Expanding your remote workforce may have a major effect on IT infrastructure, cybersecurity, and company processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Napa company to select the right technologies and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers services ranging from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can help Napa, California companies to with any aspect of building a high-performing remote work ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.
Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from major technology companies enable online discussions, video conferencing, chat sessions, and screen sharing for both local users and telecommuters. Many organizations utilize a mix of products to meet the needs of their various partners and clients. Progent can help you to manage your existing voice/video conferencing ecosystem and optimize the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's support services for Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as IP voice and video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and
help your business to tune your network infrastructure to run them.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Napa, California business, call 1-800-993-9400 or visit Contact Progent.