Remote Computer Troubleshooting
for Small and Mid-size Company IT Systems
The Technical Response Center's Customer Commitment
Additional Topics of Interest
ASA 5500 Firewall Support and Setup
Remote Support Services Firewall
Progent's Cisco certified network infrastructure experts can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Award Winning External Cybersecurity Inventory Consultancy
Information Risk Evaluation Consultant
Progent offers two low-cost service bundles intended to allow small businesses to get an independent network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to determine possible weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from an authorized computer within your company firewall to uncover the risk to internal assaults. The two security inventory packages are configured and executed from a secured remote site.
Windows 8.1 Consulting Services
Microsoft Windows 8.1 Specialists
Windows 8.1 is designed to run on computers from smartphones and slates to engineering workstations. An abundance of innovative capabilities, such as touch screen interface and signature tile GUI, provide a wide selection of benefits for organizations who know how to exploit them. Progent's Microsoft-certified experts can assist get your organization up to speed with Windows 8.1 and make sure you gain maximum business advantage from the product's various technical enhancements.
MCSE Expert Certified IT Consultant Windows 2022 Hyper-V
Expert Microsoft Certified Configuration Windows Server 2022 Windows Admin Center
Progent's certified Windows Server 2022 consultants can help your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Co-managed Help Desk Consulting Services
Integration Support Co-managed Call Center
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
24-7 Barracuda Backup Inline Deduplication Troubleshooting
Barracuda Backup Integration IT Consultants
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance built by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to help your business to design, configure, manage and troubleshoot a BDR system based on Barracuda Backup.
Cybersecurity Contractors Juniper SA700 SSL VPN
Consulting Services Juniper SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Security Consultant Juniper NetScreen 5200 Firewall
NetScreen Auditing
Progent's Juniper-authorized NetScreen consultants can help you to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology environments.
MCSE Expert Certified SharePoint 2019 Communication Sites Consulting Services
SharePoint 2019 Server Farm Design IT Services
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises consulting, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a cohesive information management system.
An index of content::
Professional ProSight Behavior-based Antivirus
ProSight Ransomware Defense Specialists
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools by SentinelOne to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to address the complete threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
At Home Employees Video Conferencing On-site Technical Support
Configuration Work at Home Teleconferencing
Progent can help small and medium-size businesses to implement and troubleshoot conferencing solutions to allow their telecommuters to communicate effectively with fellow workers and clients.
Remote Support Services SCSM 2016
System Center 2016 and Office 365 Integration IT Consultant
System Center 2016 delivers important improvements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new deployment of System Center 2016, expand or optimize your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center environment.
Tandberg T3 Telepresence Consult
Radvision XT5000 Specialists
Progent can provide the expertise of a veteran specialist with extensive hands-on experience configuring, maintaining, and enhancing video conferencing platforms from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal IT management group, your Internet Service Provider, and your telepresence technology vendor to assist your company increase the strategic value of your telepresence solution.
Microsoft Dynamics RMS Consultant
Microsoft Dynamics 365 Finance and Supply Chain Applications Consultants
In addition to providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training classes tailored to address your particular needs. Progent's consultants also can help you integrate and support a protected, reliable network foundation to support your ERP, MRP and accounting solutions.
SCCM 2012 Software Inventory Online Consulting
SCCM 2012 Asset Management Technology Consulting
Progent can assist your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from a legacy device and application management platform or help you to modify your current SCCM 2012 environment to support your changing IT needs. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including ADDS, SQL SSRS, and Internet Information Services (IIS).
Microsoft Dynamics AX Application Support
24-7 Microsoft Dynamics Business Central Support and Integration
In addition to providing the expertise of Microsoft Dynamics GP specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training tailored to address your specific needs. Progent's consultants also can show you how to build and support a secure, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
ProSight Remote Infrastructure Management Network Consultants
Automatic Network Infrastructure Diagrams Consultants
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept updated, captures and manages the configuration of almost all devices on your network, monitors performance, and sends notices when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating devices that need critical updates, or resolving performance problems.
