Exchange Online Configuration and Support ExpertsMicrosoft Exchange Online is one of Microsoft's cloud-hosted applications in the Microsoft 365 product line supported by Azure. Exchange Online offers the advantages of reduced spending for hardware infrastructure, easier management, on-demand scale, data protection, and other benefits inherent with public clouds vs. local IT facilities. Microsoft has engineered Exchange Online to work transparently with on-premises implementations of Exchange, enabling customers to build hybrid information systems. Hybrid networks combine on-premises servers and storage with cloud-based products and services to create a cohesive network.

Common motives for combining on-premises Exchange installations with Exchange Online include adherence to government or industry standards or internal restrictions that prohibit certain mailboxes from being moved off site, performance issues associated with virtualization or cloud latency, the need for greater administrative flexibility, the ability to support various home-grown or outdated systems, corporate culture, or recovery strategies. Also, hybrid deployments are often on the critical path for migrating smoothly from a local to an Exchange Online cloud-centric model.

If you want a transitional hybrid Exchange Online implementation to carry out a migration to Azure or you want to create a robust hybrid ecosystem, Progent's Microsoft-certified consultants are available assist you with any phase of planning, integrating, administering, and debugging your hybrid solution. Progent's Exchange experts can provide occasional assistance to guide you through stubborn integration issues and also offer end-to-end project management outsourcing or co-sourcing to make sure your hybrid Exchange Online initiative is performed on schedule and on budget.

Microsoft 365 Exchange Hybrid Configuration Consultants

Microsoft 365 Exchange Online hybrid configurations integrate on-premises and cloud networks

Progent's Exchange Server specialists have extensive experience teaming with the Microsoft 365 support staff to fix complicated technical problems and Progent can provide as-needed support to help you to maintain and refine your hybrid Exchange Online ecosystem as your needs evolve. Progent has two decades of experience delivering organizations of all sizes advanced consulting support online, and Progent also offers on-premises support in major metropolitan regions throughout the U.S. (See Progent's client testimonials.)

Hybrid Integration Services for Exchange Online
A hybrid implementation of Exchange Online and onsite Exchange supports a mix of local and cloud-hosted mailboxes and brings other key features such as:

  • Secure mail routing with a domain namespace and an Outlook Web address shared between on-premises and Microsoft 365 organizations
  • A shared global address list with complete recipient details
  • A shared availability calendar
  • Control of bi-directional mail travel across Microsoft 365 organizations
  • Easy transfer of mailboxes between on-premises Exchange and Microsoft 365 including Exchange ActiveSync profile redirection
  • Local Exchange Administration Center for centralized mailbox administration
  • Multi-mailbox search on on-premises and Exchange Online mailboxes
  • Microsoft 365 Exchange Online Archiving for on-premises and cloud-hosted mailboxes
  • Seamless integration with on-premises and/or cloud-based deployments of Skype for Business and SharePoint server
  • Support for Microsoft Edge Transport server to filter out spam and enforce mail flow transport policies
  • Single sign-on via Microsoft Entra Connect (formerly called Azure Active Directory Connect), password synchronization, or AD FS
  • AD Federation Services allows multi-factor authentication and complies with FIPS
Hybrid Microsoft 365 Exchange Integration Consultants

Hybrid Active Directory Federation Services offers multi-factor authentication and meets Federal Information Processing Standards

Microsoft 365 can be deployed under several hybrid architectures. Judicious planning with Progent's network design experts can save you considerable effort and expense, since re-architecting a poorly conceived deployment can be complex and distracting. Creating an efficient hybrid Microsoft 365 ecosystem can be intimidating. The degree of difficulty depends on the design of your current email system and the functionality you want to achieve. Major tasks include:

  • Decide on your essential goals for your hybrid Exchange Online deployment
  • Assess your existing network resources and modernize as needed
  • Design and validate your new network infrastructure
  • Create a deployment plan and select migration tools
  • Identify local vs. Microsoft 365 users
  • Select required Microsoft 365 services and purchase subscriptions
  • Add and verify the domain of the Microsoft 365 portal
  • Update DNS records
  • Utilize IdFix to resolve on-premises Active Directory errors reported by Microsoft Entra Connect and configure on-premises Active Directory and optionally Feration Services
  • Configure SSO and Directory Sync
  • Assign licenses and create Accounts/mailboxes in Microsoft 365
  • Move mailboxes to PSTs and move them from PSTs to Exchange Online mailboxes
  • Register smartphones and tablets
  • Move public folders
  • Activate and Test services
  • Optimize system performance
  • Update and test firewalls and proxy servers
  • Educate IT management staff and clients
Microsoft 365 Exchange Online Integration ConsultantsIn the process of implementing a hybrid Microsoft 365 Exchange Online deployment, critical decisions must made about local network architecture, mail flow, authentication, synchronization, compliance, latency, disaster recovery, mailbox retention policies, management, delegation, size restrictions, mobile device management, integration with additional onsite and cloud applications, and other issues that impact the design and implementation of your hybrid Microsoft 365 deployment. Typically your local Exchange environment will have to be updated.

Microsoft has developed a variety of tools to help you to automate many of the tasks needed to build a hybrid environment for Microsoft 365 Exchange Online. These tools include the Microsoft 365 Hybrid Configuration Wizard (HCW), Windows PowerShell, the Exchange admin center, the Microsoft 365 Deployment Readiness tool, and the IdFix Directory Synchronization utility. In practice, many phases of setting up a hybrid Exchange Online solution are subject to technical missteps. Progent's Microsoft-certified consultants have dealt extensively with problems related to designing and implementing hybrid Microsoft 365 Exchange Online deployments and can help you follow best practices to avoid common issues, resolve them efficiently, and shield your clients from service disruptions.

