Louisville Remote Workers Solutions Support and Consulting
VoIP Solutions Consulting Services
Expanding your telecommuter workforce may have a significant effect on IT architecture, cybersecurity, and company culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Louisville organization to pick the right technologies and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services ranging from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist Louisville, Kentucky businesses to succeed with any aspect of building a high-performing remote work environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security and compliance, data protection solutions, and streamlined management.
IP Voice Solutions for Remote Workers
Expanding the corporate PBX environment to include remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-based digital PBX products are used by small and mid-size businesses to support remote users. Many enterprises depend on Cisco's modern or older products for VoIP management. Progent can assist businesses of all sizes to design or tune a telecommuter IP voice service that delivers the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia apps used across the network. Unified Communications Manager manages additional combined media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, refer to CUCM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and deliver online configuration and troubleshooting expertise.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Louisville, Kentucky organization, phone
An index of content::
Les Kent has a 35-year track record of successful network integration, business management, marketing, and operations. He has demonstrated a talent for creating elegant information technology solutions in his roles as as a system designer, application developer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and major enterprises.
Private Cloud Hosting for Virtual Data Centers Consulting
Private Cloud Virtual Datacenter Hosting Technology Professional
Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive IT outsourcing alternative that enhances network dependability and security, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key application servers hosted in a safe and fault tolerant facility on a high-performance, high-availability virtual server set up and maintained by Progent's computer support professionals.
Nexus Switch Online Technical Support
Nexus 5600 Switch Support
Cisco Nexus series switches are engineered to provide the performance, scale, uptime, virtualization support, capacity, security and manageability needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite consulting services to assist you to plan an efficient switch architecture, build pilot environments to confirm your network design, install and configure Nexus switches, define and implement effective policies, perform security vulnerability evaluations, configure proactive monitoring, consolidate network resources by means of virtualization, troubleshoot switching and routing problems, optimize performance, perform capacity planning, and take advantage of the powerful zero-downtime features incorporated into Nexus switches. Progent can also assist your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Microsoft Teams mobility Services
Consulting Services Microsoft Teams Active Directory Federation Services
Progent can help you to design a migration to Teams from Skype for Business and install, administer, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Support Cisco PIX Firewall Upgrade
Cisco PIX Migration Integration Services
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer support these devices. Progent still offers consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should migrate to next generation firewall products available from Cisco. Progent's Cisco technology specialists can help your company design and carry out an efficient migration to Cisco ASA 5500-X firewalls based on industry best practices.
ProSight Windows Server Management Troubleshooting
ProSight Windows Desktop Management Specialist
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to impact your business.
Offsite Workforce Technology Consulting Services
Telecommuter Services Integration Services
Progent has two decades of experience assisting small and medium-size companies to plan, implement, tune, manage, and debug computer networks that incorporate teleworkers.
System Center 2016 and Exchange Integration Remote Technical Support
MCSE Expert Certified System Center 2016 Data Protection Manager Configuration
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and repairing Microsoft SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate serious issues detected by SCOM 2012.
macOS Phone-based Consultant Services
Mac Configuration Services
Progent provides national remote help and troubleshooting services for businesses who operate Apple macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft products. Progent's engineers offer Apple macOS and OS X clients a range of services including desktop support, upgrading to the most recent version of macOS from other earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad integration and management, or moving to Apple's iCloud. Remote technical support offers optimum return for your IT dollar by preserving client productivity and shortening the hours billed for computer analysis and repair. Advanced online access tools and experienced technicians and engineers allow Progent to solve the majority of network issues without squandering time and expense by going to your location. In most of situations your IT problems can be remediated over the phone or via a mix of phone support and online connectivity. Progent can make available Cisco CCIE network engineers and CISA premier security professionals to assist you with the most challenging system problems.
Troubleshooting SCDPM 2016
24x7 System Center 2016 and Windows Server 2016 Network Engineer
Progent has over two decades of background integrating, maintaining and troubleshooting the core platforms that make up System Center and can assist your organization to design, deploy, support, and fix your System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can help you to upgrade to the latest edition of Microsoft System Center from an older release or from another IT management solution to deliver the advantages of best-in-class deployment, management automation, security and compliance, plus infrastructure and critical application performance monitoring.
Wi-Fi IP phone integration Professionals
wireless VoIP phone integration Configuration
Cisco's wireless IP phones are hardened Wi-Fi handsets designed for workers who are mobile within campus, hospitality, retail or other venues where IT management wants portable phones that offer more administrative control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Successful integration of Cisco's wireless IP phones usually requires that you configure and fine tune numerous components of your Wi-Fi environment including APs, switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified consultants can provide remote and on-premises support to help your organization build and maintain a Cisco wireless IP phone solution by providing services that range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Enterprise hybrid cloud integration Engineer
Development Firms Google Cloud hybrid integration
Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that utilize on-premises IT assets as well as one or more cloud services. To assist you to integrate public clouds with networks, Progent offers a range of cloud integration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
.NET Raspberry Pi Reports
Best Microsoft Certified Expert DotNET Programming Companies
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or modernize .NET apps quickly and at low cost.
