Alexandria Teleworkers Connectivity Support Services
System Design, Integration, Administration and Help Desk Consultants
Expanding your telecommuter workforce can have a major impact on network architecture, security, and company culture. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Alexandria company to select the appropriate technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from as-needed guidance for getting you past occasional IT bottlenecks to full project management to help you carry out business-critical tasks.
Progent's consultants can help Alexandria, Virginia organizations to with any facet of building a high-functioning remote work environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and centralized management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required to support an at-home workforce can be especially challenging if you have to accommodate a mix of worker-owned hardware like desktop computers and notebooks, routers, and wireless APs from various vendors and with a variety of operating systems and firmware levels. Progent's background providing online support for both outdated as well as current technologies in remote office solutions enables you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for implement necessary upgrades. Support services offered by Progent to help you to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authenticated remote workers to use IT resources located at your company datacenter or in a public cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to utilize Cisco's AnyConnect client software for secure VPN tunneling for a broad selection of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and interact with a remote PC's desktop. This gives IT managers significant control over the computing ecosystem of telecommuters and ensures them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent offers expert online support for deploying routers from a variety of vendors. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by an entire household and guests, are frequently used by at-home employees to connect to their router for work. This can cause performance as well as security problems. Progent can help you to resolve these issues by providing expertise like Aironet configuration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP setup assistance.
- Internet connectivity methods impact the performance and availability of connections between at-home workers and the company network. Business-critical processes may demand redundant Internet connections in the event the primary connection breaks. Progent can provide guidance for selecting Internet service providers, selecting appropriate service packages, and integrating high-availability Internet connections. Refer to Internet connectivity integration services.
VoIP Solutions for Remote Workers
Extending the corporate PBX system to accommodate teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-based VoIP products are popular with small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or older products for IP voice management. Progent can help businesses of all sizes to plan or tune a telecommuter VoIP service that delivers the flexibility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses tune their existing Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia apps deployed throughout the network. CUCM manages other combined media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, visit CUCM consulting services.
- CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network infrastructure to support these solutions and provide on-demand configuration and debugging expertise.
Video Conferencing for Telecommuters
A wide selection of video conferencing products from major vendors support online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and telecommuters. Many companies use a mix of products to meet the needs of their various partners and clients. Progent can help your organization to maintain your existing voice/video conferencing environment and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that supports presence, instant messaging, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with features that include voice/video conferencing, threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and help your business to optimize your WAN architecture to host them.
Microsoft Collaboration Platforms for Remote and Hybrid Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office suites, offering a powerful ecosystem of applications that deliver a cohesive user interface for exchanging data and ideas across multiple sites and on a broad range of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their original publication and can assist businesses to deploy these flagship collaboration platforms to optimize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to deliver real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams can support chat, video meetings that include screen sharing, phone calls, cloud voicemail, group email, as well as file and app sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously branded Azure Active Directory) for supporting its complete range of features. For details about Progent's support services for Microsoft Teams and Teams Premium, see solution design and deployment expertise for Microsoft Teams.
SharePoint uses web sites to promote collaboration and knowledge delivery by providing policy-based access to data, business processes, and tools for searching through company-wide business data. SharePoint permits you to create protected web portals that permits at-home workers to view and update aggregated business intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting services, refer to SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, go to planning and configuration consulting for Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote users can save files to the OneDrive service, and colleagues anywhere can retrieve them safely via a browser. Included with Office 365, OneDrive allows home employees to jointly author documents. Revisions created offline are automatically synced when you reconnect to the Internet. To find out about Progent's consulting services for OneDrive, see Onedrive configuration experts.
Cloud Integration Services for Telecommuters
Progent can provide fast and affordable remote assistance for helping businesses to build, maintain and troubleshoot cohesive network architectures that incorporate physical data centers, telecommuters, branches, plus public cloud resources. Progent offers top-tier consultant for all types of cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters resolve problems with cloud access, identity, and cybersecurity.
Microsoft Azure is a leading platform for cloud software and services that enables you to use infrastructure, servers, and critical applications running on Microsoft's massive cloud. Microsoft Azure includes more than one hundred services services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure Active Directory, and plan data backup and recovery systems with Azure Backup. Progent can also help you establish protected access to Azure for at-home workers by configuring and debugging firewalls and VPN IPsec tunnels. To learn about Progent's consulting expertise for Microsoft Azure, go to Microsoft Azure consulting services.
