Wireless Consulting Support
Remote and On-Premises Consulting for Business Networks
Cisco Wi-Fi Controllers Integration and Troubleshooting
Additional Topics of Interest
Supplemental Helpdesk Cost Savings Professionals
Supplemental Support Desk Cost Savings Network Consultants
Progent's Help Desk Call Center management and co-management services help businesses to cut costs and improve productivity.
Conti ransomware recovery Professionals
ransomware cleanup and recovery Technology Professional
Progent's proven ransomware recovery experts can help you to rebuild a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
SMS Migration IT Consultants
Emergency SMS Migration Online Support Services
Progent's Microsoft consultants offer small and mid-size businesses enterprise-class consulting services for SMS Server and Configuration Manager 2007, Microsoft's standard tools for change and deployment management. System Center Configuration Manager 2007 is the new title for the update management solution formerly known as Systems Management Server. Configuration Manager 2007 provides a range of enhancements to Microsoft Systems Management Server such as full automation, built-in Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progent's certified engineers can help you use Systems Management Server or System Center Configuration Manager effectively for streamlined OS and application deployment, security patch administration, application tracking, and software license reconciliation. Progent's consultants can also assist you to migrate smoothly from SMS Server 2003 to System Center Configuration Manager 2007.
24x7 Online Support Services Office 365 Access Development
Microsoft 365 Training Online Support Services
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that seamlessly integrate local and cloud-based products and services.
PXE evaluation Lab Services
24x7 PXE evaluation Lab Consultancy
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, developing efficient migration procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent clients without adequate in-house resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network projects on schedule.
Network Security Consultant Microsoft and Apple Mac Desktop
Desktop Technology Network Consultants
Progent can provide a wide array of affordable online and on-premises support services to assist your business to deploy, manage, and troubleshoot desktops and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Cisco VoIP phones Single Number Reach Setup and Support
Cisco VoIP Phones and Presence Remote Troubleshooting
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
24x7 Designer ERP, MRP, Accounting System
Top Rated ERP, MRP, Accounting System Development Company
Progent's application experts can provide in-depth consulting, custom programming, deployment help, and webinar classes for popular applications covering key areas including ERP, general accounting, business reporting, web application development, and the MS Office family of business productivity software. As a Microsoft Partner with decades of background delivering high-level consulting and troubleshooting services online, Progent can assist small businesses anywhere in the U.S. to eliminate the time and fees related to travel and on-site activity without sacrificing the high quality of technical support.
Top Rated Consulting Services ProSight certificate expiration management
Professionals infrastructure documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it.
Service Reports Consultants
Service Reports Online Support
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support firms who provide scant documentation or details of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by each staff member to every customer. The practice of documenting and organizing service records allows more efficient support and eliminates a variety of common problems such as when a support client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
ProSight DPS ECHO Cloud Backup Services Consulting
Offsite Automated Backup Services Specialist
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of vital files, apps and VMs that have become lost or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data.
Monitoring and Reporting Support Services
Monitoring and Reporting Network Consultants
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and repairing Microsoft SCOM solutions and offer organizations of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate serious issues detected by Microsoft SCOM 2012.
An index of content::
Network Consulting Altaro VM Backup Planning
24-Hour Altaro VM Backup Management Computer Consultants
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Palo Alto Networks PA-3400 Series Firewalls Firewall Setup
Cybersecurity Tech Services Palo Alto Networks PA-7500 Series Firewall
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity ecosystem that extends across your on-premises and cloud-based assets and protects any user anywhere with any device.
Emergency Apple Motion Training
Trainer InDesign
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by offering help services and education in imaging, audio, and video. Progent's consultants offer help in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.
SharePoint Server 2003 Integration Support
24/7 SharePoint Specialist
Progent's Microsoft-certified experts can provide small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server offers a common location for your workers or clients to connect to, manage, share and interact with useful information, files, and software and to communicate with one another. It allows quicker and more intelligent decisions, more efficient sharing across groups and more economical business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible inside and outside an organization. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data they've developed in a manner that makes data easy to locate, retrieve and apply.
