Enlarging your telecommuter workforce may have a major effect on IT architecture, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Manaus organization to select the appropriate tools and follow best practices in building and operating a secure virtual solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide support services that go from as-needed expertise for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Manaus, Amazonas companies to with any aspect of building a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

VoIP Integration for At-Home Workers
Expanding the business PBX system to include teleworkers is critical to supporting a productive work-at-home solution. A variety of cloud-centric IP voice products are popular with SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or older products for VoIP solutions. Progent can help organizations of all sizes to plan or maintain a remote VoIP service that provides the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations optimize their current Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia apps used across the network. Unified Communications Manager supports additional mixed media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see CUCM consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, see CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to support these solutions and deliver on-demand deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Manaus, Amazonas organization, call 1-800-993-9400 or refer to Contact Progent.