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of business productivity applications and cloud-based services available on a subscription basis. Office applications and services are provided in a variety of bundles designed for customers ranging from students and households to major corporations. Progent can provide quick and affordable remote access to consultants familiar with Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the numerous subscription plans offered with Microsoft 365 and configure 365 applications for your teleworkers in a way that delivers top business value. To find out about Progent's consulting expertise for Microsoft 365, refer to Microsoft 365 integration support.
Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, easier management, dynamic scaling, high reliability, and additional benefits inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate smoothly with local Exchange environments, allowing customers to create hybrid information systems. Progent's certified Exchange experts can provide occasional help to guide you past challenging IT bottlenecks and also offer comprehensive project management outsourcing to make sure your telecommuters have convenient and secure access to your Exchange Online deployment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, visit Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the world's top provider of cloud-based services. Progent offers fast and affordable online contact with cloud integration experts who can assist your business to design, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist your company to create a high-availability network model so your users have a productive computing experience regardless of whether they are working from your headquarters, a branch office, from home, or on the move. For information about Progent's expertise for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud is a popular collection of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help your business to expand your current IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your critical applications cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent's consultants can help you to set up virtual machines on GCP Compute Engine, plan an efficient storage solution with GCP Storage services, and streamline identity management for remote workers with Google Cloud Identity. Progent can also assist your organization to utilize GCP's unified management tools to control and track your Google Cloud ecosystem. For details, see Google Cloud Platform integration expertise.
Help Desk Services for Teleworkers
A fast, enterprise-wide transition to a telecommuter workforce, which might be the result of an epidemic or as a component of a business continuity plan, can overwhelm even a well-staffed internal Support Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or augment their Support Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center support services utilize Progent's nationwide team of online technical support experts combined with world-class trouble ticketing and tracking technology to provide an economical, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC support from service requests to ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal allows telecommuters to track or edit their current trouble tickets, add information, and upload screen captures or relevant files. Desktop support services are delivered at a substantial discount off Progent's ordinary Level 1 technical service charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support specialists to resolve advanced issues. To learn more, see Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Augmentation Service enables your company to supplement your current Support Desk team by sharing responsibilities for Call Desk services seamlessly between your in-house IT support organization and Progent's nationwide roster of PC support engineers and subject matter specialists. Progent's shared Call Center service uses a collective support solution utilizing the number one professional services automation (PSA) tool for managing service requests and trouble tickets, establishing ownership, monitoring progress, and producing management reports. For details about how Progent's Support Desk Augmentation Services can enable your company to provide best-in-class desktop support to your from-home workers, visit Progent's Help Desk supplementation Services.
Cybersecurity for Teleworkers
At-home workers commonly use their own computers and often operate in an unsecured physical space. This multiplies their vulnerability to malware attacks and requires judicious deployment of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the development of policies based on best practices. Progent's veteran roster of IT security support consultants can help your business to design, configure and manage a compliant cybersecurity solution that guards vital IT assets in networks that incorporate an at-home workforce.
Firewalls enable you to create a network environment that can be safely accessed by local users and by teleworkers, mobile employees, suppliers, clients, and other stakeholders. Modern firewall devices allow you to assign and control appropriate permissions to different classes of users and to scale your network and modify your cybersecurity posture as your business evolves and as cyber threats grow increasingly sophisticated. Progent works with both current and legacy firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support expertise, refer to firewall configuration and support expertise.
Remote Endpoint Monitoring makes it possible to track the disparate computers utilized by teleworkers and either block or spot and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is installed on each protected endpoint device, monitoring all activity and utilizing advanced machine learning and full execution context from SentinelOne to detect zero-day threats before they can spread. When an attack is discovered, ProSight Active Security Monitoring instantly isolates the targeted endpoint from the corporate network to contain the threat. Since the ProSight ASM agent is autonomous, endpoint devices remain protected even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight ASM, see remote endpoint monitoring for telecommuters.
Progent's Duo MFA Services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other personal devices. With Duo 2FA, when you log into a protected application and enter your password you are asked to verify your identity on a unit that only you have and that is accessed using a separate network channel. A broad range of out-of-band devices can be used as this added means of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate several validation devices. For details about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication services for telecommuters.
