Expanding your remote workforce can have a major impact on network architecture, security/compliance, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that support a remote workforce. Progent can assist your San Diego organization to pick the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services ranging from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist San Diego, California organizations to with any facet of creating a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, data protection solutions, and unified management.

Infrastructure for Teleworkers
Configuring the physical and software infrastructure required to support a remote work environment can be particularly complex if you must accommodate a combination of personal hardware such as PCs and notebooks, routers, and Wi-Fi appliances from different manufacturers and with a variety of OS software and firmware levels. Progent's experience delivering online help for both legacy as well as modern technologies in virtual office solutions allows you to make efficient use of your available infrastructure and provides you with fast access to expertise for making essential updates. Services offered by Progent to help you to create a productive telecommuting ecosystem include:

  • Virtual Private Network connectivity makes it possible to establish a safe connection for authenticated remote employees to access IT assets situated at your company datacenter or in the cloud. Progent can assist your company to configure and maintain VPN connections between your teleworkers and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN tunneling for a broad range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to see and interact with a remote computer's desktop. This technology gives IT managers significant control over the computing environment of at-home employees and offers remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent offers top-tier online consulting for deploying routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, typically supporting families and visitors, are commonly utilized by at-home employees to connect to their Internet router for work. This can cause performance and security issues. Progent can help you to resolve these issues by delivering services that include Aironet configuration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless access point setup assistance.
  • Internet access solutions impact the performance and reliability of connections between at-home workers and the company data center. Line-of-business processes might require backup Internet connections in case the normal connection fails. Progent can provide guidance for selecting Internet service providers, choosing sensible service offerings, and integrating redundant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your San Diego, California organization, call 1-800-993-9400 or visit Contact Progent.