SCOM 2012 Fabric Monitoring Specialists
Microsoft SCOM 2012 R2 Specialist
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and repairing SCOM environments and can provide companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
24/7/365 Hornetsecurity Altaro VM Backup and VMware Specialists
Consultants Hornetsecurity Altaro VM Backup Integration
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to help you to plan, deploy, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
Connecticut Consultancy Services
Microsoft Experts North Carolina Information Technology Outsourcing
Progent's National Support Center offers nationwide remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support professionals offer telephone help and remote direct computer access to isolate and repair technical problems quickly and affordably. The breadth of IT experience available from Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult problems to appropriate experts as needed.
Configuration Microsoft Dynamics GP
Dynamics GP 2013 Computer Consultant
Microsoft Dynamics GP can help you expand and control your business more efficiently by offering easy availability of strategic data and a fast return on investment. Microsoft Dynamics GP/Great Plains offers major business benefits including its ability to expand the presence of your company, handle your financials, automate financial processes, unify processes throughout your company, refine inventory control, enhance order accuracy, grow sales and shorten turnaround time, and maximize cash flow. Progent can show you how to set up and manage a robust, safe server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP consultants to make sure you derive the full benefits of your Microsoft Dynamics GP/Great Plains business management system.
Top Ranked VoIP Integration Services
After Hours VoIP Remote Technical Support
Progent's Cisco certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
24x7x365 Amazon MWS integration Programming Firms
Amazon MWS development Programming Firm
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.
Database Application Development Consultants
Database Consultant Services
Progent's Microsoft-certified relational database consultants can provide businesses of any size remote DBA and programming services for leading database products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include installation and configuration, application architecture and coding, management services, replication and synchronization solutions, storage management, performance tuning, migration, security and compliance, backup and recovery systems, problem solving, and training.
Network Engineer Duo Two-factor Authentication
Duo Multi-factor Authentication Information Technology Consulting
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Firepower Services Support and Integration
Cisco ASA Firepower Support Services
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include unified control of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
Coding Microsoft Azure VPN configuration
Azure Planning Technology Professional
Progent can help you to design and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and cloud assets.
Microsoft Exchange 2003 Upgrade Technical Support
Microsoft Exchange Network Consultants
Progent's Microsoft Premier professionals offer expert support for enterprise-wide implementations of Microsoft Exchange. Progent's experts can show you how to plan multi-location Exchange Server 2007 installations or updates and can provide local technicians to help large companies with deployments of Exchange Server in the or any region served by Progent's consultants.
Emergency Professionals Slackware Linux
Gentoo Linux IT Services
If you are producing Linux-based applications on a network that includes MS Windows-based processors, desktops, and office applications, Progent can provide comprehensive IT outsourcing that frees you to focus on your area of high-value know-how while avoiding the continual hassle of maintaining your business network. By using automated network monitoring and by delivering remote and in-person support as your business needs it, Progent represents an economical solution for supporting an information network that provides high reliability, protection, and performance. Progent's Linux developer support offerings feature full-service information technology outsourcing, virtual infrastructure, remote and on-site service and repair, 24x7 monitoring, and Helpdesk outsourcing.
Support and Help ProSight Reporting Network Infrastructure Monitoring
After Hours ProSight Reporting Remote Infrastructure Monitoring Configuration
ProSight Reporting is an expanding suite of real-time reporting plug-ins designed to work with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consultant Microsoft SQL
Microsoft T-SQL Developer Firm
Progent's Microsoft-certified SQL Server application developers and DBAs can provide online consulting to assist businesses of all sizes to build, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer support for any element of application development in environments that can include small office databases to N-tier VLDB applications and data warehousing.
Technical Support Services Cloud Backup Security
Computer Consulting BDR and Business Continuity Solutions
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and enables rapid recovery of vital data, applications and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.
Professional Remote Data Backup and Restore Services
Integration Support ProSight Data Protection Services ECHO BDR Solutions
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical data, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information.
