If your business IT network is in the state of Kansas you can have fast online technical support from a UNIX or CCIE-certified engineer to resolve urgent problems affecting your network. Progent maintains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available by phone of any independent support firm in the United States. The cost is affordable, billing is per minute, engagement is immediate, and service is world class.
If your Kansas network is based some distance from larger metropolitan neighborhoods like Wichita, Overland Park, Kansas City, or Topeka, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be problematic when you have an urgent situation. This can cause lost productivity for your business, angry customers, unproductive workers, and defocused management. By contacting Progent's remote support, you can get in touch with a Premier professional ready to deliver expertise when you require it to keep your system on line.
Since Progent bills for phone service per minute, your business pays exclusively for technical help received. Progent requires no initialization fee. Some remote consulting companies apply large minimum time requirements or bill for each quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing mechanism eliminate big tabs for quick fixes.
If your Kansas company requires online help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, phone
Why is Progent's Online Support Services Unique?
Progent's seasoned staff of online support engineers has a wide array of world-class computer skills. This enables Progent's online service specialists to deal successfully with the most challenging technical problems faster than is feasible with typical independent support firms or with the internal support resources commonly found in small or mid-size companies. Progent has developed the tools and skills to fix problems economically in a wide variety of network configurations that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE consultants have qualified for major credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also have a number of key Cisco credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, and Design Professional.
In order to assist companies that operate environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team can provide the expertise of support specialists who hold important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent provides online support from engineers with the industry's top security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to fixing network problems streamlines service escalation, if needed, to specialists with relevant competence to resolve unusually intractable problems. This accelerates remediation of serious network problems, prevents network disruption, and minimizes maintenance bills.
For businesses anywhere in Kansas, Progent enables virtually instant online communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for emergency assistance to fix technical issues that are threatening business productivity and are not within the skill set of your ordinary IT service organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier service team can analyze your network with state-of-the-art remote troubleshooting utilities in order to provide quick and efficient analysis and resolution of critical IT problems.
Services Progent's Phone-based Support Specialists Can Offer Your Kansas Company
Progent's network consultants can offer expert help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows technologies such as:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X online computer service team can assist Kansas companies to maintain a broad set of information products and technologies that include system architecture, messaging support, security consulting for networks and company operations, Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, VMware products for processor consolidation and streamlined management, and transitioning from legacy systems to contemporary solutions based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support professionals offer online troubleshooting for systems based on leading variants of UNIX such as: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux products including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.
Cisco Network Architecture and Security Technology
Progent leads the computer support arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who qualify for this advanced certification by completing thorough examinations given by Cisco. Most Cisco CCIEs are hired by large corporations or nationwide Internet service providers (ISPs), and as a result their skills are not readily accessible to smaller companies.
Progent is one of the only IT technology support providers that makes sure that Cisco CCIEs stay available to assist small and mid-size businesses. In addition, Progent facilitates quick contact with a CCIE by telephone so you can receive timely assistance for urgent system issues that are disrupting your business but are not within the comfort zone of your local system support resources. Progent's CCIE support experts can tie into your system via sophisticated on-line support tools in order to provide fast and affordable diagnosis and resolution of urgent network trouble. To learn more information on Progent's services for Cisco network appliances, visit Cisco Network Engineering Expertise.
Microsoft Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-expert online support engineers can deliver network repair and consulting support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting professionals who can help your company with a wide range of platform practice areas including
Windows Server 2022 solution design and migration services, Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration,
SharePoint 2019 design and integration,
SharePoint 2016 migration and hybrid integration consulting,
Microsoft Teams planning and integration,
Skype for Business Server planning and deployment support and Lync maintenance, Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Premier System Security Engineers
Progent offers you the services of accredited CISM and ISSAP security engineers who can deliver a range of system protection services that can bolster the immunity of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against assaults or assist you to revive rapidly from an assault. Security solutions available from Progent include: in depth security analysis utilizing platforms such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Nikto; quick recovery from virus and worm assaults; configuring firewalls; establishing safe techniques for remote and mobile connectivity; securing your email infrastructure against viruses, spam and DHA attacks; and setting up round-the-clock automated monitoring. To read more about Progent's security expertise for small and midsize businesses, see Progent's Engineering Expertise for System Security.
Business Applications Support: Online Classes, Customization, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh computing by offering consulting services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers professional engineering support and education in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft business applications such as Microsoft CRM, Project, Office Word, and MS Excel. To find out additional information concerning Progent's expertise, customization, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Help Desk Call Center Support Alternatives
Progent offers three programs for Help Desk services including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for businesses who need the timely availability of a professional Help Desk Call Center but who have relatively small budgets and IT management bandwidth. Progent's Virtual Help Desk is a seamless extension of your existing Help Desk team. Progent can operate as a main Call Center for your business, serve as an escalation resource for the most challenging network issues, or be available in those situations when your ordinary resources are too busy. Progent's Call Center Consulting Services can assist you in building an efficient new Help Desk or improving your current one, evaluating or programming Help Desk Call Center software products to meet the particular needs of your business, or adding temporary staff to work online with your internal Help Desk Call Center resources during demanding events such as software migrations. To find out more concerning Progent's Call Center service and outsourcing, refer to Progent's Help Desk Support.
Progent's Remote Service Tools
Progent has developed a set of optimized tools, evolved during years of use, focused on enabling the most advanced quality of service for providing remote engineering support and repair for small and medium-size business IT networks. Progent offers secure Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN offsite access allows the engineers of Progent's remote service group to connect to your environment remotely without violating system security.
Progent's sophisticated customer support database system keeps extensive records of all support delivered to Progent's customers. Every active Progent team engineer has access to the history of support provided to each customer by any team member. This database of trouble tickets and solutions is organized as a conveniently searchable proprietary database that permits Progent's remote support professionals to share their experiences company-wide to ensure that the effectiveness of Progent's technical support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional vast technical support databases and to manufacturers' internal technical staff that allow Progent's online service experts to come up with the best resolutions quickly.
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