Enlarging your telecommuter workforce can have a significant impact on network infrastructure, security, and corporate workflows. Progent has two decades of experience helping SMBs to plan, configure, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Louisville organization to select the right technologies and adhere to leading practices in building and operating a secure virtual ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent offers services ranging from on demand guidance for helping you past challenging technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent can assist Louisville, Kentucky companies to succeed with any facet of building a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, data security, backup/restore solutions, and centralized management.

IP Voice Solutions for At-Home Workers
Extending the business PBX environment to include telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-based IP voice products are popular with small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's current or older products for IP voice solutions. Progent can assist businesses of all sizes to plan or tune a telecommuter VoIP environment that provides the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses tune their existing Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony features to devices like IP phones, media processing products, Voice over IP gateways, and mixed media software deployed throughout the network. Unified Communications Manager supports other mixed media services such as messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help you to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to work with these VoIP solutions and provide as-needed configuration and debugging services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Louisville, Kentucky company, phone 1-800-993-9400 or go to Contact Progent.