SCCM Asset Inventory Consultant
SCCM Patch Management Outsourcing
System Center Configuration Manager automates software provisioning at scale, centralizes security and compliance settings control, inventories network assets, protects against company data leakage, provides network health monitoring, enables safe end-user self service, and offers a common control mechanism for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help your organization with any facet of designing, implementing, using and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Online Support Windows Server 2016 Workgroup clusters
Biggest Onsite Technical Support Windows 2016 Disaster Recovery
Progent's certified IT experts can provide Windows Server 2016 integration consulting to assist organizations of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Dynamics NAV Support and Setup
Applications Consulting Microsoft Dynamics SL
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to meet your unique company requirements. Progent's Microsoft support experts provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting support for secure, company-wide information sharing as well as integration with Customer Relationship Management products.
Microsoft T-SQL Integration
Microsoft SQL Server Technology Consulting
Progent's certified SQL Server developers and database administrators can provide online expertise to assist organizations of any size to build, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants can provide help with any facet of the application life cycle in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.
Microsoft Exchange 2000 Online Technical Support
Microsoft Exchange 2000 Upgrade Technology Consulting Services
Progent is among the most qualified IT consulting firms for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses receive the full benefits of Exchange 2000 under typical scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Remote Consulting SCVMM Planning
MCSE Expert Certified Support and Integration System Center 2012 R2 Virtual Machine Manager
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your business to migrate from a legacy version of SCVMM or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your existing SCVMM environment so you get maximum business value.
Consultants QTS/Herakles Internet Data Center
Consultant QTS Sacramento Internet Data Center
The QTS (formerly Herakles) Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation facility or if your company is considering migrating your main or offsite backup system to Herakles/QTS, Progent can provide a variety of affordable services such as colocation relocation, equipment installation and updates, infrastructure optimization, project management services, virtualization configuration, remote network monitoring, automated system administration, application development, business continuity solutions, security evaluation, and the support of Progent's Test Lab.
Microsoft Exchange 2007 Engineers
Microsoft Exchange Remote Technical Support
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include expertise with the integration of third-party enhancements of Exchange Server 2007 that are in keeping with your business needs.
Immediate Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Integration Support
Support Outsourcing wireless IP phones and Aironet APs
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
NinjaOne Automated Server Inventory Support Services
Remote ProSight NinjaOne Windows Server Management Help and Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by tracking the health of vital assets.
Slackware Linux Consultant Services
Suse Linux Technical Support Services
If your company is developing UNIX or Linux software on a network that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide full-service IT outsourcing that allows you to focus on your area of strategic know-how while avoiding the constant hassle of maintaining your company information system. Through the use of smart network monitoring and by delivering remote and in-person support when your business needs it, Progent represents an economical way for managing an IT system that features high availability, protection, and performance. Progent's UNIX/Linux developer support services include comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises support and repair, 24x7 monitoring, and Helpdesk support.
Meraki AP Management Outsourcing
Meraki WiFi 6 AP Migration Online Support
Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and support services to help you to plan, configure, manage, tune, and debug wireless deployments that utilize Cisco's Meraki access points. Progent's experts can also assist you to design and deploy hybrid networks that combine on-premises and cloud-hosted services and that provide seamless connectivity, enhanced protection, streamlined management, and dependable performance for all your wired and wireless devices.
Solaris Network Security Test
Sun Solaris Firewall Support
If your business has a Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your entire enterprise in a wide range of security areas such as security administration practices, security architecture and models, connection management products and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and ISSAP define the basic skills and worldwide standards of knowledge that information security professionals are required to possess. These certification give executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the experience and knowledge to offer world-class security management and consulting help.
ProSight ESP Behavior-based Antivirus Consultants
ProSight Virtual Machine Security Consult
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate action. Progent's consultants can also help you to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware.
Microsoft Experts SQL Server 2017 Analysis Services Integration
SQL Server 2017 and Windows Server 2012 R2 Support and Integration
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of upgrading to SQL Server 2017 and can assist you to design and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support ranging from as-needed design assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is carried out on time and within budget.
