Microsoft-certified Consulting Services
Microsoft Exchange Server 2007 Help:
Planning, Outsourcing, Troubleshooting
Additional Topics of Interest
System Support Microsoft Office
Network Installations Microsoft Office 2000
Progent's IT outsourcing packages provide economical computer consulting for small businesses. Whether it involves designing network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or creating an on-line business application, outsourcing your network technical services can contain expenses and eliminate risks, allowing network service expenses to grow in a more linear and manageable manner than is feasible by building up a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust network foundation for your vital applications powered by Windows.
Microsoft Exchange 2007 Consultancy
Exchange 2007 Edge Server Online Help
Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
Consultants Server Monitoring
Network Consulting Remote Server Monitoring
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the state of critical devices.
Server Monitoring Configuration
Monitoring and Reporting Remote Support Services
Remote continuous monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can get a level of network stability that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost services designed to assist your company to detect and resolve a most IT network problems before they get big enough to impact productivity.
IT Services for Network Service Providers Professionals
IT Services for Service Firms IT Services
Progent's Support Program for IT Service Organizations lets you use Progent's information technology experts under your own brand as a seamless extension of your IT consulting team.
Unified Communications Manager IM and Presence Service On-site Support
Cisco Certified Expert CUBE Online Help
Cisco Cisco Unified Communications Manager (Unified CM), formerly named CallManager, functions as the foundation of Cisco's collaboration solution. Unified CM and Cisco Unified CM Express provide an advanced IP-PBX by integrating tightly with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's Cisco-certified network consultants offer efficient and budget-friendly online and on-premises support to help businesses of all sizes to build and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that add maximum productivity. Progent can help with any aspect of CUCM support and debugging in areas such as integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for survivability, capacity planning, and integration with Exchange Server.
Microsoft Certified Partner On Site service
24-7 Certified Microsoft Partner Designer
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client satisfaction and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company more complete solutions for your information system.
CCIE Expert Certified Outsourcing Virtual Helpdesk
Technical Consultant Extended Support Desk
Progent's Shared Help Desk service makes it possible for your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Engineer PIX
24/7 Support and Integration PIX Firewall
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should move up to more current firewall products available from Cisco. Progent's Cisco technology specialists can help you plan and implement a smooth migration to Cisco ASA 5500-X firewalls following leading practices.
IT Outsourcing and Co-sourcing White Papers
White Papers IT Outsourcing Advantages
Progent's IT outsourcing services offer economical network consulting for mid-size corporations. Whether it involves planning network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your network technical services can smooth out expenses and eliminate uncertainties, allowing network service expenses to increase in a more linear and controlled manner than is feasible by amassing a bulky, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a secure and highly available system architecture for your critical Windows-powered business software such as Windows 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Microsoft Certified Expert Exchange 2019 Migration Online Support Services
24-7 Microsoft Certified Expert Exchange 2019 Hybrid Deployment Troubleshooting
Progent can help you in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
An index of content::
Forefront TMG Online Consulting
Computer Consultants Forefront Threat Management Gateway 2010
Forefront Threat Management Gateway builds on the proven security technologies of Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a single-server solution for a variety of security features including an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting capabilities, permits customized reports generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower costs and enhance availability. Progent's Microsoft engineers can help your company to plan and execute test and production implementations; integrate Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Hornetsecurity Altaro VM Backup Deduplication Setup and Support
24-7 Hornetsecurity Altaro VM Backup Replication Support Services
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also enables cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to assist you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology.
Internet Access Services
Comcast Business Class Cable Internet Engineer
Progent can provide the affordable services of remote Internet connectivity experts to assist your organization to evaluate or update your Internet services so your Internet connectivity solution matches your business needs. Services provided by Progent's engineers include assessment of your current bandwidth use, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a new carrier and/or service arrangement. Network provisioning can include optimizing current routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Google Cloud Identity Consulting Services
24-Hour Google GCP Cloud solutions Consulting
Progent offers cost-effective remote and onsite consulting to assist organizations to migrate any portion of their core network resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Security Management Consultant Services
Best Certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and international standards of skill that IT security professionals are expected to learn. CISM gives business management the confidence that consultants who have earned their CISM certification possess the experience and knowledge to deliver efficient security management and support consulting.
Automated Server Monitoring Online Technical Support
ProSight Remote Server Monitoring On-site Technical Support
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the health of critical devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so all potential problems can be resolved before they can impact your business.
