Enlarging your at-home workforce may have a significant impact on network infrastructure, security, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Napa organization to pick the appropriate technologies and follow leading practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide services that go from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can assist Napa, California organizations to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, data security, data protection solutions, and unified management.
Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from leading technology companies enable virtual meetings, video conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many organizations use multiple products to accommodate their various partners and clients. Progent's communications experts can help your organization to manage your current conferencing environment and optimize the engagement of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist you to configure and maintain Skype for Business clients to support your at-home workforce. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 concurrent users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include video conferencing, persistent chat, plus file sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and
assist your business to tune your network architecture to host them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Napa, California business, call 1-800-993-9400 or visit Contact Progent.