Progent's UNIX family consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient one-stop source to help you create and manage a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are offered in a variety of product bundles targeted at markets ranging from students and home offices to enterprises. Progent offers quick and affordable remote access to specialists with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can help your business to evaluate the wealth of subscription options offered with Microsoft 365 and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's consultants can help you with every phase of Azure cloud integration including needs analysis, prerequisites evaluation, solution architecture, pilot testing, deployment, automated administration, performance optimization, software license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help you to set up and debug firewall appliances and VPN tunnels so your clients can safely access to Azure services, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure-based resources.
Progent's CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN appliances including the Raptor and VelociRaptor family or show you how to migrate to newer firewall solutions. Progent can also enable you to design and execute a complete security plan that can incorporate firewall/VPN devices and software, managed security and network defense services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your single source for continuing network support, administration, education, and security consulting.
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and on-premises evaluation and upgrade services for Windows 10 available from Progent include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and management, network design, Wi-Fi support, business continuity planning, webinar training for network management staff and end users, and post-migration Call Center support services.
For custom program development, Progent can supply software design consultants to produce business software in areas such as eCommerce, web site design, Microsoft Dynamics packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's Microsoft-certified consultants can provide affordable online and onsite expertise, software development, and technical support support for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for professionals who are mobile within campus, hospitality, health-care or other venues where IT management requires user endpoints that offer more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Creating solutions with Cisco's wireless IP phones typically demands that IT teams configure and fine tune many components of your wireless environment including APs, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified experts can provide online and on-premises assistance to help your organization build and maintain a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Progent's Microsoft-certified consultants can assist you to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your evolving business requirements. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with related Microsoft platforms such as Active Directory Domain Services, Microsoft SQL SSRS, and IIS.
Progent's fault tolerant network experts provide non-stop computing consulting, disaster recovery services, system load balancing, high-availability interoffice connectivity, high-availability Internet interface design, fault-tolerant data center consulting, and other fault-tolerant networking consulting to help your small business integrate a non-stop network for mission-critical applications. Progent possesses the background to design economical, high-availability systems by deploying the evolving library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified consultants can help you build a fault tolerant mutli-site network with a fully redundant Internet interface and efficient network load balancing.
Progent's Cisco Jabber consultants can provide online or on-premises support to assist businesses of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth expertise for the products, technologies and services that make up creating an end-to-end Cisco Jabber solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration ecosystem.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that any looming issues can be resolved before they can impact your business.
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management, team, create an enterprise-wide security plan, automate network administration, help with application development, and build and test a DR/BC plan.
Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.
GIAC was founded in 1999 to certify the skill of information technology security professionals. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with all of the security services addressed within GIAC certification such as evaluating infrastructure security mechanisms, incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent's support services for patch management provide businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices like sensors and robotics.
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that improves cloud readiness, supports popular handheld devices, permits one-time login with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad technical skills and experience to address the critical IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the business value of your investment in this powerful platform.
Microsoft Virtual Server 2005, hosted on the Windows Server platform and powered by software originally produced by Connectix, delivers the performance needed to carry out hardware reduction, software migration, and server isolation tasks via virtualization technology in an enterprise-class IT environment with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses who want to improve ROI in software development and piloting, migration from legacy line-of-business software, and server consolidation. Progent's certified Virtual Server experts can assist your business to assess and deploy Microsoft Virtual Server.
Progent can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both on-premises and Azure resources.
Progent offers customers the services of engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that clients have the right to be sure that their IT support professionals have accredited testing as well as extensive real-world field experience so that Progent's clients can engage Progent's service with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially better vendor assistance than is offered to non-certified consultants, enabling Progent to deliver clients a better level of computer support. In other cases, recognized certifications such as CISSP or ISSEP for network security can aid corporate clients to demonstrate compliance with regulatory requirements by using the services of accredited IT professionals.
Progent's Ekahau-certified Wi-Fi site design experts can help you to design, install, tune, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
Onsite Technical Support Duo MFA and Single Sign-on
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor line or show you how to migrate to current firewall technology. Progent can also help you design and implement a complete security strategy that can incorporate firewall/VPN appliances and software, managed security and network defense services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your single source for on-going network help, administration, training, and security consulting.
Microsoft Windows 8.1 is designed to run on computers ranging from smartphones and tablets to power-user desktops. An abundance of innovative capabilities, such as its touchscreen interface and signature live tiles GUI, provide a broad selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified experts can help bring your business up the learning curve with Windows 8.1 and make sure you derive maximum business advantage from the operating system's many technical enhancements.
Progent can help your organization in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent can provide enterprise clients the help of a NetApp-certified consultant for remote or onsite expertise for NetApp's entire portfolio of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably following leading practices.
For custom program development, Progent can supply software design consultants to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent can help you to plan and execute an efficient transition from a Sun Solaris-based IT system to a network based on MS Windows and capable of running Microsoft's familiar office productivity software, business applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and software development experts can show you how to guard your information and minimize business discontinuity by designing an effective transition strategy that protects your current assets in Solaris software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing infrastructure, transition planning and testing, Microsoft Exchange migration services, data and application transition, and server and storage system migration and consolidation.
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a redesigned architecture. These enhancements affect key IT areas like ease of administration, availability, security, operational costs, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange 2013, design an efficient test and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange Server 2013.
Progent offers a selection of IT service packages for small companies. These information technology outsourcing and network monitoring solutions are built around the anticipatory problem handling abilities of System Center Operations Manager 2007, a next-generation network and IT management product that monitors the reliability, performance, and safety of your network and isolates incipient troubles before they can bring down your system. With Progent's economically priced network service packages, small organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
Progent's Microsoft certified consultants can assist you to pilot Windows 7 to verify application and driver compatibility and to determine its performance and reliability working in your environment. Progent's consultants can also help you to assess the likely business benefits of moving to Windows 7. If Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and carry out a smooth deployment of Microsoft Windows 7 from a your current version of Microsoft Windows.
Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These improvements affect vital IT areas like ease of administration, high availability (HA), security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management services for Exchange 2013.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting. Progent has a team of IT consultants based in the Tampa area, and Progent can also provide online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness experts. Progent can also assist you to plan and carry out a migration to the Flexential facility by providing services such as planning system configuration, recommending hardware components, system setup and testing, debugging, setting up remote network management, and educating your network support team.
The Certified Information Systems Auditor (CISA) credential is an important qualification that represents mastery in information system security audit and control. Certified by the American National Standards Institute, the CISA credential has consultants undergo a comprehensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Certified network security audit professional trained to assist businesses in the fields of IS audit services, IT enforcement, network assets and infrastructure ROI, information technology support, safeguarding of data assets, and disaster recovery preparedness.
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a system-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the important 32-bit applications which you want to keep as well as the latest 64-bit versions of applications you plan to install.