Cisco Network Consulting and Support
Network Management Solutions
From CCIE and CCNP Certified Professionals
Network management tools help organizations deploy infrastructure efficiently, access client information quickly, monitor system health, troubleshoot problems, defend against and respond to cyber attacks, and optimize performance. Network management systems can help detect inefficient or inappropriate uses of network services such as streaming multimedia or peer-to-peer file sharing that can waste bandwidth, reduce worker productivity or enable data leaks. A well crafted network management solution can also help organizations make smart capacity planning decisions by showing trends in resource demand for various times or activities.
Cisco offers a rich and expanding portfolio of network management solutions that support unified management for on-premises, cloud-based, or hybrid network models. With Cisco's newer generation of security, switching, and Wi-Fi infrastructure products, you can choose among Meraki, Cisco DNA Center, or CLI management platforms for network monitoring and management. For example, you can connect the latest Catalyst or Meraki switches and Catalyst or Meraki WiFi 6/6E hardware to the Meraki dashboard to manage vital layers of your corporate infrastructure from the cloud. Progent's Catalyst WiFi Access Point consultants, Meraki WiFi AP experts, Catalyst switches consultants, and Meraki switches experts can help you plan, deploy and optimize a modern solution for network infrastructure management.
Legacy Network Management Tools from Cisco and Others
A long history of network management tools from Cisco and other vendors underscores the importance and difficulty of supporting IT infrastructure. Progent's Cisco-certified network management engineers are experienced at assisting businesses design management strategies utilizing on Simple Network Management Protocol (SNMP), SYSLOG services, and Cisco IOS NetFlow to build effective tools for tracking network bandwidth usage and network latency, viewing important router and switch operational characteristics, and identifying traffic profiles, applications, and appliances that use network services.
Progent can help customers to deploy a rich selection of free and proprietary monitoring and management utilities to manage a Cisco network. Utilities familiar to Progent's engineers include MRTG, Cacti, Nagios, Cisco Adaptive Security Device Manager (ASDM), Cisco Network Assistant, CiscoWorks, Cisco Security Manager, OpenView, Concord E-Health, AlterPoint DeviceAuthority, Adventnet Netflow and Firewall Analyzer, Big Brother, and NetMRI.
Putting an effective network management system in operation beforehand is critical to prevent major disruptions that can follow Denial Of Service attacks and dangerous viruses. These assaults can leave the network unusable and without appropriate tools it can be difficult, if not practically impossible, to find the source of the problem.
Cisco offers a variety of effective utilities that should be the foundation for any network management strategy. Used in combination with the top outside vendor products, Cisco's network management software can enhance the business value of network infrastructures for companies of any size by dealing with important areas such as resource utilization, throughput, resilience, protection, repair, and scalability. Cisco's most popular network management tools include:
Cisco Adaptive Security Device Manager is a browser-based Java applet that permits you configure and monitor the management utilities built into network appliances. Adaptive Security Device Manager is loaded by the adaptive security appliance, and enables you to set up, monitor, and manage the device.
Monitor Manager is a management application designed to meet the needs of small and midsize businesses. Cisco Monitor Manager actively scans important appliance parameters on voice and data environments serving five to 250 users and equipped with as many as 250 VoIP phones. Cisco Monitor Manager provides:
- Real-time scanning of key appliance parameters on small and midsize business-class routers and switches, Cisco Communications Manager Express, Unity Express, security appliances, access points, and IP phones
- Compatibility with the Cisco Unified Communications 500 communications appliance for companies with up to 50 users
- Voice and data network discovery and topology
- Device and service level looks at Cisco Unified Communications implementation
- System wide inventory collection and documentation
- Advanced security and reliable operation
- Appliance performance monitoring
- IP Telephony monitoring
- Connection status and traffic tracking
- Immediate alerts and notices
- Documentation
- Configuration archive
Network Assistant is a PC-hosted management application designed for for LANs and WLANS for growing businesses with as many as 40 switches and routers. By using Smartports technology, Cisco Network Assistant streamlines configuration, installation, and ongoing administration and support of Cisco-based networks. The application offers a unified system view and allows IT administrators to employ its functions across switches, routers, and WAPs.
