Network Expertise for Mid-size Businesses

ProSight Duo Access Security
Progent's ProSight Duo family of services integrates advanced technology from Duo, a Cisco subsidiary, to offer two-factor authentication solutions. Two-factor authentication (2FA) is one of the pillars of zero-trust network security design. 2FA utilizes separate channel ID verification to provide a second level of protection beyond just passwords. 2FA counters the most frequent causes of cybersecurity breaches including phishing, social engineering, and stolen credentials.

Duo's Push App minimizes time and hassle by permitting users to confirm their identity simply by tapping "Approve" on the authentication box on their personal smartphone or watch. This single-tap procedure does away with the need to open an email or text message and transcribe a passcode manually.

Progent's ProSight Duo suite includes three subscription services that progressively add features. ProSight Duo MFA permits organizations to deploy Duo's two-factor authentication platform to protect all users while offering essential policy tools, centralized management, and fast endpoint provisioning. ProSight Duo Access provides all the features of ProSight Duo MFA and adds adaptive authentication controls and extensive endpoint health monitoring. ProSight Duo Beyond adds the ability to identify company as distinct from personal devices, block suspect devices, and give users secure and seamless access to inside applications. Progent is a certified Duo Managed Service Provider and can assist your organization to plan, deploy and maintain an advanced ID validation system that delivers top-level security without bogging down your users.

Two-factor Authentication
Most cybersecurity breaches involve compromised passwords. Every service plan in Progent's ProSight Duo family of access security solutions can reduce your dangerous reliance on passwords by supporting two-factor authentication. With 2FA activated, when you log into a registered online application and provide your password you are requested to confirm your identity via a device which you have exclusive ownership of and that uses a separate ("out-of-band") channel. A broad range of devices can be used as this second form of authentication including an iOS or Android smartphone or watch, a token, a landline telephone, etc. You can enroll several different validation devices.

Once you confirm your identity using your out-of-band device, you are permitted to use your application or access your VPN or remote desktop connection. With the Duo Mobile app's push notification service activated, you can simply touch "Approve" on your iOS or Android phone or smart watch. This streamlines the sign-on experience by making the verification procedure virtually immediate. For traditional authentication devices, such as a token, you can copy a temporary password.

Plans Offered with ProSight Duo Managed Services
Progent's ProSight Duo catalog of subscription-based service plans consist of ProSight Duo MFA, ProSight Duo Access, and ProSight Duo Beyond. Progent's cybersecurity consultants can assist your organization to decide which plan for ProSight Duo is appropriate for your environment.

ProSight Duo MFA Features:

• Two-factor authentication
• Duo Mobile to push one-tap ID validation for smartphones and watches
• Authentication with a Universal 2nd Factor USB device or biometrics
• Traditional 2FA with a passcode on a token, mobile device, or issued by a network admin
• User self-enrollment and self-management
• Dashboard displaying all managed endpoints connected to protected applications
• Security policy enforcement based on app, user group
• Cloud-based single sign-on for all apps through an MFA-protected dashboard

• All the capabilities included with ProSight Duo
• Unified Endpoint Visibility displays each networked device, not just managed endpoints
• Highlight and track high-risk devices
• Duo Device Health application for laptops and desktops
• Cybersecurity health visibility for mobile endpoints
• Security policy enforcement based on geo-location
• Blocking options for anonymous networks like Tor
• Detection of high-risk or problem networks
• Health-determined policy decisions for notebooks, PCs and computers
• Prompt users during login to update their software and cybersecurity configurations

• All of the capabilities of ProSight Duo Access
• Detection of corporate-owned as opposed to personally owned laptops, desktops and mobile computers
• Identification of 3rd-party agents such as AV running on devices
• Protected access to on-premises websites/apps and SSH (Secure Shell) servers without requiring VPN credential management
• Confirmation of both user and endpoint trust
• Control device access to applications determined by membership in endpoint management systems
• Limit mobile access to apps determined by membership in mobile device management systems

Download Importance of Using Modern Password Management Tools White Paper
To read or download a white paper describing the importance of utilizing up-to-date password management tools, click:
Importance of Deploying Advanced Password Management Tools White Paper. (PDF - 2.3 MB)

How Progent Can Help You to Build an MFA System with ProSight Duo
Progent can help you to plan, implement, maintain and debug a two-factor ID verification solution based on ProSight Duo managed services. Progent can also help your business to incorporate ProSight Duo 2FA services into a unified, comprehensive security strategy by delivering expertise in all aspects of modern security technology for any combination of cloud-based, on-prem, work-from-home, and mobile resources and users.

