Cisco has designed an extensive product line of routers including appliances built to provide the protection, bandwidth, and reliability demanded by customers from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and network uptime. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your IT system and to make it economical to grow as you add new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
Progent's Microsoft-certified experts can provide organizations of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a common spot for your workers or customers to connect to, organize, distribute and manipulate relevant information, files, and applications and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the data they've created in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint consultants can assist your organization to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint.
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that helps you prove compliance with legal and industry information security standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.
Progent's data center IT services are intended for businesses with equipment housed at IDCs or data center co-location hosting sites and requiring timely on-premises service at the colo facility plus off-site help from Microsoft and Cisco Premier Certified professionals. Progent offers a full range of Internet Data Centers and data center and co-location consulting services such as network topology analysis, Windows and Linux server installation and maintenance, tech support for server and communications networking, development and deployment of high availability systems, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server and storage clustering configurations.
Progent can help small and mid-size companies to set up collaborative applications to allow their at-home workforce to benefit from productive interaction with colleagues and other stakeholders.
Progent's ransomware experts can assist you to assess your ransomware defenses, monitor and guard your network, assist with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating efficiently by checking the health of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to impact your business.
Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT management, staff, create a corporate-wide security plan, streamline IT management, assist with application development, and generate and validate a DR/BC plan.
Progent applies no minimum charge and asks no retainer for support services delivered during regular working hours. Progent's one-minute granularity eliminates large invoices for fast repairs so you will not be tempted to permit minor problems to fester.
Progent offers Windows 2003 Cluster Server expertise to help your business implement zero-downtime clustered servers that can deliver 100% operation. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By helping you plan high availability clustered server environments powered by Windows Server Cluster 2003, Progent's Premier Windows consultants ensure that your fault-tolerant clustered servers are configured to optimize the competitive advantage of your IT system.
Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to move from an earlier edition of SCVMM or from a third-party virtualization management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM environment to make sure you realize maximum return on investment.
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of migrating to SQL Server 2017 and can help your organization to plan and carry out a cost-effective migration of your current SQL Server environment to any network model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from as-needed architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is successfully completed on schedule and within budget.
Progent offers fast access to the expertise of seasoned Wi-Fi specialists who can assist you to determine the benefits of Ubiquiti UniFi wireless APs for your business and assist you to plan, install, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, provision, and position Ubiquiti UniFi wireless APs for your required signal coverage and throughput.
Progent can help you to utilize Cisco's infrastructure products to create a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including hardware consolidation, security and compliance, manageability, availability, and recoverability.
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and on-premises assessment and upgrade services for Windows 10 offered by Progent's consultants include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker connectivity, data and identity security, automated deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and ongoing consulting support.
Progent's Microsoft-certified consultants offer advanced support in implementing, managing and debugging any edition of Project, Project Server, and Project Online and can provide a wide range of cost-effective remote support services following proven best practices to help businesses of any size to get all the advantages of this leading platform. Consulting support available from Progent include solution planning, installation and migration, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.
Progent offers affordable online and onsite support to help businesses of any size to migrate any part of their core IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Progent's IT outsourcing services offer affordable network consulting for medium-size companies. Whether it involves designing system infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or building an on-line business solution, outsourcing your network engineering services can smooth out costs and eliminate risks, allowing network support budgets to grow in a more linear and manageable manner than is possible by amassing a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and highly available network foundation for your vital Windows-powered applications such as Windows Server 2008, Exchange Server, and SQL Server 2008.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable uptime for key applications by providing unified, mixed-platform monitoring of IT infrastructure deployed across local datacenters and cloud environments. Progent's SCOM consulting group can provide advanced remote and onsite expertise to assist businesses of all sizes to design, integrate, tune, update and repair SCOM 2016 solutions. Progent can help you to migrate to SCOM 2016 from earlier releases or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified IT management solution. Progent can also help you extend your SCOM 2016 environment to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Windows Server 2008 represents a major step forward in making IT networks more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer an improved environment for web publishing. Progent can assist your company benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, staffing, network monitoring, and security engineering expertise.
Microsoft Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support to help your company to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to plan and carry out a smooth Skype for Business migration.
Progent's certified cybersecurity consultants can perform NodeZero-powered penetration tests to verify your security monitoring and protection tools and policies are correctly set up and effective.