Consultant Microsoft Entra with Intune
Professional Microsoft Entra Hybrid
Progent's consultants can assist you to design and implement an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across onsite and Azure assets.
NetApp MetroCluster Troubleshooting Specialists
Urgent NetApp MetroCluster Switchover Professional
Progent offers enterprise clients the services of a certified NetApp consultant for remote or onsite support for NetApp's complete portfolio of SAN products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN storage deployments efficiently based on best practices.
Consultant Rates Network Support Consultants
Consultant Cost Information Technology Consultants
Progent's pricing policy is to bill for remote service and on-site visits per minute. Consequently, you pay exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or emergency support, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no startup fee and requires no retainer for support services delivered during regular working hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids big bills for fast fixes so you will not be tempted to permit minor problems to fester.
SCDPM 2012 and Exchange Information Technology Consulting
SCDPM 2012 and Azure Consultants
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of any size to plan, implement, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older releases of SCDPM or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers occasional help for resolving especially challenging problems, or comprehensive project management support. Progent can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
NodeZero Certified Security Penetration Testing Intrusion Detection
NodeZero Cybersecurity Penetration Testing Secure
Progent's certified cybersecurity consultants can perform NodeZero-based PEN tests to verify your security monitoring and protection systems and policies are properly configured and effective.
Indiana Computer Service
Consultancy Alabama
Progent's Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service experts offer phone help and online direct computer connection to isolate and repair technical problems rapidly and affordably. The scope of IT expertise represented by Progent's team of country-wide support engineers allows Progent to escalate even the most difficult network issues to competent specialists as required.
IT Services Windows Applications on macOS
Remote Support Services Windows Virtual Desktop for Mac
For companies with a combination of Mac and Windows computers, there are two basic solutions for running Windows-only applications on macOS or OS X: an external connection to a physical Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows programs and access system resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac computer so you are able to run Microsoft Windows applications locally. Progent's macOS and Mac OS X technology consultants can assist your business to manage these products for running Windows applications on your Apple Macs and can in addition help your business to assess and install other solutions for Microsoft Windows platform emulation.
Intrusion Protection Systems Technical Support Services
24/7/365 Checkpoint Security Firm
Progent offers businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can help you create a detailed security plan and select appropriate products from a variety of suppliers to support your security goals while sticking within your spending limits.
Project Implementation Professionals
Project Design Engineers
For advanced project management support, Progent can provide access to senior IT professionals with decades of background in technology management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise clients adhere to best practices to make sure major projects are successfully completed on time and on budget.
Largest Cisco VPN Consultant Services
Biggest Remote Access Consultant Services
Cisco's network security and offsite access technology for small organizations offer a comprehensive line of manageable security products to help safeguard your local and remote information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit best with your company goals.
Immediate Barracuda Backup Encrypted Appliance Technical Support Services
Biggest Barracuda Backup Local Support and Setup
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware storage device built by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup safeguards critical company data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to assist you to plan, integrate, manage and troubleshoot a backup and disaster recovery solution built on Barracuda Backup.
SCVMM 2012 VHDX Resizing IT Consultants
24 Hour Setup and Support SCVMM 2012 Templates
Progent can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and library resources; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to move from an earlier release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to enhance and repair your existing SCVMM 2012 environment to make sure you realize the highest possible business value.
Computer Consulting Identity Authentication
Duo Multi-factor Authentication Specialist
Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Specialist Lync Server 2013 Reverse Proxy Server
Lync Server 2013 and Exchange UM Server Consult
Progent's Microsoft consultants can assist you to assess the value of Lync Server 2010 for your environment and can assist you to design and carry out an installation of Lync Server 2010 that centralizes the control of Instant Messaging and Presence and improves the productivity of your office staff, at-home workers, and smartphone users. Progent's consultant's can also help your company to perform a smooth upgrade to Lync Server from Microsoft Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the team-computing functions of MS Office programs, and offer training and ongoing technical support for Microsoft Lync and other Microsoft technologies.
ProSight VM Hosting Consult
Consultancy ProSight Private Cloud Services
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of availability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are built upon mature virtualization platforms that allow small and midsize businesses with multi- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Juniper Junos Management Technical Support
24x7 Juniper Junos CLI Consultants
Progent's Juniper Networks-authorized network consultants can assist you to design and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued products to current versions. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to help your business to simplify the management and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain environments that incorporate a mix of Juniper's OS platforms.
Security Evaluation Juniper J4350 Router
Juniper J Series Gateway Security Company
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Contract Programming Amazon MWS
Programming Amazon Marketplace Web Service development
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Wi-Fi Security Technology Consulting
Online Technical Support Wireless Bridge
Progent's Wireless Consulting Services provide a fast, economical way for businesses of any size to deploy, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
ProSight Duo MFA Remote Troubleshooting
MFA and Single Sign-on (SSO) Integration Support
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other personal devices.
Consult ransomware rebuild
ransomware cryptoworm recovery Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
CCIE Expert Certified Small Business Wireless Access Point Network Engineer
Open Now CCDP Expert Certified Small Business 500 AP Consultants
Progent's Cisco-certified wireless technology experts can assist you to configure, administer, and debug Cisco Small Business 100/300/500 Wireless APs.
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