Santa Cruz, California Microsoft Certified Exchange Support Team
MS Exchange and Exchange Online Implementation Design Support, Migration Assistance, and Expert Troubleshooting
Progent's Microsoft-certified consultants have more than 20 years of experience helping businesses to plan, configure, and troubleshoot email solutions built around Microsoft Exchange. For companies in Santa Cruz California, Progent offers a range of affordable Microsoft Exchange Server consulting and maintenance services to make sure that your company's Exchange system delivers:
- Data security
- Inbound and outbound malware defense and message content management
- Dependability
- Easy access for off-site and mobile workers
- Streamlined administration tools
- Universal mail boxes with voice messaging, IM, Presence, and conferencing capability
- Non-intrusive and high-speed backup and recovery
- Tight integration of both local and cloud networks
Progent's Exchange Server consulting and troubleshooting specialists can help your organization to prepare for and execute efficient migrations from older email environments to an up-to-date Exchange release. Progent's Microsoft Teams experts can help you to configure Exchange with Microsoft Teams in a hybrid network architecture that ensures that Group memberships stay synchronized. Progent's Power BI integration experts can show you how to utilize information from Exchange files to build visualizations to populate collaborative Power BI business analytics reports and dashboards. Progent can also help you to expand your Exchange-powered email solution with the latest smartphones and tablets by offering BYOD integration support services such as Apple iPhone integration and Google Android phone integration.
Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have certain Exchange mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and within budget. For details about Progent's consulting expertise for hybrid Microsoft 365 and on-premises Exchange environments, go to Microsoft 365 integration with on-premises Exchange.
In addition, Progent can offer automated network monitoring to make sure your company's Microsoft Exchange system stays working efficiently, and Help Desk Call Center Services for rapidly resolving email issues affecting individual users.
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 United States |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 United States |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 United States |
(831) 600-4300 | Santa Cruz Network Support Services |
MS Exchange Server 2019 Integration Services
Progent can help you in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; setting up DAG groups with MCDB caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients. For details, see Progent's MS Exchange Server 2019 integration services.
Exchange 2016 Consulting
MS Exchange 2016's streamlined architecture allows simplified deployment and expansion, more efficient use of hardware resources, and reduced administration expense. Microsoft Exchange 2016 offers closer integration with Microsoft 365 applications, support for Windows Server 2016, faster I/O performance, enhanced data loss protection, and better recovery, more extensive support for Apple iOS and Android smart phones and tablets, full browser-based administration, and a more complete Outlook web client. Find out more details about Progent's Exchange 2016 Server consultants.
Microsoft Exchange Server 2013 Consulting Services
Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These enhancements affect vital facets of IT like ease of administration, high availability (HA), security, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and management for Exchange Server 2013. Find out more details about Progent's MS Exchange 2013 support.
Microsoft Exchange Server 2010 Consulting Support
Microsoft Exchange Server 2010 introduced game-changing solutions for high-availability, secure, integrated communications. In comparison to Microsoft Exchange Server 2007 or Exchange Server 2003, Exchange 2010 Server is less expensive to install and maintain, simpler to administer and scale, richer in features, faster, less vulnerable to single-point failure, more extensive in its support for mobile users, and better able to guard business information and defend against hacker attacks. Learn more details about Progent's Exchange 2010 Server support.
Microsoft Exchange 2007 Help
MS Exchange Server 2007 is engineered to meet the challenges of protection, anywhere access, high performance, and reliability. Microsoft Exchange Server 2007 provides designed-in fault tolerance that delivers enterprise-class availability to keep your email environment up and running, defend against spam and viruses, and help your company to comply with government and industry standards. Learn more details concerning Progent's MS Exchange 2007 Server support.
Exchange Server 2003 Support
Microsoft Exchange 2003 delivers a dependable, scalable, and easy-to-manage platform with round-the-clock messaging and collaboration as well as reasonable licensing cost. Microsoft Exchange Server 2003 remains in wide use due to the fact that it enables a broad selection of collaborative activities, including scheduling utilities, discussion groups, and team folders, and in addition provides access to data across geographic, organizational, and protocol borders with features such as Instant Messaging, real-time communication, and video conferencing. Despite the fact that Microsoft has ended support for this older platform, Exchange 2003 remains one of the most popular editions of Microsoft's Exchange family. Progent's engineers can assist your company to maintain your existing Exchange Server 2003 solution or upgrade to the latest version of Microsoft Exchange. Learn additional details concerning Progent's MS Exchange Server 2003 consulting.
Exchange Server 2000 Consulting
In contrast to MS Exchange 5.5, which uses its built-in directory, MS Exchange 2000 uses MS Active Directory, offering a greatly simplified administration and protection model. Microsoft has ended support for this venerable platform and it is time to upgrade. Progent's veteran email experts have decades of background working with Exchange Server 2000 and can help your company to migrate efficiently to a more advanced incarnation of this popular messaging technology. Read more details concerning Progent's MS Exchange Server 2000 consulting services.