Security Audits can evaluate the vulnerability of your network to all types of outside and local security threats for a network that includes remote workers. Progent can run remote, automated cybersecurity analysis software for rapidly and affordably detecting a broad range of security gaps that can be surfaced over the Internet. Progent's security assessment experts, which can be provided by network security experts with top certifications such as CISM, ISSAP, and GIAC, can help your business to audit your operations and governance policies and assess your IT infrastructure to enable you to implement the highest level of security for your remote workers.
Horizon3.ai's NodeZero PEN Testing Platform is a leading-edge penetration test (pentest) product family that supports autonomous threat assessment of your at-home environment as well as your internal and perimeter networks to help you find, rank, remediate, and confirm cybersecurity weaknesses before threat actors can exploit them. Progent can help you to deploy NodeZero to carry out comprehensive penetration tests of your perimeter and your internal network so you can evaluate your current security profile. Progent's NodeZero experts can also help you to harden your network security and can help you to plan and deploy a unified cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-prem, cloud-based, at-home, and perimeter IT assets. To learn more details about Progent's vulnerability assessment services based on on NodeZero's pentest products, refer to Consulting Support for NodeZero's Penetration Test Platform.
Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper describing critical areas to concentrate on for protecting an IT environment that supports work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
Data Protection involves backing up and restoring vital data so as to prevent data loss and reduce restoration time in the event of storage problems due to equipment breakdowns, programming glitches, user error, malware, or any other reason. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid environments that combine private data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for telecommuters must cover diverse types of user-owned endpoint devices. Progent offers quick remote help from consultants familiar with a wide array of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as laptops, tablets and smartphones. Leading backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect data distributed across a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that uses cloud-based storage and includes fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that require a temporary switch to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your company to produce, document and test a DR/BC strategy that includes the logistics of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing on-premises computers. Endpoint Manager offers a centralized platform for safeguarding critical information by managing on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting off-premises devices and software. Remote endpoint computers can be personally owned or business owned. Network admins managing the enrolled endpoint devices of telecommuters can use Intune to provision and authenticate applications on devices, push updates and certificates, configure policies for permission to access data and resources, manage passwords, create VPN tunnels, control how teleworkers share data, establish threat defense, verify compliance, and erase corporate data from missing, stolen or decommissioned devices. Intune runs with iOS, Google Android, Windows, and macOS/OS X endpoints. For information about Microsoft Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the devices of your at-home workers, see Intune teleworker device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that allows network managers to keep remote endpoint devices current and secure. Workspace ONE uses VMware AirWatch for unified endpoint management plus VMware's Horizon virtual software delivery technology for identity control, app management, and configuration management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a one-time purchase. Key features of VMware Workspace ONE include fast over-the-air provisioning of new notebooks, immediate onboarding of new users, policy setting and enforcement for all classes of endpoints, unifies management reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud services. To find out about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management expertise.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home environment for your Alexandria, Virginia business, call
An index of content::
IT Consulting Services Documentation
Cisco and Microsoft Certified Experts Services Documentation On-site Technical Support
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or local support organizations who offer minimal documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the service documentation sent by each consultant to every client. The discipline of detailing and organizing support activity allows more effective support and avoids a variety of common problems such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.
MySQL application development Consultant
MySQL Enterprise Edition Engineer
Progent can provide affordable remote access to an Oracle MySQL DBA or software programmer and can help organizations of any size to configure and manage MySQL in a reliable network environment that provides advanced performance, expandability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
24/7/365 Expertise for IT Service Providers Technical Consultant
IT Services for Service Firms Remote Support
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting engineers under your own brand as a seamless extension of your IT consulting staff.
Consulting Companies Hybrid Network
Hybrid Network Migration Consulting
For over two decades, Progent's consultants have provided affordable IT design, configuration, troubleshooting, security services, and development for networks of all sizes.
Microsoft Exchange 2000 IT Consultant
Microsoft Certified Exchange 2000 Server Technical Consultant
Progent is among the most qualified network consulting companies for integrating e-mail systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange 2000 for common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Red Hat Linux IT Services
Urgent Colbolt Linux Support
Progent's Linux consulting experts provide small and mid-size businesses and software developers help with managing and supporting Linux systems that operate with Microsoft-powered technology. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise offers you a convenient single consulting firm to help you create and manage a protected and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
24x7x365 Building-to-building Wireless Technical Support
Proxim Tsunami IT Services
Progent's wireless engineers can help small companies plan, select, test, install and support protected building-to-building wireless bridges that integrate transparently into your IT network while providing a level of protection that equals or excels wireline connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you select and deploy the wireless link solutions that align best your business needs.
