Expanding your at-home workforce may have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Edison organization to pick the right tools and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Edison, New Jersey companies to succeed with any facet of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required for a remote workforce can be particularly complex if you have to accommodate a combination of personal equipment such as desktop computers and laptops, Internet routers, and Wi-Fi APs from different manufacturers and with a variety of OS software and firmware releases. Progent's background providing online help for both legacy and current IT products in virtual office venues enables you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for making necessary updates. Services available from Progent to assist your company to create a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to create a safe connection for authorized remote workers to access IT assets situated at your company data center or in a public cloud. Progent's consultants can help your company to configure and manage VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to utilize Cisco's popular AnyConnect client software to provide secure VPN connections for a wide selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to see and interact with a remote PC's desktop. This technology gives network managers significant control over the computing environment of telecommuters and offers them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi networks, and firewalls. Progent offers expert online support for setting up home routers from all major vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by an entire household and visitors, are commonly used by telecommuters to connect to their Internet router for work. This can create throughput and security issues. Progent can help businesses to mitigate these issues by delivering expertise that include Cisco Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti wireless access point integration help.
  • Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the company data center. Vital processes might require backup Internet connections in the event the primary connection fails. Progent offers expertise for selecting service providers, choosing appropriate bandwidth and data volume bundles, and setting up fault-tolerant Internet connections. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Edison, New Jersey organization, phone 1-800-993-9400 or visit Contact Progent.