Expanding your at-home workforce may have a major impact on network architecture, cybersecurity, and company processes. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that incorporate at-home workers. Progent can help your Manaus organization to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual office solution for telecommuters that promotes collaboration and delivers top business value. Progent offers support services that go from as-needed expertise for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Manaus, Amazonas organizations to succeed with any aspect of creating a high-functioning remote work environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and unified management.

VoIP Solutions for an At-Home Workforce
Expanding the company PBX environment to include teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's current or older platforms for VoIP management. Progent can help businesses of any size to design or tune a telecommuter VoIP environment that delivers the versatility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses optimize their current Cisco VoIP environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. CUCM supports other mixed media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with users working beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your WAN infrastructure to work with these VoIP solutions and deliver online deployment and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Manaus, Amazonas organization, call 1-800-993-9400 or refer to Contact Progent.