Progent's support services for software/firmware update management provide organizations of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your servers, peripherals {like scanners, network appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, tuning wireless throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening data security by detecting threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller solutions.
Cisco's Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the configuration and management of Wi-Fi APs, optimizing wireless throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and hardening data security by detecting threats and filtering network traffic according to user class and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller technology.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration of almost all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating devices that require critical software patches, or resolving performance problems.
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any aspect of information system security. Progent can create efficient security systems that guard a small business from advanced threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing network resources spread across a mix of physical datacenters and various clouds.
Progent's short-term staff augmentation services allow you to meet the need for network professionals without incurring the expense and delays that come with vetting and hiring reliable technical workers and without adding to your permanent head count.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the configuration of third-party add-ons to Exchange Server 2007 that are best aligned to your business goals.
Progent's Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your IT system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financial management, inventory control, operations control, project management, procurement, sales and marketing, demand forecasting, and business analytics. Progent's Dynamics 365 Business Central experts can assist your organization to manage your older Dynamics NAV system or upgrade efficiently to a cloud-based, onsite, or hybrid deployment.
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are intended specifically for small organizations who require immediate availability of a Help Desk Call Center with professional phone support and effective escalation capability but who must operate within a limited network support budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Optional Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.
ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your company's specific needs and that allows you prove compliance with government and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent's consultants can also help your company to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware.
Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and onsite assessment and upgrade support for Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, data and identity security, automated deployment and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and users, and post-migration Call Center support services.
Progent's webinars provide small businesses the cost savings, ease, and versatility of virtual learning plus the effective training methods of experienced teachers who use advanced technology to emulate live, participatory learning environments. Progent offers webinar training for popular desktop applications including components of Microsoft Office suite such as Excel, Word, PowerPoint, and Outlook: Dynamics business accounting and analytics software including Microsoft Dynamics GP; plus other leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts under your own brand as a seamless arm of your IT consulting staff.
Microsoft Office System Computer Consultancy Group
Remote continuous network monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have progressed to the point that companies of any size can get a degree of protection that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost services designed to help your company to identify and fix a most network issues before they can impact your business.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, creating efficient migration methodologies, evaluating and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent clients who lack sufficient internal resources to configure effective test systems, the lab reduces capital outlay and technical risk and helps keep critical network projects on schedule.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and delivers important new features plus a revamped architecture. These improvements affect key IT areas such as ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing remote support and management services for Exchange 2013.
Progent's Solaris platform consulting services offer small and mid-size businesses and software developers help with administering and maintaining Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you an easy one-stop source to show you how to build and manage a protected and reliable mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Juniper-certified NetScreen engineer can assist your company to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper technologies, and repair infrastructure issues in Juniper-only or mixed-technology environments.
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also assist you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
Progent is among the most qualified network consulting companies for integrating email solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Microsoft Exchange 2000 under common situations including upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 support.
Progent's Microsoft-certified network engineers can help your organization to determine the value of Exchange 2010 for your business and can help you to design and carry out a smooth migration to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide quick payback by improving your workers' efficiency, lowering the cost of hardware and support, simplifying management, and consolidating your vital communications platforms.
Progent offers affordable online consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they have a chance to disrupt your business.
Progent's data protection experts can help your company to create, deploy and troubleshoot a backup solution based on MSP360 software. MSP360 enables file or image-based backup/recovery for virtual machines and physical computers, supports all popular public clouds, and allows businesses to build a data protection ecosystem with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from user miscues, computer glitches, malicious users, and malware attacks like ransomware.
Server proliferation puts pressure on IT budgets and management resources. Server consolidation through a virtual architecture promises lower TCO of hardware and faster ROI, more leveraged use of servers, streamlined operations, enhanced system uptime, and easier management. Typical uses for virtual machines are resource consolidation, low-cost platforms for line-of-business legacy software running on obsolete operating systems, and inexpensive quarantine of software development or evaluation systems from production systems.
