Expanding your telecommuter workforce can have a major impact on network architecture, cybersecurity, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Minneapolis organization to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from on demand expertise for getting you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Minneapolis, Minnesota companies to with any facet of building a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and streamlined management.

IP Voice Solutions for Remote Workers
Extending the company PBX system to include remote users is vital to maintaining an effective at-home workforce. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's current or legacy products for IP voice solutions. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that delivers the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help businesses tune their existing Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to support your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to work with these solutions and deliver online integration and debugging services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Minneapolis, Minnesota business, phone 1-800-993-9400 or visit Contact Progent.