CCIE Certified Integration Services 802.11ax wireless controller
Best 9800-L wireless controller Outsourcing
Cisco's Catalyst line of wireless controllers streamline the management of wireless networks by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, improving wireless availability with fast failover, and hardening security by detecting threats and filtering traffic content based on user class and location. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.
24-7 Exchange 2019 and Windows Server 2019 Remote Technical Support
Exchange 2019 Office 365 Integration Technical Support
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing high availability system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Small Business Wireless AP Online Support Services
Small Business APs Technical Support
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered devices engineered as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer online or on-premises configuration and debugging services to help your organization to design, configure, upgrade, optimize, administer and debug Cisco Small Business wireless AP environments of any scale or topology.
Extended Call Center Technical Consultant
Virtual Call Desk Troubleshooting
Progent's Microsoft certified Consultants provide three service programs to help mid-size and large companies develop an efficient and successful internal Network Support Help Desk. Progent's help desk consulting services include ROI analysis, process study and improvement, management reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help businesses analyze the numerous top level Help Desk software packages available and determine what products may be too costly, miss critical features, or align badly with your organization's business goals. Progent also provides temporary staffing for organizations who need to augment their internal Help Desk team for occasional tasks or to fill in for vacationing or incapacitated workers.
Windows 2000 Server Remote Consulting
Windows Server 2000 Upgrade Help
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the capability of your current Windows 2K Servers and can simplify network management, provide tech support and repair, and strengthen security. Progent can also show you how to design, justify, and execute a plan to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is expert in designing test programs to eliminate the obstacles involved with moving to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Designer Excel
Part-time CIO Small Business Computer Consulting Firms
Progent's application experts can provide in-depth support, software development, deployment help, and webinar training for leading business applications that address key areas including ERP and MRP, general accounting, management reporting, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting support online, Progent can help clients throughout the U.S. to eliminate the lost productivity and fees associated with travel and on-site activity without sacrificing the effectiveness of consulting support.
Private Cloud Hosting for Virtual Data Centers Professionals
Hosting for Virtual Servers Consultant Services
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of availability and scalability and is also easy to move to any data center. Progent's Private Cloud Hosting and Management services are built on mature virtualization architectures that allow small and midsize companies with multi- platform IT systems to save significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
ProSight NinjaOne Windows Server Management Professional
ProSight NinjaOne Server and Desktop Management Setup and Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your network running efficiently by tracking the health of critical devices.
scom 2016 hybrid cloud monitoring IT Services
Urgent scom 2016 management packs Computer Consultants
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable uptime for key applications by providing unified, cross-platform tracking of physical and virtual infrastructure deployed across on-premises datacenters and private and public clouds. Progent's consulting group can provide advanced online and onsite expertise to help organizations of all sizes to design, integrate, optimize, enhance and repair Operations Manager 2016 deployments. Progent can assist your company to migrate to SCOM 2016 from earlier releases or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Network Monitoring Help and Support
Server Monitoring Technical Support Services
Even if your business has a small network services staff and a modest IT budget, your information system can still have the same high reliability and responsiveness that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network consultants, the most recent network management software for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your mission-critical network applications and servers operating.
24-Hour SQL Server 2019 Web Technical Support
SQL Server 2019 Always On Availability Groups Information Technology Consulting
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and on-premises consulting, software development, and troubleshooting services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a cohesive intranet system.
Data Protection Manager 2016 Planning Engineer
Data Protection Manager 2016 Troubleshooting Help and Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified recovery functions for Microsoft environment. SCDPM 2016 offers application-aware backup for critical workloads such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to plan, deploy, administer, and repair a multi-site backup/recovery solution built around SCDPM 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver occasional expertise to resolve technical bottlenecks or deliver comprehensive project management or co-management support to make sure you finish your Data Protection Manager 2016 deployment on time and on budget.
Montana Information Technology Consulting Companies
Massachusetts Setup
Progent's Technical Response Center offers nationwide remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support experts offer telephone help and remote direct network access to troubleshoot and repair network problems rapidly and affordably. The scope of technical expertise available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest network issues to qualified experts as needed.
