Enlarging your telecommuter workforce may have a major effect on IT architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Ipanema organization to pick the right tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent offers services that go from on demand guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Ipanema, Rio de Janeiro organizations to with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

IP Voice Solutions for Teleworkers
Expanding the business phone environment to include telecommuters is vital to supporting an effective work-at-home solution. A broad range of cloud-based digital PBX products are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's current or legacy platforms for VoIP management. Progent can help organizations of all sizes to design or maintain a remote VoIP service that provides the flexibility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses tune their existing Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia apps deployed throughout the network. CUCM manages additional combined media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM support, refer to Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to support your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, see CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to work with these solutions and deliver as-needed integration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive telecommuter environment for your Ipanema, Rio de Janeiro company, call 1-800-993-9400 or go to Contact Progent.