Expanding your remote workforce can have a significant impact on network infrastructure, security, and company processes. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Tampa organization to select the right tools and adhere to best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers top value. Progent offers services ranging from as-needed guidance for getting you past challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Tampa, Florida businesses to with any aspect of building a high-performing remote work ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, endpoint security, data protection solutions, and centralized management.

Network Infrastructure for Teleworkers
Setting up the network infrastructure needed to support an at-home work environment can be especially complicated if you have to accommodate a mix of personal hardware such as PCs and notebooks, routers, and Wi-Fi APs from various manufacturers and with a variety of OS software and firmware releases. Progent's background providing remote help for both legacy and modern IT products in virtual office venues enables you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for making necessary upgrades. Support services available from Progent to help you to implement a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to create a safe tunnel for authenticated remote workers to use IT assets located at your company data center or in a public cloud. Progent can help you to deploy and manage VPN connections between your teleworkers and your various network resources by providing online VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your telecommuters to set up Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad selection of devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a teleworker to see and interact with a remote PC's desktop. This technology gives network managers significant control over the digital ecosystem of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent can provide expert online consulting for deploying routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting an entire household and visitors, are commonly utilized by at-home employees to connect to their router for work. This can cause throughput as well as security problems. Progent can assist you to mitigate these issues by delivering expertise that include Aironet integration expertise, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti wireless AP integration help.
  • Internet access solutions affect the speed and availability of connections between telecommuters and the corporate network. Business-critical processes might demand backup Internet connections in case the primary connection breaks. Progent can provide guidance for selecting Internet service providers, choosing appropriate service bundles, and integrating high-availability Internet connections. See Internet access solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Tampa, Florida company, phone 1-800-993-9400 or refer to Contact Progent.