MSF Tech
Microsoft Solutions Framework Project Methodology Small Office Computer Consulting
In conducting IT tasks for enterprise clients, Progent uses a structured methodology based on defined milestones in order to meet financial, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and professional deployment. All facets are documented to provide a comprehensive description of IT services performed and to help in downstream system support.
MRTG Online Support
MRTG Integration Support
Nagios and MRTG are powerful, free monitoring utilities that run on Linux and can be used to analyze UNIX networks, MS Windows systems, or multi-OS networks in which Linux and Windows run side by side. The Nagios monitor lets system support engineers to monitor network services including SMTP, HTTP, FTP, and PING. MRTG allows you to track the bandwidth in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's system integration engineers can help you use both these tools to tune and troubleshoot your system.
ProSight NinjaOne RMM Remote Server Management Technology Consulting
NinjaOne Server Monitoring Consultants
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the health of vital assets.
Technical Support SQL Server 2014 Database Migration
SQL Server 2014 and Hyper-V Network Engineer
Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works seamlessly with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services such as planning, deployment, administration, troubleshooting, and software development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Hybrid Microsoft 365 integration Online Troubleshooting
Urgent Microsoft 365 and iPhones Consultant Services
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on time and on budget.
Supplemental Service Desk IT Consulting
24-Hour Technical Support Helpdesk Sharing
Progent provides three basic kinds of Call Center services : Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your customers instant access to a reliable support group with extensive experience delivering phone support and online repair for networks powered by Microsoft products. Progent's concentration is on earning the support Help Desk a positive image as a key contributor to company performance. Progent's target is to fix and not merely record problems.
wireless IP phones and Cisco Unified Communications Manager Consultants
Network Engineer Catalyst Wi-Fi 6/6E AP Site Survey
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to deploy, administer, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Immediate Network Consultants Operations Manager
Award Winning System Center MOM Services
Even if your business has a small computer services group and a modest IT budget, your information system can still have the same high availability and performance that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier network consultants, the latest system management software for proactive monitoring and threshold alarms, and economical support packages such as a help desk service to keep your mission-critical business applications and hardware up and running.
24/7/365 Technical Support Firm Washington
Hawaii Remote Support Services
If your business does not need immediate remote support but expects to require technical services with your information system soon, you can save time and money and ensure that the appropriate expertise will be ready when you want it by contacting a Progent sales specialist and registering as a customer. For details, call 800-993-9400 or email information@progent.com.
Hornetsecurity Altaro VM Backup and vSphere IT Services
Altaro VM Backup Planning Professionals
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to help you to plan, install, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.
Redundant Network Specialists
CCIE Expert Certified Fault Tolerant Network Connection Remote Troubleshooting
Progent's high availability inter-site connectivity and 24x7 network connection professionals can help small businesses achieve non-stop Interoffice connectivity by means of redundant networks featuring automatic failover. Progent's Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide economical 24x7 interoffice networking.
ERP, MRP, Accounting System Design Firms
Excel Design
Progent's team of application experts offer advanced consulting, software programming, deployment assistance, and online classes for leading applications covering key areas including ERP and MRP, general accounting, management reporting, web commerce application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience delivering high-level consulting and troubleshooting services online, Progent can help small businesses anywhere in the U.S. to eliminate the lost productivity and expense associated with travel and on-premises activity without compromising the effectiveness of technical services.
prime infrastructure Computer Consulting
CCIE Certified Support and Help 9800 Series wireless controller
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening security by identifying threats and analyzing traffic content according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology.
Co-managed Support Desk Technical Consultant
Shared Support Desk Troubleshooting
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
SQL Server Cluster Specialists
24-Hour Online Technical Support High Availability Server Clustering
Progent offers Microsoft Windows Cluster Server assistance to help your organization implement zero-downtime server clusters designed to deliver 24x7 operation. Clustered Windows servers for non-stop networks include Microsoft Windows Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By showing you how too build zero-downtime clustered server solutions based on Windows Clustered Server 2003, Progent's Premier Windows consultants ensure that your non-stop clustered servers are configured to optimize the business advantage of your information network.