Progent offers nationwide online technical support and troubleshooting services for businesses who run environments powered by variants of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft products. Remote network consulting offers optimum return for your information technology budget by preserving client efficiency and shortening the time billed for computer analysis and repair. Advanced online access utilities and experienced service specialists and consultants combine to enable Progent to handle most IT issues without wasting time and money by traveling to your location. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP certified security professionals to help you with the most difficult system problems.
Progent's consultants offer expertise in a variety of technologies related to mobile connectivity such as network architecture, Activesync, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft certified experts can save your company work and expense by applying their wireless experience to help you select and integrate wireless access technologies that make sense for your company. Progent can also tune your network architecture so that wireless PDAs perform more reliably.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Android, and other personal devices.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite consulting, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based components into a cohesive intranet solution.
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with planning, installing, managing and supporting sophisticated IT applications powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
E-Mail Guard is Progent's affordable anti-spam and virus defense managed service that offers small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other varieties of email-borne attacks on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-based anti-spam and virus protection services that defuse email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail systems, regardless of server platform, hardware technology, or geographic location.
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids network downtime, simplifies long-term support demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design services include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a team of IT consultants based in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help you to plan and implement a move to the Flexential data center by providing services like designing system configuration, specifying hardware components, system setup and validation, debugging, setting up remote management, and educating your IT support team.
Progent's certified cybersecurity experts can run NodeZero-based threat assessments to verify your security defense tools and policies are correctly configured and effective.
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps rapidly and affordably.
Progent is committed to information transfer from Progent's support experts to customers. By educating customers to deal with problems that are within their scope, Progent can focus on providing high-value skills where Progent faces little competition. Mid-size companies who work with trusted freelance service providers or who maintain in-house support staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, protected, and productive.
Progent's ProSight Email Guard uses the technology of top information security companies to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Fortinet next-generation firewalls are leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet firewall experts can help your business to deploy your Fortinet FortiGate security appliances to safeguard your digital resources at the network perimeter, within the data center, at branches, and at the cloud edge.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds.
The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that signifies mastery in network security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants undergo an extensive examination given by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier network security audit professional trained to assist businesses in the fields of IS audit services, IT administration, systems and architecture lifecycle, information technology support, protection of data assets, and disaster recovery preparedness.
Cisco offers a full array of routers that includes routers designed to provide the security, performance, and availability demanded by organizations from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and network availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS platform, such as Cisco's 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting options are based on mature virtualization techniques that allow small companies with mixed- platform IT systems to save significantly on the costs of capital investments, system support, and network management while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
Progent has two decades of experience assisting small and medium-size businesses to plan, deploy, optimize, administer, and troubleshoot IT networks that incorporate telecommuters.
Progent's IT outsourcing packages offer economical computer support for medium-size organizations. Whether it includes designing system infrastructure, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or creating an on-line business solution, outsourcing your network technical services can smooth out costs and eliminate uncertainties, permitting network support budgets to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available network architecture for your vital Windows-powered applications including Windows Server 2008, Exchange Server, and SQL Server 2008.
ProSight Active Security Monitoring utilizes cutting edge behavior-based analysis technology from SentinelOne to guard endpoint devices as well as physical and virtual servers against familiar as well as zero-day ransomware variants such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Cisco's security and remote connectivity technology for small to mid-size companies offer a full range of manageable protection products to help protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that align best with your corporate goals.
Progent can assist you to create, implement and manage a backup solution based on MSP360 Backup technology to protect your assets residing on any leading public cloud. Progent offers monitoring and management to prevent data loss resulting from user mistakes, computer error, malicious insiders, and external attacks such as ransomware.
Progent is one of the most qualified information technology support firms for creating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small companies derive all the advantages of Microsoft Exchange 2000 under typical situations including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
Progent's Microsoft-certified Windows Server 2022 consultants can assist your company to design and implement an efficient migration to Windows Server 2022 that features high availability and that is based on an on-premises system architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.