Microsoft Windows Server 2022 IT Consultant
24-Hour Windows Server 2012 Engineer
The sophistication and integration requirements of Microsoft Windows Servers calls for a network consulting firm with practical expertise and in-depth familiarity with designing and integrating seamless, end-to-end network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic goals. Progent's IT support can help you with planning, installing, administering, and supporting Windows Server solutions that increase the business value of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Microsoft Exchange Server 2016 Upgrade Planning Specialist
Microsoft Exchange 2016 Migration Planning Consultant Services
Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Mandrake Linux Engineers
Colbolt Linux Remote Support
Progent's Linux support experts provide small businesses and software developers support for managing and supporting Linux systems that run with Microsoft-based networks. Progent can give your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise offers you an easy single source to show you how to build and manage a protected and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
24-Hour ransomware removal and recovery Consultant Services
Phobos ransomware recovery Engineer
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the spread of an active ransomware attack. Call 800-462-8800
Solaris Security Audit Services
Solaris Consulting Services
If your business has a Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-premier consultants can assist your whole enterprise in a wide array of security topics including security management practices, security design and strategies, connection control systems and techniques, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and business continuity planning. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of knowledge that network security professionals are expected to master. These accreditations provide IT management the assurance that consultants who have earned their CISM or ISSAP qualification have the experience and theory to offer effective security support and consulting help.
Exchange 2003 Upgrade Online Troubleshooting
Open Now Microsoft Exchange Upgrade Computer Consultant
Progent's expert support team can show you how to define and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity disruption, reduces ongoing service demands, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
Top Offsite Employees Data Protection Computer Engineer
24-Hour Offsite Workforce Data Protection IT Services
Progent can help small and medium-size organization to plan, configure, test and troubleshoot backup/restore systems required for a remote workforce.
Technology Consulting Hybrid Microsoft 365 and Exchange
Microsoft Certified Expert Computer Engineer Microsoft 365 Exchange migration
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated email components to lower capital costs and management hassle. You can use Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to help your organizations to assess the potential advantages of Exchange Online, design a solution that aligns with your functional requirements and IT budget, carry out a non-disruptive migration from your current Exchange system to one that includes Exchange Online, train your management staff and users, and deliver as-needed consulting and technical support.
24-Hour VMware Cross vCenter NSX Technology Professional
24x7 Specialist VMware Private Cloud
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, configure, manage and repair VMware vSphere-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and application mobility.
Word Network Engineer
Accounting System Contract Programming
Progent's application experts offer advanced support, software development, integration assistance, and online training for popular applications covering vital areas including ERP, financials, business reporting, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background providing advanced consulting services remotely, Progent can assist clients throughout the United States to save the lost productivity and expense related to travel and on-premises activity without compromising the high quality of consulting support.
Specialists Email Outbound Content Filtering
Consult Email Encryption Key Management
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
24/7 Wireless Security Consultant Services
Security Audit Engineer
Progent's accredited cybersecurity experts can conduct security audits of company-wide security to validate your organization's cybersecurity profile adherence to important international cybersecurity standards. Progent offers ongoing managed services for security monitoring, on-demand network-wide security audits, and targeted security evaluations for specific areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's qualified security experts can also conduct comprehensive information security audits to validate your company's compliance with important international security standards including FISMA, PCI, and ISO.
Online Consulting Microsoft Server Virtualization
Top Rated Expert Microsoft Certified Consulting Services Virtual Server 2005
Microsoft Virtual Server 2005, run on the Windows Server platform and powered by software first developed by Connectix, delivers the power needed to carry out hardware reduction, software upgrade, and server isolation projects via virtualization techniques in an enterprise-class computing environment with high expandability, manageability, and availability. Microsoft has targeted Virtual Server at businesses who want to enhance ROI in application development and piloting, migration from outdated mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can help your business to evaluate and integrate MS Virtual Server 2005.
IT Services Exchange 2016 Migration Planning
Exchange Server 2016 Migration Consulting Services
Progent can help you in any and all phases of your upgrade to Exchange 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Desktop Technology Technical Consultants
Microsoft and Apple Mac Desktop Network Admin Companies
Progent can deliver a variety of affordable online and onsite support services to help you to install, administer, and debug workstations and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Programming .NET C#
Programming Firm DotNET Web Application
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or update .NET applications quickly and affordably.
Monitoring and Reporting Online Support
MCSE Expert Certified Operations Manager Onsite Technical Support
Even if your business has a minimal network support staff and a limited IT budget, your information system can still have the same high reliability and responsiveness that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT consultants, the latest system management software for proactive monitoring and alerts, and economical support packages such as a help desk service to keep your vital network applications and servers up and running.
Top CISM Security Management Engineer
CISM Certified Security Management Engineers
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the basic capabilities and international standards of performance that information security professionals are required to learn. It gives business management the assurance that those who have earned their CISM credential have the background and knowledge to deliver efficient security administration and support services.
Engineers Dynamics GP 2015 R2 Migration
Integration Companies Dynamics GP 2015 SmartList Designer
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, works with the most popular handheld devices, allows one-time login with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the business value of your investment in this powerful product.
24x7 Citrix VHD desktops Technical Consultant
Citrix XenDesktop VDI Technical Support
For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop solution that maximizes the strategic value of your IT system; configure XenDesktop software with your servers, end-user devices, and printers; migrate your older desktop virtualization software to the latest versions of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your IT staff to adhere to best practices to manage your XenDesktop solution efficiently.
