Expanding your telecommuter workforce may have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping businesses of all sizes to design, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Providence organization to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services that go from as-needed guidance for getting you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Providence, Rhode Island businesses to succeed with any aspect of building a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, security and compliance, data protection solutions, and unified management.

Data Protection for Teleworkers
The field of Data Protection involves backing up and recovering vital data so as to prevent data loss and reduce restoration time and effort in case of storage failures due to equipment breakdowns, software hiccups, user mistakes, cyber attack, or any other reason. Dependable data protection solutions can be particularly difficult to design and maintain in hybrid environments that incorporate private data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for teleworkers must address multiple kinds of personally owned endpoints. Progent offers fast remote help from experts knowledgeable about a broad range of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data distributed throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and includes granular restore and unified management.
  • Disaster Recovery/Business Continuity plans typically envision scenarios that require a temporary switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist you to create, document and test a DR/BC strategy that addresses the logistics of switching to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Providence, Rhode Island organization, call 1-800-993-9400 or visit Contact Progent.