Windows, UNIX, Solaris Professional
UNIX, Windows Professionals
If your company runs a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISA and CISM-certified security specialists can help your whole organization in a broad range of security areas such as security administration practices, security design and strategies, access control products and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and CISSP define the basic competencies and international standards of knowledge that information security managers are required to possess. These certification give IT management the confidence that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and knowledge to deliver effective security support and consulting help.
Contract Development Project and SharePoint
Project and SharePoint Development
Progent's Microsoft consultants can provide in-depth support in implementing, operating and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad variety of cost-effective online support services based on industry best practices to assist businesses of any size to get all the advantages of this powerful platform. Support services offered by Progent include system planning, installation and upgrades, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Hornetsecurity Altaro VM Backup Deduplication Network Consultant
24/7 Hornetsecurity Altaro VM Backup Offsite Outsourcing
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to help you to design, install, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.
Google Cloud Docker Engineers
Google Cloud VPN Consult
Progent offers affordable online and on-premises support to help businesses of any size to migrate any part of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable the use of Google's cutting edge AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
VMware NSX Virtualized Networks Consult
Services VMware Site Recovery Manager Compliance
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to design, deploy, test and administer a DR system based on VMware Site Recovery Manager and VMware NSX.
Immediate Upgrade Consultant UNIX
Upgrade Help Solaris-Windows
Progent can assist you to design and implement an efficient transition from a Solaris-based IT environment to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity software, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can help you guard your information and minimize productivity disruption by designing an efficient migration strategy that preserves your current assets in Sun Solaris application and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing environment, migration strategy and validation, MS Exchange migration services, data and application transition, and server and mass storage transition and consolidation.
Engineer Offsite Workforce Data Protection
24 Hour Network Consultants Remote Workforce Data Protection
Progent can assist small and mid-size businesses to plan, install, test and manage backup/recovery solutions needed to support teleworkers.
Remote Working Remote Troubleshooting
On-site Support Call Desk for Remote Workforce
Progent has 20 years of background helping small and medium-size companies to plan, install, optimize, manage, and troubleshoot information networks that support at-home workers.
Cisco Remote Access Computer Network Support Companies
Cisco CCIE Remote PC Consulting
Progent can assist you to utilize Cisco's infrastructure products to create a robust foundation for your local, cloud-centric, or hybrid data center and streamline operations in vital areas such as compute and storage utilization, security and compliance, versatility, availability, and recoverability.
Tracking Service Costs Network Consultant
Services Documentation Online Help
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or local support firms who provide scant documentation or details of services performed, every service provided by Progent is accompanied by full documentation. Every Progent staff member has use of the service reports transmitted by each staff member to every client. The discipline of detailing and archiving support records allows more efficient service and avoids a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who won't let go of vital service information.
SCCM 2007 Software Inventory Integration Services
Top SCCM 2007 Software Inventory Technical Support
Progent's Microsoft-certified consultants can assist you to support Microsoft System Center 2007 Configuration Manager to streamline administration, improve compliance, and increase worker output by making sure that operating systems and applications stay up to date, managing product licenses, and monitoring usage profiles so you can make informed buying choices. Once you are ready to update your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.
Aironet On-site Technical Support
24/7 On-site Support 802.11 6/6E Access Point
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, administer, and debug Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Consultant Exchange 2013 Compliance
Exchange 2013 Management On-site Support
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important new features as well as a redesigned structure. These improvements favorably impact vital IT areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and educate your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.
SCVMM 2012 XenServer Technical Consultant
Top Quality System Center 2012 R2 Virtual Machine Manager Computer Engineer
Progent can help organizations of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your business to move from a legacy version of SCVMM or from another management system, and Progent can show you how you to enhance and repair your existing SCVMM 2012 ecosystem to make sure you realize maximum business value.
Catalyst Switch Remote Troubleshooting
CCDP Certified Catalyst 6800 Switch Network Consulting
Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, update, optimize and debug Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate efficiently from legacy switches to modern devices.
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