Award Winning WSUS Consulting Services
Microsoft Software Update Services Online Technical Support
Microsoft Windows Server Update Services enables network managers to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support personnel can fully and effortlessly manage the distribution of patches that are released through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, defining the Group Policy parameters, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Consulting Support for Network Service Firms IT Consultants
Consulting for IT Service Firms IT Consultant
Progent's Reseller Program for IT Service Organizations lets you use Progent's information technology experts while retaining your own brand as a transparent arm of your IT consulting staff.
Microsoft Virtual PC for Mac Support and Integration
Microsoft Virtual PC for Mac IT Services
For companies with a mix of Apple Mac and Windows desktops, there are two popular solutions for using Windows-dependent software on macOS or OS X: remote access to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows applications and access network resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac system so you are able to use Windows software directly. Progent's macOS and Mac OS X technology consultants can help your organization to manage these products for running Windows applications on your Macs and can in addition help your organization to evaluate and configure third-party products for Microsoft Windows PC simulation.
Mission Critical IT Applications On-site Support
Virtual Server Consultants
With virtual server technology, companies can run multiple virtual machines on a single actual server. Virtualization technology allows IT organizations to enjoy all the advantages of server segmentation, while avoiding the expense associated with buying additional server equipment. Virtual servers are the critical technology for building private clouds, which provide major advantages including reducing the costs of capital equipment, datacenter facilities, and management while enhancing data security, system availability, and recoverability. Other key server management technologies are server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's certified server management consultants can assist you with all areas of server virtualization and administration to allow your company to cut expenses and save time.
CISM Certified Cybersecurity Management Consultant
CISM Security Management Consultancy
Progent offers the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the core competencies and worldwide standards of skill that IT security professionals are required to master. CISM provides executive management the confidence that consultants who have qualified for their CISM credential have the background and knowledge to deliver efficient security management and consulting services.
Microsoft Project Server Software Consultant
Microsoft SQL Server 2016 Small Business Network Consultants
Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support professionals can help you plan, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Engineer Citrix Xen Hypervisor
Consultancy Citrix Virtualization
Progent's Citrix-certified consultants can help your company to evaluate the strategic advantages of XenServer as well as other Citrix platforms, and can assist you to plan, test, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your current XenServer deployment and help you to enhance resource utilization, performance, security and compliance, availability, and recoverability.
VMware VCDX certified Consultant
Specialists VMware Site Recovery Manager
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a consistent process for recovering services rapidly after an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help you to plan, configure, test and manage a disaster recovery system based on VMware SRM.
Offsite Workers Professionals
Support Services Work from Home Solutions
Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, tune, administer, and troubleshoot computer networks that incorporate teleworkers.
Network Security Audit SonicWall TZ400 Firewall
Security Consultants SonicWall Capture ATP
Progent's SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build security into your business operations.
SentinelOne Endpoint Virus Immunization Services
SentinelOne Endpoint Security Services
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Consultant Extended Call Center
Consulting Call Center Sharing
Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Flexential Tampa Colocation Center Consulting Services
Flexential Tampa Internet Data Center Consultancy
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting. Progent maintains a group of IT consultants located in the Tampa area, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recover planning experts. Progent can also help your business to design and carry out a migration to the Flexential data center with services such as designing solution configuration, recommending hardware components, system configuration and validation, troubleshooting, streamling online management, and educating your network support team.
64-bit Computing Consulting
Microsoft Certified Expert 64-bit Server Remote Technical Support
Progent's Microsoft-expert consultants can assist you to enhance your application servers or workstations from 32 to 64 bits. Progent can help you to calculate the risks and benefits of upgrading to 64-bit processing, design an efficient migration process that reduces operational disruptions, and deliver inexpensive, professional remote help to aid your company to configure 64-bit software and applications on your current computers.
Virtual Help Desk Technology Consulting Services
Shared Network Support Help Desk Remote Troubleshooting
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's roster of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Consulting Hourly Rate Computer Support
Consulting Hourly Rate Outsourced IT Management Services
Progent's pricing model is to charge for online service and on-premises help by the minute. Consequently, you are charged just for received support. Progent does not demand a higher rate for after-hours or priority support, and within California or in regions where Progent provides on-site support, Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent applies no service activation fee and requires no monthly commitment for support services delivered during regular business hours. Many service organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates large invoices for quick fixes so you won't be forced to allow minor problems to fester.
Windows Server Essentials and Microsoft 365 Consult
Windows Server Essentials Hyper-V Consulting
Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting services for Windows Server Essentials. Progent offers comprehensive project management so you can design and carry out an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
SMS Migration Support and Integration
Microsoft SMS Server Consulting Services
Progent's Microsoft certified experts offer small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important software rapidly and automatically to specified users, reduce software expense and stay compliant by determining patterns of usage, improve Windows protection by increasing your awareness of weak points and by installing critical updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the administrative capabilities built into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and resource tracking management including program and appliance inventory.
High-Availability Branch office Connections IT Services
Redundant Branch office Connectivity Consulting Services
Progent's high availability interoffice connectivity and fault tolerant system connection engineers can help small organizations create non-stop Interoffice connectivity through fully redundant system architectures featuring automatic failover. Progent's CCIE engineers can design and deploy high-availability Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide economical non-stop interoffice networking.
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