Progent's certified Windows Server 2022 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Windows 8.1 is designed to run on devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, including its touchscreen support and iconic tile user interface, offer a wide range of benefits for organizations who understand how to exploit them. Progent's Microsoft-certified experts can assist get your business up to speed with Windows 8.1 and show you how to gain maximum business value from the product's various new and enhanced technologies.
Progent's Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your IT network from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many attacks that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can help you to deploy Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Cisco Unified Communications Manager (CUCM), originally named CallManager, functions as the core of Cisco's communications and collaboration solution. Unified CM and Unified CM Express (CME) provide a location-independent IP-PBX by integrating tightly with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable online and on-premises support to assist businesses of all sizes to create and administer CUCM ecosystems by providing Unified Communications Manager configuration and technical support services that add optimum business value. Progent can assist with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent's proven ransomware recovery consultants can assist your business to rebuild an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's Microsoft-certified Windows Server 2022 experts can assist your company to design and carry out an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Progent's Windows 11 consultants can provide a variety of services to support Windows 11 such as cloud integration, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning, and Call Center support services.
Progent offers cost-effective remote support to assist businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security.
Progent's virtual classroom webinars offer small businesses the affordability, ease, and versatility of virtual learning and the effective training methods of seasoned teachers who use sophisticated collaboration software to reproduce real-time, interactive classrooms. Progent can provide webinar education for popular desktop software including components of Microsoft Office such as Office Excel, Word, PowerPoint, and Outlook: MS Dynamics business accounting and management information products such as MS Dynamics GP (Great Plains); as well as other leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's network consultants can assist you to streamline desktop PC change and update deployment by delivering expertise with administration tools that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
With virtual servers, businesses can operate multiple virtual servers on one actual server. Virtual server technology enables companies to gain all the benefits of server segmentation, but without the expense associated with purchasing extra server hardware. Virtual servers are the enabling technology for private clouds, which offer important advantages such as reducing the costs of hardware, datacenter facilities, and administration while enhancing data protection, network reliability, and disaster recovery. Other useful server management technologies are network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can assist you with all aspects of server consolidation and administration to enable your business to contain costs and save time.
Progent's data center support services are intended for businesses with hardware housed at Internet Data Centers or data center colo hosting facilities and requiring on-demand on-premises service at the colocation facility plus remote help from Microsoft and Cisco Premier professionals. Progent provides a complete range of IDC and IDC and co-location support services including network architecture evaluation, Windows and UNIX server installation and support, tech support for server and telecommunications infrastructure, development and deployment of high availability configurations, architecting and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server and storage clustering systems.
Progent provides the services of Microsoft and Cisco-Premier IT support experts to offer clients economical ways to help organizations optimize the benefits of Microsoft and Cisco technology. For networks that span from small offices to large enterprises, Progent's expert engineers can assist you to enhance your network's e-mail infrastructure, security, availability, throughput, and network management.
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery strategy to prepare for an IT system disaster. Progent can help you develop a complete disaster recovery plan that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, zero-downtime system solution that takes into account reliability issues involving a wide array of network technologies and procedures.
Progent can provide the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.
Progent's Windows 11 consulting experts offer a variety of services for Windows 11 such as cloud solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated provisioning, and Help Desk support services.
Cisco's security and offsite access technology for small organizations represent a full line of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and CCNP certifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that fit most closely with your business goals.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or update .NET applications rapidly and affordably.
MS Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade solution featuring advanced security, seamless integration with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved business efficiencies, enhanced worker productivity, and stronger intellectual property protection. MS Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer remote and onsite configuration support and mediation help for your Office Communications Server 2007 environment and can assist your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to plan and execute an efficient migration that will add significant strategic value to your information network
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup processes and allows fast recovery of vital files, apps and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical information.
Progent can assist you to understand the many subscription options offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that transparently combine on-premises and cloud products and services.
Systems Management Server 2003 provides added capability for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software by making it simpler to copy system images, control mobile computers, and operate management utilities. In addition to alerting you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible processes and standards to manage PDAs and smart portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security plan that incorporates policies, procedures and technologies to keep your IT network protected.
Progent's certified Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security gaps.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's team of application experts can provide in-depth consulting, custom development, integration assistance, and online classes for popular business applications that address vital areas including ERP, general accounting, business reporting, web application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting and troubleshooting support remotely, Progent can help small businesses anywhere in the United States to save the time and expense related to travel and on-site visits without sacrificing the effectiveness of consulting services.