Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting email systems for companies in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment features security, high availability, easy connectivity for remote and mobile users, time-saving management utilities, and seamless integration with telephony. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2000. Progent can also assist small or mid-size companies to migrate to MS Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent's private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restore. Smaller organizations can take advantage of Progent's private cloud to eliminate major capital costs for the purchase, maintenance, and operation of network hardware and facilities while benefiting the highest levels of system availability and security.
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, IP phones, and security cameras. Progent offers the expertise of seasoned Wi-Fi consultants who can help you to determine the benefits of Ubiquiti's UniFi technology for your environment and help you to plan, install, manage, and maintain your UniFi solution.
Progent's Cisco certified Wi-Fi experts can provide affordable online and on-premises help for both end-of-life and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can help your business to plan and maintain wireless environments that include indoor and outdoor/ruggedized Aironet access points.
Progent's certified security experts can run NodeZero-powered penetration tests to make sure your security monitoring and protection tools and policies are properly set up and effective.
Progent's team of Microsoft and Cisco Premier experts average longer than ten years of hands-on professional experience, at the front lines of IT service, performing a broad range of technical projects for an extensive mix of businesses. Every Progent support professional shares a proven set of personal best practices that are incorporated into shared leading practices training that Progent teaches its consulting personnel. This ensures that you get not only world-class technical capability, but also a consultant with proven approaches for using computer knowledge to repair real-world IT problems rapidly.
Progent imposes no service activation fee and asks no monthly commitment for services delivered during normal business hours. Progent's one-minute granularity avoids large bills for fast solutions so you will not be forced to permit less critical problems to fester.
Progent's non-stop inter-site connectivity and fault tolerant network connection professionals can help small organizations achieve non-stop Interoffice connectivity through redundant system architectures featuring transparent failover. Progent's CCIE engineers can plan and implement ultra-reliable Inter-office networks based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers affordable 24x7 interoffice connectivity.
Progent's UNIX family consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient one-stop source to help you build and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is successfully completed on time and within budget.
Progent can help small and medium-size organizations to implement and debug conferencing solutions to allow their telecommuters to interact efficiently with fellow workers and clients.
Key features of Microsoft Dynamics GP software include a modular design that allows you to license only the components you need, a standards-based architecture based on Microsoft technologies to protect your investment and offer a highly interconnected environment, advanced reporting capabilities that permit you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to enable access to corporate data, the capability to process information from virtually any db software or workstation software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to develop specialized programs. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains consultants to show you how to convert the advanced features of Dynamics GP business accounting software into a productive business solution.
Even if your business has a small network services group and a modest IT budget, your information system can still feature the same high reliability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT professionals, the latest system management software for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your mission-critical business applications and servers operating.
Cisco offers a full product line of routers including routers designed to provide the protection, performance, and availability demanded by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
If you want to update your production web site, build internal webs for purposes such as HR or employee education, design a high-impact web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can supply talented and experienced web developers. Progent's consultants can also show you how to build and manage a secure, robust server and communications infrastructure, including remote and wireless access, to support your web tools.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Dynamics GP/Great Plains 2010 accounting software is a full-featured business management and analytics platform that integrates information and processes throughout your company, interfaces seamlessly with other solutions, and brings together workers, clients and suppliers regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a reliable, secure server and network environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP 2010.
Besides offering the expertise of Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, upgrade support, and one-on-one or group online training classes tailored to address your specific needs. Progent's experts also can help you integrate and maintain a protected, robust server and communications foundation to support your ERP, MRP and accounting applications.
VMware's NSX virtual network technology enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire logical network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, deploy, test and manage a disaster recovery solution based on VMware SRM and VMware NSX.
Microsoft SQL Server 2014 incorporates major improvements in key areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises services that include system design, deployment, administration, remediation, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Stealth intrusion checking is a key component of any overall IT system security strategy. Progent's security professionals can perform thorough penetration tests without the awareness of your organization's internal IT resources. Unannounced penetration testing shows whether existing security monitoring systems such as intrusion incident warnings and event log monitoring are correctly set up and consistently observed. Progent can implement ongoing automatic penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be combined by hackers into the multi-front attacks common to modern versions of ransomware.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by checking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT staff and your assigned Progent consultant so that all potential problems can be resolved before they have a chance to disrupt productivity.
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor line or show you how to migrate to current firewall technology. Progent can also help you create and implement a complete security strategy that can include firewall/VPN devices and utilities, outsourced security and network defense services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for continuing technical support, maintenance, education, and security expertise.
After Hours Remote Employees Security Remote Technical Support
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's pricing model is to bill for phone support and on-site help by the minute. As a result, you are invoiced just for delivered support. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent provides on-site support, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. Also, Progent imposes no minimum fee and asks no retainer for services delivered during normal business hours. Many service firms demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with big invoices for quick repairs so you won't be tempted to permit minor problems to fester.
Progent can provide advanced remote support services to help organizations connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid network models that combine on-premises IT assets as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.