Exchange 2016 Server Migration Support
Progent can assist you with all stages of your MS Exchange 2016 Server migration including coexistence, testing, moving mailboxes, decommissioning and training. Progent's consultants can help you to assess the strategic benefits of adopting Exchange 2016, design and carry out a smooth migration, and deliver on-going troubleshooting. Progent can help your business to create an Exchange 2016 Server ecosystem that utilizes on-premises and/or cloud-based datacenters. Find out more about how Progent's Exchange 2016 migration support services can help you to upgrade cost-effectively from your legacy Exchange solution to Exchange Server 2016.
MS Exchange 2013 Server Upgrade Consulting
MS Exchange Server 2013 includes significant improvements to MS Exchange Server 2010 and introduces new features plus a simpler design. Progent can help you to migrate to Exchange 2013 Server utilizing as much as feasible of your existing resources. Progent can also help your business to configure MS Exchange 2013 Server with Lync 2013, SharePoint, and Office or Microsoft 365 for enhanced collaboration support and enterprise search features. Find out how Progent's MS Exchange 2013 Server upgrade support services can ensure that you upgrade smoothly to Microsoft Exchange 2013 Server for local, cloud-based, or mixed environments.
MS Exchange 2010 Server Migration Support Services
Progent can provide comprehensive help for each phase of your Exchange 2010 upgrade including end-to-end project management services, site analysis, project planning, cost estimates of new software and hardware needed, suggested sourcing, system testing at client site or at Progent's test lab, managing transitional coexistence between MS Exchange 2010 and Exchange Server 2003 or 2007, deployment the production system, deactivating the old system, and training for client's IT group and end users. Read more about ways that Progent's MS Exchange 2010 Migration Support Services can help your business to upgrade affordably and efficiently from your legacy Exchange system to MS Exchange Server 2010
Spam Filtering, Data Leakage Prevention plus Email Content Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering, data leakage prevention and email encryption solution that incorporates the technology of leading data security companies to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. Find out more about Progent's
Planning and Deployment Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams integrators and Skype for Business experts offer remote and on-premises expertise for organizations of all sizes to assess the benefits of migrating to Microsoft Teams or Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or hybrid topology; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint and Microsoft 365; configure HA solutions; connect Microsoft Teams or Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco Video Interop Server. Progent's certified information security experts can help you create and verify a security environment for your Microsoft Teams or Skype for Business deployment that is compliant with regulatory requirements.
How to Contact Progent for Microsoft Exchange Server Consulting and Troubleshooting
If your California IT organization is looking for an Exchange technology support professional, call Progent at
Progent's Professional Support Services for Microsoft-based Technology
For organizations of all sizes in Santa Cruz California, Progent's Microsoft-certified experts offer low-cost online computer help and professional consulting support for the entire family of Microsoft .NET servers. Progent offers Microsoft Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows 2012 R2 Server design and configuration help, Windows 2008 Server consulting, and Windows Server 2003 technical support. Progent's planning, installation, update, and consulting capabilities include system design, deployment, and management outsourcing for
project management and documentation, local and off-site
technical help and network diagnosis,
Help Desk Call Center Support, certified
security consulting, IT
outsourcing, and
ProSight Virtual Hosting solutions.
Progent's Microsoft System Center 2016 consulting experts include Operations Manager 2016 specialists, Microsoft System Center 2016 Configuration Manager specialists and Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can assist your organization to plan and deploy Microsoft's solution for centralized management of hybrid environments that incorporate on-premises resources and cloud-based infrastructure and services.
Progent in addition can deliver a wide array of remote desktop support including Windows 11 planning and upgrade support, Windows 10 integration assistance, Microsoft Windows 8.1 upgrade support, integrating Microsoft 365, and streamlining PC desktop image creation.
If your Santa Cruz California business requires urgent online help from a Microsoft certified engineer, visit Progent's Urgent Remote Computer Help.
Read more information about Progent's Microsoft .NET Server Support.
An index of content::
Firepower Technical Support Services
Cisco ASA 5500-X Firewall Technology Consulting Services
Progent's certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting services covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, high throughput, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security holes.
Virtual Server Hyper-V Support Outsourcing
Microsoft Hyper-V Server Virtualization Engineers
Progent's network consultants can assist you to evaluate the possible advantages of Hyper-V-powered server virtualization for your company, perform pilot installations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network and server infrastructure for optimal performance with virtual server technology, assist you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to monitor and administer Hyper-V, provide expert consulting help for improving the security of your virtual machines, establish and test business continuity processes that maximize network uptime, and provide continuing consulting and technical support including low-cost remote troubleshooting and turn-key Help Desk services.
