE consultants can connect to your environment via powerful remote support utilities to provide quick and economical troubleshooting and repair of urgent network issues.
Engineer At Home Workforce Data Protection
Offsite Workforce Data Protection Technical Support Services
Progent can help small and mid-size companies to plan, implement, test and troubleshoot data protection systems needed to support at-home workers.
Support Catalyst 802.11ax AP Upgrade
Catalyst Wi-Fi 6 AP Security Engineer
Progent's Cisco Catalyst 802.11ax WAP consultants offer economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Amazon MWS Programming Company
Amazon Marketplace Web Service development Development Firm
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
Biggest Microsoft 365 Word and PDF Technology Professional
24x7 Office Word 2010 Professionals
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of affordable online support services to help your organization to manage your current Microsoft Word solution or assist you to move to a current version of Office Word. Services offered by Progent's Word experts include VBA software development, isolating and fixing compatibility problems between different releases of Word, interfacing Office Word with other Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and online training sessions customized for individuals or groups.
Microsoft Windows 2000 IT Consultant
Windows Server 2000 Migration
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2000 Servers and can streamline network management, provide tech support and repair, and enhance security. Progent can also help you create, justify, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing pilot programs to eliminate the obstacles involved with moving to Windows Server 2003 by identifying possible hardware and application compatibility problems.
Windows and macOS Integration Support
Windows and macOS coexistence Technical Consultant
Progent's service specialists in Apple OS X and Windows technology can show you how to combine Mac and Windows systems into seamless networks with full sharing and collaboration support. Allowing productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Apple Macintosh and Windows technology. Progent's background in Microsoft and Macintosh consulting makes it possible to offer expert support to companies that rely on these technologies to keep their strategic advantage. Progent can also help your business to integrate Apple's iPhones and iPads with your Windows environment.
Microsoft Exchange Online Troubleshooting
Microsoft Exchange 2000 Upgrade Consulting Services
Progent is among the most expert information technology support firms for integrating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full advantages of Exchange Server 2000 under common situations such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Phone Support Consulting Companies
Alaska Computer Network Support Group
If your organization does not need emergency remote help but you think you will require assistance with your network soon, you can conserve time and expenses and guarantee that the appropriate IT skill will be ready when you want it by contacting a Progent sales agent and registering as a customer. For details, call 800-993-9400 or send email to information@progent.com.
Immediate Integration Support Exchange 2016 Upgrade
Microsoft Exchange Server 2016 Upgrade Planning Outsourcing
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
On-site Technical Support Wi-Fi RF Coverage Maps
Wi-Fi Site Survey Technical Support
Progent's Wi-Fi site survey services make it easy to design, implement and debug a Wi-Fi network optimized for your environment, offering you a WLAN that delivers the reception, speed, capacity, Quality of Service, security, and roaming ability your business needs. Wireless survey services from Progent include remote predictive analysis for designing a Wi-Fi network and onsite site survey services for confirming, optimizing, and troubleshooting an operational wireless network.
Email Bayesian Analysis Engineer
Email Outbound Content Filtering Professionals
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Exchange 2019 SharePoint Integration Remote Support Services
Exchange 2019 Integration IT Consulting
Progent can assist your organization in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
24x7 Microsoft Exchange Computer Consultant
IT Services Exchange 2000 Server Upgrade
Progent is among the most qualified network support companies for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the benefits of Exchange 2000 under common situations such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Support Hornetsecurity Altaro M365 SharePoint Backup
Hornetsecurity Altaro M365 Mailbox Backup Online Support
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Conti ransomware hot line Specialist
ransomware cleanup and restore Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
SentinelOne Endpoint Detection and Response Technology Professional
SentinelOne Next Generation Endpoint Protection Consultancy
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
On-site Support Forefront TMG
Microsoft Forefront TMG Online Support Services
Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that delivers a single-server solution for a variety of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, permits customized reports powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower costs and improve recoverability. Progent's Microsoft consultants can assist your company to design and carry out pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway from ISA Server.
Windows Server Essentials and Exchange Consulting Services
Top Ranked Windows Server Essentials and SharePoint Consultancy
Progent's consultants can provide cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent can provide full-service project management support to help you design and execute a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
24x7 Expert Microsoft Certified VMM Self-Service Portal Computer Consultants
24-Hour Microsoft Virtual Machine Manager Technical Support Services
Progent can help businesses of any size to adhere to best practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to upgrade from a legacy release of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and repair your current SCVMM ecosystem so you realize the highest possible return on investment.
Microsoft ISA Server Information Technology Consulting
Internet Security and Acceleration Server Consulting Services
Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Support and Help Work at Home Endpoint Security
Remote Workforce Security On-site Technical Support
Progent can assist small and medium-size businesses to implement endpoint security defense solutions and deliver response expertise needed to support offsite workers.
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