ProSight Reporting Remote Network Infrastructure Management Support and Setup
Top Rated ProSight Reporting SentinelOne Remote Network Monitoring Support and Integration
ProSight Reporting is an expanding suite of in-depth reporting tools designed to integrate with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consulting Skype for Business Front End Server
Skype for Business security Consultant Services
Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN telephony. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync can also reduce expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to assist you to maintain and repair your existing Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
24 Hour Forefront TMG Support and Setup
Online Support Forefront Network Inspection System
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of ISA Server and provides a easily managed web gateway that delivers a one-server platform for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, permits customized reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can assist your company to design and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist you to migrate smoothly to Forefront Threat Management Gateway 2010 from any version of ISA Server.
Consultancy Solaris with Windows
Support and Help Windows, UNIX, Solaris
Progent can help your company to plan and implement a smooth migration from a UNIX-powered IT environment to a network based on Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to guard your data and reduce productivity disruption by developing an efficient migration strategy that protects your existing assets in UNIX software and technology. UNIX-to-Windows transition support services offered by Progent include analysis of current infrastructure, transition planning and validation, MS Exchange migration expertise, information and application software transition, and processor and storage migration and economization.
Windows desktop virtualization Consulting
Citrix Desktop Studio Specialists
Citrix offers a comprehensive line of products that provide advanced manageability, expandability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic benefits of Citrix technology and show you how to plan, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
UNIX with Windows Support and Integration
Solaris with Windows Engineers
If your company has a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can help your entire organization in a broad range of security areas including security administration practices, security architecture and models, access management systems and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the fundamental skills and international standards of performance that network security managers are required to master. These certification give IT management the assurance that consultants who have achieved their CISA or CISM qualification have the background and theory to deliver effective security support and engineering help.
MRTG for Linux Services
MRTG Network Consulting
Network monitoring commonly consists of observing a system's resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux or UNIX and can be used to observe multi-OS networks where UNIX and Windows coexist. Progent's system support engineers can help you use both these programs to optimize and repair your network. Progent's Linux consulting professionals offer small companies and developers help with managing and servicing UNIX and Linux systems that coexist with Microsoft-based products.
Private Cloud Integration Specialist
Private Cloud Services Consulting Services
Progent's private cloud hosting enables small and midsize businesses to run key applications such as SQL and Exchange Server from a secure Tier III data center facility on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restore. You can use Progent's private cloud to eliminate major investments in the acquisition, upkeep, and management of network equipment and data center facilities while benefiting the highest levels of system reliability and security.
Urgent ransomware cleanup and recovery Consult
ransomware data restore Specialist
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Service Documentation Consultants Contract Jobs
Contract Job Remote Support Network Engineer
Progent's work environment will make you a better professional by improving your technical knowledge and increasing the satisfaction of your clients. Progent delivers this promise by attracting the best consulting talent for you to work with, offering a state-of-the-art system infrastructure, running proprietary application tools to enable the highest quality of service, and by optimizing proven operational structures for attracting and retaining customers.
Microsoft and Cisco Certified Expert Microsoft Windows 7 Migration Online Help
Windows 7 Training Help and Support
Progent's certified consultants can help your company to assess
Integration Microsoft Operations Manager
24-7 System Center MOM Consultant Services
Progent offers a selection of IT service bundles for small organizations. These IT outsourcing and network monitoring services are based on the proactive problem solving abilities of Operations Manager, a state-of-the-art server and system support product that monitors the reliability, performance, and safety of your information system and identifies incipient problems before they can bring down your network. With Progent's affordably priced IT support programs, small businesses can select a simple co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
Consulting Hourly Cost Network Consultants
Value Pricing Network Solutions
Progent's pricing model is to charge for phone support and on-site visits by the minute. Consequently, you are charged exclusively for delivered support. Progent does not impose a higher rate for off-hours or priority support, and within California or in areas where Progent provides on-site service, Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and requires no monthly commitment for services delivered during regular business hours. Many service firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates large bills for fast solutions so you will not be tempted to allow less critical problems to stay unaddressed.
