Additional Topics of Interest

SMB Migration Consultants
Computer Network Consultants SMB

Progent offers technical support for mid-size businesses who have 100 to 250 system users. The medium size business or work group has traditionally been an overlooked segment of the market for network support services. The cost structures and service access models of large outside support firms make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which commonly has a minimal information technology budget with which to support an IT system whose complexity and sophistication are often similar to the information systems of much bigger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network infrastructure and proactive server monitoring, dramatically reduces the network support costs of an SMB while offering the small company with big-company service from professional, world-class consultants with background in a broad array of small business network solutions. If your mid-sized company or small business is searching for levels of network support needed for a medium size organization without paying big-company prices, you need Progent.

Professional Chief Information Officer Outsourcing
Outsourcing Network Help Specialists

Progent is organized provide in-depth online consulting for all major technologies common to small business IT networks and offers an array of strategic, as-needed support services including a temporary CIO to provide senior-level planning and budgeting skills, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as a managed service, project management help for major projects like site moves orOS migrations, connectivity experts for designing high-performance and robust infrastructure, certified security specialists to ensure information safety and compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, enhance, or repair mission-critical application programs.

Consultant iPhone patch management
Endpoint patch management Engineers

Progent's support services for patch management offer businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoints scanners, network appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.

Internet Security and Acceleration Server Technology Consulting
Internet Security and Acceleration Server Professionals

Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your company in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection needs without overly restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.

IT Consultant VPN
Remote Access Professionals

Cisco's security and offsite connectivity technology for small to mid-size businesses represent a full range of easy-to-administer security products to help you safeguard your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and CCNP qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your corporate objectives.

ProSight Reporting Remote Infrastructure Monitoring Support and Setup
24/7 ProSight Reporting SentinelOne Remote Network Monitoring Setup and Support

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Consultant Services Ubiquiti WiFi access point
Wireless Network Support and Help

Progent's Wireless Consulting Services provide a fast, economical way for companies of any size to integrate, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

Excel 2016 Desktop Professionals
Microsoft Excel Education

Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of online support services to assist your organization to design, develop, pilot test, deploy, manage, and debug business applications powered by any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to upgrade your legacy Excel solutions to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different releases of Office Excel. Progent offers as-needed support to clients who need a quick solution to a specific problem related to Excel and Progent also offers full project management support for upgrading or creating line-of-business application software based on Office Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the special requirements of individual users or teams.

Microsoft SCOM Remote Consulting
Network Monitoring Technology Consulting Services

Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can get a degree of protection that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management options available as low-cost service packages created to assist your company to identify and resolve a most network problems before they can disrupt productivity.

On-premises Wireless Site Survey Configuration
Wi-Fi RF Spectrum Analysis for Wi-Fi Remote Support

Progent's wireless site survey and predictive modeling make it easy to plan, install and debug a Wi-Fi network adapted to your environment, offering your business a wireless solution that delivers the coverage, performance, density, QoS, data protection, and hand-off ability your company needs. Wireless site survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and on-premises site survey services for validating, tuning, and troubleshooting a functioning Wi-Fi LAN.

Cisco CCIE Online Support Consultants
Small Business IT Outsourcing Group Cisco Switch

Progent can help you to utilize Cisco's networking products to create a robust foundation for your local, private cloud, or hybrid data center and streamline operations in key areas including compute and storage consolidation, security and compliance, manageability, uptime, and disaster recovery.

Consulting Services Remote Monitoring and Reporting
System Center Operations Manager Technology Consulting Services

Progent offers a selection of IT support packages for small organizations. These information technology outsourcing and server monitoring services are based on the proactive problem handling abilities of Microsoft Operations Manager 2007, a next-generation server and IT management software platform that monitors the reliability, throughput, and safety of your network and identifies incipient troubles before they can bring down your network. With Progent's economically priced IT service packages, small businesses can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package.

Cisco Certified Experts Computer Support Small Office
Integration Consulting Small Office

Progent is a leading innovator in economically delivering world-class network support to small businesses. Progent's success in handling the network service needs of the historically underserved small business market is the combined result of key technical and process innovations that have removed much of the traditional costs out of administering network service, added unmatched technical skill into the support system, and significantly accelerated the solution cycle.

Anti-Spam Help and Support
Postini Design and Installation

E-Mail Guard by Postini offers constantly updated spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Manager services through Progent's E-Mail Guard spam filtering and virus protection service program. Progent's certified e-mail security professionals can show you how to create an email security plan that includes spam filtering and virus defense services and policies.