Expanding your at-home workforce can have a significant effect on network architecture, security/compliance, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Lawrence company to pick the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from on demand guidance for helping you over challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Lawrence, Massachusetts companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, cybersecurity, data protection solutions, and centralized management.
Help Desk Call Center Services for Telecommuters
A sudden, organization-wide transition to a teleworker workforce, which might be activated by a pandemic or as an element of a disaster recovery process, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Lawrence, Massachusetts company, phone