How Progent Can Help You to Integrate Exchange Online with Your On-premises Environment
Progent can help you in every aspect of moving to Microsoft Microsoft 365 Exchange Online and integrating your on-premises Exchange implementation with cloud-hosted Exchange. Progent can assist you to prioritize your operational objectives, evaluate the suitability of your existing infrastructure, plan the topology for a hybrid environment, create a deployment process, configure and test a pilot deployment, configure your hybrid system, centralize administrative tasks, tune performance, manage licenses, provide consulting for disaster recovery plans, assess regulatory compliance, and provide training for your IT staff and clients. Progent can provide cost-effective remote consulting and troubleshooting to assist you to resolve stubborn technical issues, or Progent can provide full=service project management outsourcing to help you finish your hybrid integration of Microsoft 365 on time and within budget.

In addition to Microsoft 365, Microsoft offers other software packages that are part of the Microsoft 365 product family. These include Microsoft Teams, Skype for Business Online, SharePoint Online, and Microsoft Project Online. These applications can be deployed in cloud-based or hybrid models. Progent's Microsoft-certified Microsoft 365 configuration experts can assist you to create hybrid solutions that combine Microsoft 365 products and on-premises infrastructure by providing services such as Windows Server consulting, Exchange expertise, Microsoft Teams integration consulting, Skype for Business maintenance and troubleshooting, SQL Server configuration and development, SharePoint planning and development, Microsoft 365 integration and user training, Microsoft Project consulting, and Dynamics GP maintenance.

To assist you to manage your hybrid deployment, Progent offers System Center 2016 consulting services, System Center Data Protection Manager (SCDPM) expertise, SCOM support, Configuration Manager support, Virtual Machine Manager hybrid cloud management consulting,

Common samples of remote and on-premises consulting services offered by Progent's experts to help organizations to integrate Exchange Online with on-premises Exchange deployments include:

  • Tidy up email before moving them into Exchange Online
  • Configure authentication with Microsoft 365 and local Domain Users
  • Configure Exchange Online and allocate purchased licenses
  • Rebuild profiles of Windows clients
  • Move Gmail accounts
  • Perform manual mailbox exports as required
  • Add email accounts to iOS and Google Android smartphones and tablets
  • Define and configure Microsoft 365 Exchange Online Archiving
  • Install on-premises or hybrid spam filter appliances from other vendors
  • Fix Exchange Online synchronization issues with Active Directory clients and AD Global Security Groups
  • Troubleshoot Outlook autodiscover problems
  • Resolve issues with MX and SPF records
  • Define, configure, verify, and rectify mail flow
  • Troubleshoot AD FS and AD Connect identity management problems
  • Utilize PowerShell for management, diagnostics, and email migration
  • Work together with Microsoft support technicians to isolate and repair problems at Microsoft's end (e.g., a misconfigured Connector)
  • Troubleshoot Microsoft 365 Message Encryption problems
  • Update on-premises Exchange Servers to current versions of Exchange and upgrade equipment
  • Educate HR on steps to disable email accounts for departed employees
Contact Progent for Hybrid Exchange Online Solutions
If you need assistance with any aspect of interfacing your on-premises Exchange system with Microsoft 365, call Progent at 800-993-9400 or visit Contact Progent.

Other Cloud Integration Services from Progent
The choices offered for public cloud products and services are increasing rapidly, making it difficult for IT managers to select the optimum cloud solution for their business. Progent has worked extensively helping companies of all sizes to plan, deploy, and manage hybrid networks that integrate multiple cloud services from leading public cloud providers. Progent's cloud integration experts can assist you to understand the comparative advantages and shortcomings of competing public cloud options and can show you how to build a cloud-centric or hybrid ecosystem that provides maximum competitive value.

Public cloud products and services supported by Progent's consultants include:

Azure Integration ConsultantsProgent's Microsoft Azure cloud planning and integration consultants can help you with every stage of Azure cloud integration including needs analysis, readiness evaluation, system architecture, pre-production testing, implementation, automated administration, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to set up and debug firewalls and VPN tunnels so that your clients can securely access to Azure services, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to set up a hybrid environment that transparently combines physical datacenters with Azure-based services.

Microsoft 365 Support ConsultantsProgent's Microsoft Office and Microsoft 365 consultants can assist businesses of any size to integrate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive productivity solution that provides fast ROI and promotes better business results. Progent can help your company to integrate Office or Microsoft 365 apps with one another and with other key Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues between various releases of Office desktop and can provide customized online Microsoft Office and Microsoft 365 training to individual users and teams.

Amazon AWS Integration ConsultantsProgent's Amazon AWS integration experts can provide cost-effective online consulting to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable high-performance storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN access and can help you deploy cloud-based or hybrid networking models that efficiently integrate Amazon AWS services. Progent offers as-needed expertise or Progent can deliver comprehensive project management outsourcing to help you move smoothly to the Amazon AWS cloud.

Amazon MWS Software Development ConsultingAmazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.

Google Cloud Platform Integration ConsultingProgent's Google Cloud Platform (GCP) planning and integration consultants offer affordable online and on-premises consulting to assist companies to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.



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