Expanding your at-home workforce may have a significant impact on IT architecture, cybersecurity, and company processes. Progent has 20 years of background assisting SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Toronto organization to select the appropriate tools and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that promotes teamwork and returns top value. Progent offers support services that go from as-needed guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Toronto, Ontario companies to succeed with any aspect of creating a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed for a remote workforce can be particularly challenging if you must accommodate a combination of worker-owned hardware like PCs and laptops, routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's background providing online support for both outdated as well as current IT products in remote office venues allows you to make efficient use of your available network infrastructure and offers fast access to top-tire consultants for implement essential updates. Services available from Progent to help your company to implement a productive telecommuting ecosystem include:

  • VPN technology allows you to establish a secure tunnel for authorized at-home workers to use IT assets situated at your company data center or in the cloud. Progent can help your company to deploy and manage VPN access between your teleworkers and your key IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your remote workers to utilize Cisco's popular AnyConnect software to provide safe VPN tunneling for a wide selection of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and use a data center PC's desktop. This technology gives network managers substantial control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home computer networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewall services. Progent can provide top-tier online consulting for setting up routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting an entire household and guests, are frequently used by at-home employees to access their router for work. This can cause performance and security problems. Progent can help businesses to mitigate these issues by providing expertise like Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti WiFi AP setup assistance.
  • Internet connectivity methods affect the performance and availability of connections between telecommuters and the corporate network. Vital processes may demand backup Internet connections in case the normal connection breaks. Progent can provide expertise for selecting Internet service providers, choosing appropriate bandwidth and data volume packages, and configuring fault-tolerant Internet connections. See Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Toronto, Ontario business, call 1-800-993-9400 or visit Contact Progent.