IP phones Computer Consultant
Cisco VoIP Phones and Contact Center Remote Technical Support
Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Altaro VM Backup Encryption Information Technology Consulting
Hornetsecurity Altaro VM Backup and Hyper-V Integration
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to help you to plan, install, manage and debug a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software.
Engineers SentinelOne Behavior-based Antivirus
Best SentinelOne Next Generation Endpoint Protection Professionals
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Private Cloud Integration Services
Consultant Services Virtual Server Private Cloud Hosting
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of availability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting services are built on proven virtualization platforms that allow small companies with mixed- platform environments to economize significantly on the costs of capital equipment, infrastructure support, and network management while achieving world-class reliability and an unmatched level of vendor flexibility.
Open Now Customer Relationship Management Onsite Technical Support
MS CRM Technology Consulting
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service components allow employees to share information to help improve sales success and deliver steady, efficient customer service. Progent can set up the most sensible network environment, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service databases.
Dynamics GP Customization Services
Dynamics GP eConnect Professionals
Progent's seasoned application designers and software developers can help your business to build enhancements to Microsoft Dynamics GP/Great Plains that support the unique requirement of your organization without losing the benefits of Windows integration. Progent can also offer help with a selection of development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Remote Technical Support ProSight Endpoint Protection
ProSight Ransomware Defense Specialist
Progent's ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior-based analysis tools by SentinelOne to defend endpoints as well as servers and VMs against known and new ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Citrix XenDesktop virtual desktops Remote Technical Support
Citrix virtual Windows desktops Consultants
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help you to design a XenDesktop solution that maximizes the strategic value of your information system; integrate XenDesktop technology with your servers, user devices, and peripherals; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote technical support. Progent can also train your IT staff to follow industry leading practices to maintain your XenDesktop solution efficiently.
24-Hour Dynamics GP VBA Technology Professional
Consultants Dynamics GP Customization
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can show you how to create reports that let you track your business more effectively, transforming uncooked information into valuable insights into your company and customers.
Fortinet 120 Series Firewalls Consulting Services
Fortinet 900 Series Firewalls Onsite Technical Support
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet firewalls to protect your IT resources at the enterprise perimeter, within the data center, at branches, and in the cloud.
Outsourcing System Center 2016 and SQL Server
System Center 2016 Service Manager Professional
System Center 2016 delivers important enhancements for managing hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center solution.
Top Ranked CRISC Risk Evaluation Engineer
CRISC Risk Identification Integration Support
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery strategy to prepare for an IT system disaster. Progent can help you define a complete disaster recovery plan that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, high-availability system solution that addresses reliability issues covering a wide range of network technologies and procedures.
Biggest Cisco Firesight Management Consultant
Cisco Firepower 4100 Series Firewalls Computer Consulting
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of modern cybersecurity features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.
Outsourcing Microsoft 365 Hybrid Solutions
Microsoft 365 Management Remote Consulting
Progent can help you to understand the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that transparently integrate on-premises and cloud products and services.
Red Hat Linux Remote Troubleshooting
Gentoo Linux Online Support
Progent's Linux support experts provide small and mid-size businesses and software developers help with managing and supporting Linux computers that run with Microsoft-based networks. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience provides you with an easy one-stop consulting firm to help you create and manage a protected and robust cross-platform network and communications environment that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
MCSE Expert Certified Consultant System Center MOM
Microsoft Operations Manager Online Troubleshooting
Medium-size companies can get all the benefits of System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Premier Certified network consulting professionals. Thanks to Progent's affordably priced IT support programs, medium-size businesses can choose a simple co-sourcing service program based on Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk support, and remote service. For businesses with mission-critical environments who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide mid-size business information systems world-class reliability, protection and productivity.
Microsoft Project Server 2013 Consulting Services
Top Rated Microsoft Project Server Scheduling Specialist
Progent's Microsoft engineers offer advanced expertise in deploying, operating and troubleshooting any edition of Microsoft Project Server and can provide a wide range of affordable remote consulting services following proven best practices to help organizations of any size to receive all the benefits of this leading platform. Consulting support offered by Progent include system design, software configuration and migration, setting up safe collaboration among local and offsite users, network infrastructure optimization, and customized online training classes.
Top Quality Juniper SA700 SSL VPN Protect
Juniper SA6500 SSL VPN Security Auditor
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Windows Server 2016 and System Center Support and Integration
Windows Server 2016 Hybrid Cloud Integration Technology Consulting Services
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a disaster recovery system built around Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Duo Identity Authentication Network Consulting
Zero Trust Cybersecurity Support
Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
System Center 2016 and Exchange Online Integration Support Outsourcing
Microsoft System Center 2016 Security Help and Support
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced IT support packages, small and midsize businesses can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems world-class availability, protection, and productivity.
