Progent's Reseller Program for IT Service Firms lets you use Progent's information technology experts under your own brand as a transparent arm of your network services staff.
Progent's pricing model is to charge for phone support and on-site visits by the minute. Consequently, you pay exclusively for received support. Progent does not demand a more expensive rate for after-hours or emergency service, and within California or in regions where Progent offers in-person service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no startup fee and asks no retainer for support services delivered during regular working hours. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates big bills for quick solutions so you won't be tempted to permit minor problems to stay unaddressed.
Progent's seasoned ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's support services for software/firmware update management provide businesses of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and documenting updates to your servers, endpoint devices printers and scanners, infrastructure appliances such as routers and wireless access points, and IoT devices like alarms and robotics.
Progent can help you to plan and implement an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both onsite and Azure resources.
Progent's consultants offer budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can provide full-service project management support to help you design and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Progent's Check Point Software experts can help you select and configure Check Point Software Firewall software and appliances based on Check Point Software's technology to offer an economical and effective security defense for your IT network. Progent can also show you how to configure other Check Point products including Check Point ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and offer a single stop for on-going technical support, maintenance, education, and consulting services.
Progent has been providing SharePoint support since the first SharePoint product was released over 20 years ago, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; determine whether an on-premises, online or hybrid deployment is best suited for your company; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in individual jobs associated with your SharePoint 2013 migration.
Progent's Windows 11 consultants can provide a variety of services to support Windows 11 including cloud and hybrid integration, mobile management, at-home workforce connectivity, security and compliance, centralized deployment, and Help Desk services.
Progent applies no minimum fee and asks no monthly commitment for services delivered during normal business hours. Progent's one-minute granularity eliminates large invoices for fast repairs so you won't be tempted to permit minor problems to stay unaddressed.
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; planning high availability system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and fixing SCOM environments and offer companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix serious issues detected by System Center 2012 Operations Manager.
For enterprises with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and certified Cisco system consultants can provide a variety of network consulting services such as project management, SOX compliance, office moves, corporate security, network design, on-site or phone-based emergency support, and technical support for co-location hosting facilities. A Progent network consultant can show you how to plan a multi-office network that makes smart use of co-location facilities and Internet data centers. Progent's Microsoft Certified engineers can help major corporations plan, integrate and maintain massive rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.
Progent's certified database application consultants can provide small and midsize businesses remote DBA and programming services for leading RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and configuration, application architecture and coding, management support, synchronization solutions, capacity planning, performance tuning, migration, information security, backup/restore systems, troubleshooting, and webinar training.
Progent's CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, IP phones, and cameras. Progent offers the skills of veteran Wi-Fi professionals who can help your organization to assess the value of Ubiquiti's UniFi products for your environment and help you to plan, install, administer, and troubleshoot your UniFi solution.
System Center Configuration Manager automates software provisioning across multiple sites, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, enables safe end-user self service, and offers a common point of control for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, installing, using and repairing a SCCM solution for local, cloud, or hybrid environments.
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi throughput by reducing the impact of RF congestion, improving wireless uptime with fast auto-failover, and hardening security by identifying cyber threats and analyzing network traffic based on user class and locale. Progent can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online support services to help your organization to plan, develop, test, deploy, manage, and troubleshoot applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent offers as-needed support to organizations looking for a quick solution to a stubborn problem related to Office Excel and Progent can also provide full project management support for upgrading or creating line-of-business applications based on Office Excel. Progent's cost-effective webinar training for Office Excel can be customized to meet the special requirements of individual users or teams.
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you track your business more thoroughly, transforming uncooked information into valuable insights into your company and customers.
For over 20 years, Progent's consultants have provided budget-friendly IT design, integration, troubleshooting, cybersecurity, and development for information networks of all sizes.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, upgrade support, and one-on-one or group online training classes customized to meet your specific requirements. Progent's consultants also can show you how to build and maintain a secure, reliable network foundation to run your ERP, MRP and accounting solutions.