Virtual Server Consulting
Virtualization Consultant
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction through a virtual infrastructure promises lower TCO of hardware and quicker return on investment, more efficient use of servers, simplified operations, increased network availability, and easier manageability. Typical uses for virtual machines include resource consolidation, economical platforms for mission-critical legacy software running on obsolete operating systems, and affordable quarantine of software development or evaluation environments from production systems.
Support Outsourcing At Home Employees Cybersecurity
Open Now Support and Setup At Home Workforce Cybersecurity
Progent can help small and mid-size companies to install endpoint device security protection solutions and provide cleanup services required for telecommuters.
ProSight VM Hosting Professionals
Consulting Private Cloud Integration
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's production servers in a solution that gives the maximum level of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are built on mature virtualization techniques that allow small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
IT Consultants SQL Server 2012 Reporting Services
Microsoft Expert SQL Server Analysis Services Remote Consulting
Progent offers the support of Microsoft-certified engineers as well as seasoned software programmers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and data security consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, install test systems at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and define an efficient and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
MSP360 Backup Integration Services
MSP360 Desktop Backup Setup and Support
Progent's data protection experts can help you to design, install and manage a backup solution built around MSP360 Backup technology to protect your IT assets hosted on any leading public cloud. Progent offers monitoring and management to prevent data loss resulting from user miscues, software errors, malicious insiders, and external assaults like ransomware.
Exchange 2003 Upgrade Online Support Services
Microsoft Exchange Computer Consultants
Progent's expert support team can show you how to define and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include assistance with the integration of third-party add-ons to Exchange 2003 Server that are in keeping with your business needs.
Consultants Email Virus Signature
ProSight Email Guard Spam Filtering Services
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Remote NinjaOne Server Management Online Consulting
Remote NinjaOne Server Monitoring Professionals
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of vital assets.
Online Technical Support Expertise for IT Service Firms
Configuration Consulting Support for IT Service Firms
Progent's Support Program for IT Service Firms lets you use Progent's information technology experts under your own service brand as a seamless extension of your network consulting team.
Ubiquiti UniFi XG Security Gateway Consultancy
Ubiquiti UniFi WiFi 7 access points Engineers
Progent offers fast access to the expertise of veteran Wi-Fi specialists who can assist you to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, configure, and place UniFi Wi-Fi access points for your required signal coverage and performance.
Microsoft Certified Expert ISA 2006 Troubleshooting
ISA 2006 Firewall Consulting
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching solution for securing the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 engineers can help you plan, cost-justify, test, implement, customize and support the Standard or Enterprise edition of ISA Server 2006 on your network.
Microsoft SBS Server Consulting
Microsoft Small Business Server Consultancy
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the basis for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server calls for a network consultant with hands-on background and broad knowledge in planning and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and servicing IT environments powered by the SBS suite of servers and applications.
Professional Dynamics GP Management Reporter
Dynamics GP SmartList Designer Engineers
Microsoft Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that let you track all business processes, revenues and expenses, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you create reports that let you understand your business more thoroughly, turning uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer custom business software development and web commerce solutions that integrate transparently with Dynamics GP/Great Plains.
Cisco Engineer Job Opportunities
Telecommuter Job Network Consulting
Progent is hiring a variety of on-staff workers including solutions-driven MCSEs; connectivity experts with Cisco CCDP or CCIE certification; and specialists in advanced system design with experience in mobile connectivity, wireless networking, high-availability systems, business continuity planning, data protection, and VMware technology. Progent is also looking for desktop support experts, remote troubleshooting specialists, and CISSP or CISA certified security consultants. Progent is also hiring veteran managers able to operate effectively in Progent's dynamic, virtual office environment. Progent contracts independent consultants with in-depth expertise and working experience in important information technology topics outside Progent's primary service concentration. Our Experts Team includes independent consultants who offer advice and development support for strategic solutions such as MRP, Enterprise Resource Planning, or CRM; have specialized knowledge of popular operating systems such as Linux, Apple OS, or Solaris, or offer world-class help in technologies such as telecommunications, web development, EDI, web commerce, or database management. Independent consultants certified by Progent coordinate with Progent's staff engineers to deliver end-to-end solutions for small and midsize business networks.