Progent's Cisco-certified CCIE network engineers can assist you to configure and debug your Cisco Firepower firewalls, Catalyst switches, VPN connections, and other network infrastructure to support Cisco Duo's ID verification services. Progent's certified Azure experts, Amazon AWS configuration experts and Google Cloud Platform consultants can help your company to add the protection of ProSight Duo two-factor authentication to your cloud-hosted apps. Progent's telecommuter integration experts can assist your company to set up protected and reliable remote connectivity for your at-home workers.

Progent can also provide fast guidance from Microsoft 365 Exchange consultants, SQL Server experts, and Microsoft 365 integration consultants help you to plan and deploy Duo secure access technology with your critical applications. Progent's CISSP-certified network security consultants and CISM-certified IT security experts can assist you to review and fortify your company-wide security profile. Progent also offers ProSight Active Security Monitoring services for machine-learning based endpoint security powered by SentinelOne.

Additional Managed Services Offered by Progent
In addition to ProSight Duo 2FA services, Progent can provide other affordably-priced managed service plans that cover critical aspects of your IT system like security, backup/recovery, and network infrastructure management. By working with top-tier technology innovators, Progent can provide small and mid-size organizations the benefits of the identical cutting-edge technology utilized by global enterprises. Popular managed service packages available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior machine learning technology to guard physical and virtual endpoints against new malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-matching AV products. ProSight ASM protects local and cloud resources and provides a single platform to address the entire threat lifecycle including filtering, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
  ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within one agent managed from a single console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

• ProSight Data Protection Services (DPS): Backup and Disaster Recovery Services
  Progent has partnered with leading backup/restore software companies to produce ProSight Data Protection Services, a portfolio of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and track your backup processes and enable non-disruptive backup and rapid restoration of critical files, apps, images, plus VMs. ProSight DPS helps your business protect against data loss resulting from equipment failures, natural calamities, fire, cyber attacks such as ransomware, human mistakes, malicious insiders, or application bugs. Managed backup services in the ProSight Data Protection Services product family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these fully managed backup services are best suited for your IT environment.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, track, reconfigure and debug their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that require critical updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by tracking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that all looming problems can be resolved before they have a chance to impact your network. Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Read more about Progent's ProSight IT Asset Management service.

• Progent Active Protection Against Ransomware: Machine Learning-based Ransomware Identification and Cleanup
  Progent's Active Protection Against Ransomware is an endpoint protection (EPP) managed service that utilizes next generation behavior analysis tools to guard endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching AV tools. Progent ASM services safeguard on-premises and cloud-based resources and offers a unified platform to address the complete threat progression including protection, identification, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ransomware protection and recovery services.

• Outsourced/Co-managed Help Center: Help Desk Managed Services
  Progent's Support Center managed services permit your IT team to offload Support Desk services to Progent or split responsibilities for support services seamlessly between your in-house network support team and Progent's extensive roster of IT support engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk provides a smooth supplement to your corporate IT support resources. End user access to the Service Desk, delivery of support, issue escalation, ticket creation and tracking, efficiency measurement, and management of the service database are cohesive regardless of whether issues are resolved by your core network support organization, by Progent, or by a combination. Learn more about Progent's outsourced/co-managed Service Desk services.

• Patch Management: Patch Management Services
  Progent's managed services for patch management offer organizations of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information system. Besides maximizing the security and functionality of your IT environment, Progent's patch management services allow your IT staff to concentrate on line-of-business initiatives and tasks that deliver the highest business value from your network. Learn more about Progent's patch management services.