Consultant Rates Service Providers
Consultant Price Small Business IT Consulting Group
Progent's pricing model is to charge for remote service and on-premises help by the minute. Consequently, you pay exclusively for received support. Progent does not demand a more expensive rate for after-hours or priority service, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no initialization charge and asks no retainer for services delivered during normal business hours. Many service organizations demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick repairs so you will not be forced to allow simple problems to fester.
CCIE Expert Certified SIP Security Information Technology Consulting
Cisco SIP and CUBE Integration Support
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to design, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks and offer affordable remote or on-premises support to assist businesses to migrate smoothly to an advanced unified communications environment that offers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business or Lync for connectivity to a SIP PSTN trunk.
Office Word compatibility Consulting Services
Office Word troubleshooting Engineers
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide range of affordable online consulting services to help you to manage and troubleshoot your legacy Microsoft Word solution or help you to upgrade to a current release of Office Word. Support available from Progent's experts include VBA programming, identifying and fixing compatibility issues between different releases of Word, interfacing Office Word with different Office applications such as Office Excel and Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and online training customized for individuals or groups.
Microsoft System Center Operations Manager Engineer
Server Monitoring Technical Consultant
Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the proper operation of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can afford a level of network stability that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as low-cost service packages designed to help your company to detect and resolve a an array of IT network issues before they can impact your business.
Urgent SentinelOne Computer Virus Forensics Experts Computer Engineer
SentinelOne Ransomware Defense Specialist
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
wireless IP phones and CUCM Network Consulting
wireless VoIP phone integration Remote Technical Support
Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for workers who are mobile within campus, warehouse, retail or other venues where IT management wants user endpoints that offer more control, security and ruggedness than is achievable with the BYOD style of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that you configure and optimize many key pieces of your wireless environment such as access points, routers, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer remote and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
SQL Server Replication Specialist
SQL Server Replication Consultancy
Progent's certified SQL Server application developers and DBAs can provide remote expertise to assist organizations of any size to create, administer, and maintain applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts offer help with any element of application development in environments that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
SharePoint Server 2003 Technology Consulting Services
MCSE Expert Certified Information Technology Consulting SharePoint Portal Server 2003
Progent's Microsoft-certified experts offer organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for efficiently coordinating people, teams and data. SharePoint Server offers a common spot for your employees or customers to connect to, organize, distribute and manipulate relevant information, documents, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge they've developed in a manner that makes data easy to locate, download and apply. Progent's SharePoint consultants can help you to support your existing SharePoint solution or upgrade to the latest version of SharePoint.
Largest MS Certified Supplemental Call Center Cost Savings Remote Technical Support
Helpdesk Sharing Costs Specialists
Progent's Help Desk management and co-management service programs allow companies to reduce costs, increase output, and adjust immediately to sudden changes in business circumstances.
Microsoft Expert Support and Help Extended Service Desk
Support and Setup Extended Service Desk
Progent's Microsoft and Cisco authorized Consultants offer three ways to help mid-size and large businesses develop an efficient and successful in-house Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help businesses analyze the various top level Help Desk application programs on the market and decide what products may be excessively expensive, lack key functions, or align badly with your company's corporate culture. Progent also offers temporary staffing for companies who need to reinforce their in-house Help Desk team for occasional projects or to fill in for vacationing or incapacitated workers.
SQL Server 2019 Security and Compliance Computer Consulting
MCSE Expert Certified SQL Server 2019 Analysis Services Remote Support Services
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to assess the advantages for migrating to SQL Server 2019 and can deliver rapid online or on-premises contact with consulting experts in system planning and deployment, software programming, database administration, and network security.
SCOM 2012 Fabric Monitoring Help and Support
Microsoft SCOM 2012 Technology Consulting Services
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and repairing SCOM environments and offer companies of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to remediate critical issues uncovered by SCOM 2012.
Expert Microsoft Certified Exchange Server 2003 Support Services
Technology Consulting Services Exchange 2003 Server Upgrade
Progent's Microsoft-certified professionals offer technical help and IT consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's upgrade, integration, administration, and support services for Exchange Server 2003 include planning, installation, project management, onsite and remote troubleshooting, Help Desk Call Center support, certified security consulting, and full-service network management outsourcing.
Microsoft Experts SharePoint Server Configuration
Microsoft Expert Office SharePoint Server 2003 Support
Progent's Microsoft-certified consultants offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a common spot for your employees or clients to connect to, manage, share and manipulate relevant information, documents, and software and to interact with one another. It allows faster and better decisions, more efficient access across groups and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible inside and without an organization. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge they've developed in a way that makes data convenient to find, retrieve and apply.
Intrusion Protection Systems Technical Support Services
Security Tech Services Firewall and VPN
Progent offers companies of any size expert consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can show you how to create a comprehensive security strategy and select the right technologies from a variety of vendors to support your security goals while sticking within your spending restraints.
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