Besides offering rapid access to guidance from top-tier IT consultants and subject matter experts (SMEs) to help Centennial, Colorado companies with discrete IT issues or strategic initiatives, Progent can provide temporary supplemental staffing to deal with more broadly defined services such as PC help, network management, and Help Desk response. Temporary staffing makes it possible for organizations to deal with expected or unexpected surges in the need for IT personnel, which may be caused by scenarios like mergers and acquisitions, site relocation, technology upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or new compliance requirements. Short-term staffing can also fill voids resulting from the loss of in-house IT personnel due to scheduled vacations, health issues, termination, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staff augmentation services offer businesses the flexibility to react to surges in requirements for network personnel without dealing with the costs and delays associated with reviewing and hiring appropriate technical personnel and without the burden of adding to your full-time staff size.

Key aspects of Progent's temporary staff augmentation services include:

  • Rapid availability of reliable IT pros
  • Simple engagement, termination, and resumption of services
  • Transparent augmentation of your full-time network support team
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Strong relationship with a top-level, full-spectrum source for network expertise
Progent's Shared Help Desk Program
Progent's co-managed Help Desk Call Center program is a proven flexible staff expansion alternative that enables IT groups to share the responsibilities of Call Center support transparently between their full-time network personnel and Progent's extensive pool of technical support experts. Acting as a seamless supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center service is a joint support alternative powered by the leading group PSA tool for streamlining, service calls, generating tickets, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing remote and onsite network services for organizations throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including CISSP, CISM, and GIAC. Find out more about Progent's certifications.

Progent's Practice Areas for Centennial, Colorado Organizations
Progent's nationwide roster of certified consultants offers Centennial, Colorado organizations a wide range of online technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term IT Staffing for Centennial, Colorado Businesses
To learn more about Progent's short-term staffing services for Centennial, Colorado organizations, call 800-993-9400 or visit Contact Progent.