Enlarging your remote workforce can have a significant impact on network architecture, cybersecurity, and company culture. Progent has 20 years of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Montreal organization to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent can provide support services that go from on demand guidance for getting you over occasional IT roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist Montreal, Quebec organizations to with any facet of creating a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security monitoring, data protection solutions, and centralized management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for an at-home workforce can be particularly complicated if you must manage a combination of personal hardware such as PCs and notebooks, routers, and wireless appliances from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's background delivering remote support for both legacy as well as modern technologies in virtual office solutions allows you to make efficient use of your available infrastructure and provides you with ready access to expertise for making necessary updates. Support services offered by Progent to assist your company to implement a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to create a safe tunnel for authorized at-home workers to access IT assets situated at your company datacenter or in the cloud. Progent's consultants can assist your company to configure and manage VPN access between your teleworkers and your key IT resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your telecommuters to set up Cisco's AnyConnect client software for safe VPN connections for a broad selection of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to view and use a remote PC's desktop. This technology gives IT managers substantial control over the computing environment of telecommuters and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home computer networks to the Internet and typically support VPN connections, home wireless networks, and firewalls. Progent can provide expert remote consulting for deploying routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often supporting families and visitors, are frequently utilized by telecommuters to connect to their router for work. This can create performance and security problems. Progent can assist businesses to mitigate these problems by providing expertise that include Cisco Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point integration help.
  • Internet access solutions impact the speed and availability of connections between at-home workers and the company data center. Line-of-business processes may require backup Internet access in the event the normal connection breaks. Progent offers guidance for picking Internet service providers, choosing sensible bandwidth and data volume offerings, and setting up high-availability Internet access. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Montreal, Quebec company, phone 1-800-993-9400 or refer to Contact Progent.