Expanding your remote workforce can have a major impact on network architecture, security/compliance, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Uniondale organization to select the appropriate tools and adhere to leading practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and delivers maximum value. Progent offers services ranging from on demand guidance for getting you past occasional technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can help Uniondale, New York organizations to with any facet of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.

IP Voice Solutions for an At-Home Workforce
Extending the business phone system to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A variety of cloud-centric IP voice platforms are popular with small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP solutions. Progent can assist organizations of any size to design or maintain a telecommuter VoIP environment that delivers the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist businesses tune their existing Cisco VoIP environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. CUCM supports other mixed media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, see CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network infrastructure to support these solutions and provide on-demand deployment and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Uniondale, New York company, phone 1-800-993-9400 or go to Contact Progent.