Security Manager is a highly functional but easy-to-use application for managing all facets of device set up and policies for PIX and ASA firewalls, virtual private networks (VPNs), and Intrusion Prevention Systems. Security Manager efficiently handles even small environments consisting of no more than than ten appliances, but also expands to manage enterprise systems with thousands of devices. Expansion is achieved via intelligent policy-based control procedures that can simplify administration. Key features of Security Manager include:
- Supports control of Cisco router platforms configured with an IOS security software image, ASA 5500 adaptive security appliances, PIX security appliances, Cisco IPS 4200 family inline security appliances, and Cisco Catalyst 6500 Series security modules
- Reacts more quickly to threats: specify and apply new security policies to thousands of devices in a few simple steps
- Intuitive graphical user interface offers exceptional ease-of-use
- A variety of views that provide versatile ways to control devices and security policies such as the option to administer the security environment visually on a system topology image
- Comprehensive video help for the new operator to accelerate learning time
- Centrally specify which policies are common and inherited by additional appliances to make sure company-wide policies are configured consistently, while offering optional versatility to customize policies at the individual appliance level
- Ability to create a common rule database for all Cisco platforms with smart evaluation of firewall policies to detect conflicts in the rule table
- Easily configure site-to-site, hub-spoke, full-mesh IPsec, or extranet Virtual Private Network interfaces with a few mouse clicks
- Compatibility with Cisco ACS for granular role based access management to devices and management services
- Integration with Cisco security MARS to compare events with related firewall rules to help with faster decision making and increased system up time
- Ability to assign specific tasks to every manager during the deployment of a policy, with structured change management and tracking; permits the security and systems operations team to work in sync as a single group with efficient coordination
ProSight WAN Watch, part of the ProSight suite of network management services, makes it easy and affordable for small and mid-size organizations to manage their network infrastructure including Cisco network appliances as well as servers, endpoinjts and peripherals. WAN Watch generates accurate network diagrams automatically and keeps them current as your network evolves. WAN Watch also discovers and stores configuration information for virtually all devices attached to your network, monitors performance, and alerts you when issues are detected. By automating tedious management tasks, WAN Watch can cut hours off common chores like mapping network topology, expanding your network, troubleshooting configuration problems, locating devices that require critical updates, or understanding band resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.
How Progent's Consultants Can Assist Your Business with Network Management Solutions
Progent's Cisco-certified network management engineers can help you to utilize Cisco's network management utilities in combination with a variety of powerful open source and proprietary applications to create a comprehensive management toolkit to keep your infrastructure functioning dependably, conserve expensive resources, secure your data, recover quickly from hardware failure or deliberates assaults, and enable you to scale or reassign network resources intelligently and affordably as your business evolves.
Progent can also assist you to use network management utilities to analyze and classify network data to implement traffic shaping, which permits you to configure Cisco routers to impose different throughput restrictions on certain types of activity according to the importance you specify. By storing and queuing data packets above your contracted volume, and by assigning preference to the most important applications, traffic shaping can keep service provider excess usage penalties from spiraling out of reach and/or avoid gaps in productivity caused by brute force enforcement of your network bandwidth restrictions during periods of heavy use.
Progent's CISA and ISSAP security consultants can assist you to develop a comprehensive security plan that incorporates your network management processes, and Progent's remote and on-premises network experts and Cisco CCIE and CNA qualified engineers can use the latest network management technology to isolate and remediate trouble rapidly to keep your network productive.