Remote Workers Collaboration Software Technical Support Services
Offsite Workforce Collaboration Software Support and Help
Progent can help small and mid-size businesses to deploy collaborative technology to enable their telecommuters to benefit from positive interaction with colleagues and customers.
Security patch management Consulting
Software patch management Services
Progent's support services for patch management offer businesses of any size a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like alarms and health monitors.
IT Consulting OS X
Macintosh OSX Network Consultants
Progent's consultants can provide Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For business networks built solely on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your organization's objectives.
Windows Server 2012 R2 Server Manager Online Support
Windows Server 2012 R2 Cloud Specialist
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security plan, automate IT administration, help with application development, and generate and test a DR/BC plan.
Troubleshooters Cisco Remote Access
Cisco Remote Access Design Consultants
Progent's Cisco CCIE-certified networking consultants have extensive background helping ISPs to architect, deploy, administer, optimize, and troubleshoot fault-tolerant, scalable network solutions appropriate for shared public networks.
Microsoft SQL Server 2012 Computer Consultant
On-site Support Microsoft SQL Server 2008
Progent's Microsoft certified consultants can provide small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that enables the rapid development of advanced business programs that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you migrate from older editions of SQL Server to Microsoft SQL Server 2005.
Small Business Technical Consultant
Cisco and Microsoft Certified Experts Small Business Design Firm
Progent provides the help of Microsoft and Cisco-Premier network consulting professionals to offer customers economical alternatives to help organizations optimize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to nationwide corporations, Progent's expert engineers can help you enhance your network's e-mail infrastructure, security, reliability, throughput, and network administration.
Consult Microsoft Teams hybrid
Microsoft Teams Active Directory Federation Services Consultant Services
Progent can help you to plan a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Computer Consulting Part-Time CIO
Technology Consulting Part-Time CIO
Progent offers the part-time assistance of a seasoned Chief Information Officer who can offer a broad perspective to help you pick and support IT technology to match your present situation and that can be a firm basis for your growth. Progent's part-time or temporary CIO consulting services provide economic advantages to organizations trying to optimize the benefits from their network investment but who are without the budget or unwilling to take on one more high-level manager to their full-time staff. Since Progent is vendor-neutral, with a large staff of consultants certified to support all leading operating systems and networking technologies plus a wide range and business applications, Progent is in an ideal situation to offer unbiased recommendations along with expert technical help for building and maintaining IT systems that fit the special requirements of your business.
Barracuda Networks Email protection Security Audits
Barracuda Networks F80B Series Firewalls Cybersecurity Consultancy
Barracuda's value-priced CloudGen Firewall devices combine web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and modern Zero-Trust support along with centralized management encompassing your entire enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent has the depth of expertise to be your go-to source for network support, maintenance, training, and cybersecurity expertise.
Troubleshooting SQL Server 2016
SQL Server 2017 Remote Troubleshooting
Progent's Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business applications that offer your company a competitive edge. SQL Server provides core support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT system. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.
Microsoft Certified Expert SQL Server 2019 SSRS Consulting
SQL Server 2019 Always On Availability Groups Computer Consulting
Progent's certified SQL Server 2019 consultants can help you to assess the advantages for migrating to SQL Server 2019 and can deliver rapid online or onsite access to experts in system planning and integration, application development, database administration, and network security.
Microsoft Windows 11 Consult
Microsoft Windows 11 Snap Groups Engineer
Progent's Windows 11 consulting experts can provide a variety of services to support Windows 11 such as Microsoft 365 solutions, mobile management, telecommuter connectivity, data and identity security, centralized deployment, and Call Center services.
Best Small Office Computer Consulting Services Cisco Remote Access
Cisco Router Contractor
Progent's Cisco CCIE network consultants can help your business to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Consultant Services NetDocs Migration
NetDocuments Document Management System Professional
NetDocuments (NetDocs) is a cloud-based document management system designed for law practices. Progent can provide remote access to NetDocuments experts who can help your law firm to plan, configure, manage, tune, or troubleshoot a document management system environment based on NetDocuments.
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