Integration Support Azure AD Connect
Active Directory Admin Center Professional
Progent's consultants can assist you to plan and implement a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across onsite and cloud resources.
Hornetsecurity Altaro VM Backup Integration Consulting Services
Altaro VM Backup Planning On-site Support
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to assist you to design, install, optimize and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
After Hours SQL Server 2014 Delayed Durability Network Engineer
SQL Server 2014 Performance Tuning Technical Support
Microsoft SQL Server 2014 incorporates significant improvements in key areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly across all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services such as system design, configuration, administration, troubleshooting, and software development expertise to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Fortinet 90 Series Firewalls Support Outsourcing
Fortinet Firewall Management Online Support
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help your business to configure your Fortinet FortiGate firewalls to protect all your digital resources at the network edge, within the data center, at branches, and in the cloud.
Offsite Workers Endpoint Security Network Consultants
Onsite Technical Support Offsite Workforce Endpoint Security
Progent can assist small and mid-size businesses to install cybersecurity defense systems and provide mitigation services for telecommuters.
Professionals Extended Help Des Cost Savings
Virtual Helpdesk Economics Integration Support
Progent's Help Desk outsourcing and co-sourcing service programs help companies to cut costs and increase productivity.
Email Block Lists Consultant
24-Hour Email Policy Management Consultant Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Cisco and Microsoft Consolidation Hybrid IT Network
Hybrid Network Small Business Network Consultant
For over 20 years, Progent's consultants have delivered affordable IT design, integration, debugging, cybersecurity, and development for networks of all sizes.
Help Desk Outsourcing Server Integrators
Work at Home Integration IT Consulting Firms
Progent imposes no service activation fee and requires no monthly commitment for support services delivered during regular business hours. Progent's small granularity does away with big bills for fast solutions so you won't be tempted to allow simple problems to fester. .
SQL Contract Programming
SQL Server 2008 Migration Consultant
Progent's Microsoft-certified SQL Server developers and database administrators can provide online consulting to help businesses of all sizes to build, administer, and maintain applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts offer help with any element of the application life cycle in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Lync Server 2013 and Exchange UM Server Technology Professional
Microsoft Lync Server 2013 IM Specialist
Progent's consultants can help your company to assess the value of Microsoft Lync Server for your business and can help you to design and execute a deployment of Lync Server that consolidates the control of Instant Messaging and Presence and improves the productivity of your in-house staff, at-home workers, and smartphone users. Progent's consultant's can also assist you to carry out a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Lync Server to improve the collaborative capabilities of Microsoft Office applications, and provide webinar training and continuing support for Microsoft Lync Server 2010 and other Microsoft technologies.
Cisco VoIP Phones and IM Troubleshooting
Technical Consultant Cisco VoIP Phones and CUBE
Progent's Cisco certified networking experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Cloud-managed Email Security Consult
Email Guard Data Loss Prevention Consulting
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
System Center 2016 and Hyper-V Integration Computer Consultants
System Center 2016 and SQL Server Professionals
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced network support packages, small and midsize organizations can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company networks world-class availability, protection, and performance.
Microsoft Windows 2003 IT Consultants
Microsoft Windows 2003 Integration Services
Progent's Microsoft-certified Windows 2003 Server consultants offer network help and expert consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 migration, integration, update, and maintenance services include network design, deployment, project management, on-premises and remote network support and repair, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Meraki Outdoor APs Support Services
CCDP Expert Certified 802.11 6/6E Access Point Specialist
Progent's Cisco-certified wireless technology consulting experts can help organizations to configure, manage, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Top Ranked Apple OS X Tiger Computer Consulting
Apple OS X Integration Support
Progent's consultants offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email expertise, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad management, or migrating to iCloud services. For computer networks based exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is reliable, secure, fast and aligned with your organization's objectives.
MongoLock ransomware recovery Engineers
ransomware removal and recovery Consulting
Progent's experienced ransomware recovery experts can help you to rebuild an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Business Portal for Dynamics GP Specialist
Dynamics GP Software Development Network Consultants
Progent's seasoned solution designers and programmers can help your business to create customizations to Microsoft GP/Great Plains that support the special requirement of your organization while retaining the benefits of Windows integration and connectivity. Progent can also provide expertise with a range of development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
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