Contact Progent for Consulting Support for Cisco Network Management Solutions
To talk to Progent about consulting services for Cisco network management tools, call
To learn more about Progent's consulting assistance for Cisco solutions, select a subject:
- Overview of Progent's Cisco Network Support
- Fast and Affordable Remote Assistance from a Cisco CCIE Consultant
- Cisco Firepower NGFW Firewalls: Integration and Troubleshooting Services
- ASA 5500-X Firewalls with Cisco Firepower Services: Setup and Troubleshooting Expertise
- Cisco ASA 5500 Firewalls Consulting Expertise
- Cisco PIX 500 Firewall Management Assistance
- Cisco Routers Engineering Services
- Cisco Wireless Engineering Support
- Cisco Aironet Access Points Consulting Expertise
- Cisco Small Business 100, 300 and 500 Wireless Access Points System Design Help
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Wireless APs Planning, Configuration and Troubleshooting Consulting
- Cisco WiFi Controllers Support Services
- Cisco Meraki Wireless Access Points Engineering Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Troubleshooting
- Cisco Voice over IP Phones and IP Video Phones Consulting Services and Cisco Wireless VoIP Phone Integration
- Cisco Jabber Migration and Support Services
- Catalyst Switches Configuration and Maintenance Services
- Cisco Nexus Switches Configuration and Maintenance Services
- Meraki Switches Deployment Expertise
- Cisco VPN and Network Security Engineering Assistance
- SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Remote Workers
- Design and Support for Cisco-based Data Centers
- Infrastructure Design Services for ISPs
An index of content::
IT Consultants macOS and Windows integration
MacOS and Windows On-site Support
Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows systems into cohesive networks with full sharing and workgroup support. Allowing efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Apple service makes it possible to offer expert assistance to businesses that depend on these platforms to keep their strategic edge. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Support Support Desk Sharing
Largest Shared Network Support Help Desk Consultant Services
Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most issues.
Consultant Services Lync Server 2013 Instant Messaging
Engineers Lync Server 2013 Back End Server
Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications environment that permits a BYOD computing style with instant messaging (IM), presence, web conferencing with app sharing, as well as IP and PSTN calling across a broad range of stationary PCs and handheld devices. Progent's certified Lync 2013 experts and network integrators can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your present and long-term plans, deploy Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your management team and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.
wireless VoIP phone integration Online Technical Support
Wi-Fi VoIP phone integration Remote Support
Progent's Cisco Wi-Fi VoIP phone configuration experts can provide remote and on-premises support to help your organization build and manage a Cisco wireless IP phone solution by providing services that range from debugging the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Computer Consultants Microsoft 365 Portal
Microsoft 365 mail flow Consulting
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on time and on budget.
ISA Server Services
ISA 2004 Firewall Computer Engineer
Progent's Microsoft-certified ISA Server consultants have extensive experience creating Microsoft-based security designs for IT networks with many sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small business design and deploy an installation of ISA Server 2004 that supports your IT security requirements without limiting your network.
Exchange 2013 Upgrade Consult
Remote Support Exchange 2013 Project Planning
Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact vital facets of IT such as manageability, availability, compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Exchange Server 2013.
Penetration Testing Security Audit Services
Network Security Audit Cybersecurity Penetration Testing
Stealth intrusion testing is a key part of any comprehensive network security plan. Progent's security experts can run extensive intrusion tests without the knowledge of your organization's in-house network support staff. Stealth penetration testing shows whether existing security monitoring systems such as intrusion detection warnings and event log analysis are correctly set up and consistently monitored. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and ill-advised product defaults can be chained together by threat actors into the multi-vector attacks typical of modern strains of ransomware.
Microsoft Certified Expert Exchange 2013 EAC Online Support Services
Professionals Exchange 2013 Active Directory
Exchange 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a redesigned structure. These enhancements affect key areas including ease of administration, availability, compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Exchange 2013, design a cost-effective test and rollout strategy, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
Microsoft Windows 7 Migration Technical Consultant
Windows 7 Security Network Consulting
Progent's Microsoft certified consultants can assist your company to evaluate
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