Rancho Cordova Consulting Experts for Network Support Providers
Temporary IT Support Assistance
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Organizations in Rancho Cordova
Progent's consulting support for IT service firms in Rancho Cordova California allows your company to offer your customers Progent's consulting and Help Desk support with your brand as a seamless extension of your regular IT services team. This can put you on the fast track to add to your revenue, close gaps in your service offerings, satisfy your clients, and improve your profits.
Progent's nationwide team of network infrastructure engineers, PC integration and troubleshooting specialists, network admins, and data security consultants have acted as transparent extensions to the support staffs of some of the country's largest IT service businesses. Progent's range of expertise enables you to broaden the scope of your IT service business, and Progent's close integration with your support team lets you elevate and protect your branding.
Progent is a network support company with two decades of background delivering online expertise to small and mid-size organizations. Progent is a Microsoft Certified Partner and has one of the largest groups of Cisco-certified CCIE network infrastructure engineers of any private IT services firm in the world. Progent has provided remote IT assistance and advanced consulting to clients in every state in the U.S. (See recommendations from Progent's customers.)
Providing Progent's Services Under Your Branding
Progent's reseller program for IT service providers offers seamless resale to your clients of professional IT services. Progent bills your firm directly and performs under your instructions to provide your clients support services under your brand. In addition, Progent offers a low-cost Extended Hours Support Program for clients who need access to 24x7 technical support.
Help Desk and Ticketing for Network Service Providers
Ticketing is fundamental to a successful service desk. But modern ticketing platforms are not just expensive to acquire and staff, but difficult to set up and manage. Smaller IT support organizations seldom have the necessary budget or personnel. Progent's Service Desk and ticketing program gives IT support organizations an economical way to retain their company branding while delivering their customers responsive desktop support built around a best-of-breed ticketing system and reinforced by fast escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Providers
Progent's Call Center and ticketing program for IT service organizations leverages Progent's investments in highly scalable ticketing technology, an online desktop services team, and a group of geographically distributed subject matter experts. You can use Progent's ticketing platform exclusively or Progent can establish data interchange with your current ticketing system. The features available with Progent's Call Center and ticketing services allow you to increase your physical and virtual support volume, the range of technologies your firm can handle, the number of geographies you can service, and your overall availability.
Key features of Progent's Help Desk and ticketing solution for IT service companies include:
- Progent's remote desktop service staff provides Level 1 end user support with 1-hour SLA to begin work during standard work hours.
- Normal support hours are 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is available at extra cost.
- Optional on-premises service in larger metros is offered across the US at extra cost.
- You have full control of your clients and invoicing.
- Your clients enter requests using your custom branded Internet portal, an 800 phone number, or by sending a message to your dedicated mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting expertise for network service firms allows you to become a sole source for virtually all IT guidance and troubleshooting your customers may require. You can build your staff and core IT skills at your own pace without being forced to say no to new business owing to a lack of in-house expertise or the absence of bandwidth.
Key aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent acts as a seamless supplement to your in-house IT service group, responding to your direction, and invoices you rather than your customer.
- Granular Billing: Progent bills on a per-minute basis to minimize expenses.
- Detailed Documentation: Progent utilizes an enterprise-class service documentation platform to ensure that all IT services delivered are fully described. This enables you to shift account responsibilities to internal personnel once you have sufficient staff and relevant skill sets.
- Safely Grow Your Service Business: You can quickly and affordably accept more jobs outside your core areas of expertise and serve new territories without the risks associated with increasing your full-time staff too rapidly.
- Strengthen Your Brand: You can improve your mind share as a comprehensive IT service firm by offering more solutions to more customers under your own company name.
- Flesh Out Your Services Portfolio: Progent offers top-tier support in a wide range of technologies and can act as a dependable reservoir of skills for expanding your IT service operations.
- Rapid Problem Escalation: With a sizable team of high-level IT experts available, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging problems can be handled fast.
- Make Your Clients Satisfied: Satisfied customers keep coming back. By joining with Progent, you can continue making your customers successful without ever forcing clients to seek help from other support firms.
- Remote Technical Support Professionals: For 20 years, Progent has delivered online network support from Call Center support to high-level consulting. Effective remote support saves money while delivering fast results.
- Major Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including CISSP, CISM, and GIAC. Find out more about Progent's industry certifications.
Progent's Areas of Expertise for Rancho Cordova, California Companies
Progent's nationwide roster of certified engineers can provide Rancho Cordova, California businesses a broad array of online consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for IT service organizations include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Support Services
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure Active Directory Planning
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Expertise
- Microsoft Azure, AWS, Google Cloud Platform
- Online Network Technical Support
- Work from Home Integration
- Cisco Network Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Consultants
- Cybersecurity Consultants
- Threat Assessment with NodeZero
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support
- Colocation Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Automation
- Fast, Low-cost .NET Application Development.
- Windows Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- iPhone and Android Management
- Apple iPhone Integration
- Android Phone Integration
- Ransomware Defense and Recovery
- Data Backup/Restore Solutions
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Predictive and Onsite Surveys
Find Out More Details About Progent's Consulting Support for IT Service Firms in Rancho Cordova, California
For additional details about Progent's reseller program for network service organizations in Rancho Cordova, California, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Windows Server 2008 Active Directory Technical Consultant
Engineer Windows Server 2008 R2
Microsoft Windows Server 2008 is an important step forward in making information networks more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to provide a better environment for web hosting and development. Progent can assist your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, troubleshooting, education, staffing, network monitoring, and security services.
Top Engineers Skype for Business Back End Server
Skype for Business and Cisco UC Consulting Services
Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and PSTN calling. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence consultants offer remote and on-premises support services to assist you to manage and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Professionals ProSight VM Hosting
ProSight VM Hosting Consulting
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a world-class data center, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive IT outsourcing alternative that improves network availability and protection, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and key business application servers supported within a safe and fault tolerant facility on a fast, non-stop virtual machine set up and maintained by Progent's computer service experts.
Support Services Expertise for IT Service Providers
Best Expertise for IT Service Firms Remote Consulting
Progent's Reseller Program for IT Service Organizations lets you use Progent's consulting experts while retaining your own brand as a transparent extension of your network consulting team.
Remote Technical Support Operations Manager
MOM 2007 Professional
Progent provides a variety of network support bundles for small businesses. These IT outsourcing and network monitoring services are built around the proactive problem handling capabilities of Operations Manager, a state-of-the-art server and system management product that tracks the reliability, throughput, and safety of your network and identifies potential problems before they can bring down your network. With Progent's economically priced network support packages, small organizations can choose a simple co-sourcing package built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package.
ransomware data restore Consultant Services
Spora ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Apple Macintosh Network Security Consulting
Top Mac Virus Recovery Online Support Services
Progent's certified security staff can show you how to safeguard your Mac network through expert services such as running security audits, clean up after virus and worm penetrations, setting up firewalls, integrating safe off-site and mobile access, deploying monitoring programs for defense against viruses, spam, and malware, and developing a company-wide security strategy adapted for the specific goals of your business information system.
After Hours Developer SSRS
SQL Server Integration Services Integration
Progent offers remote and onsite expertise to help your organization with any phase of BI reporting from debugging or modernizing reports to planning and deploying an advanced BI environment. Progent's BI consultants can help your company to maintain your existing reporting system, assist you to upgrade reports and databases from a legacy reporting product to a current one, and provide as-needed remote mentoring to meet your specific needs. Progent's business reporting and analytics professionals offer expertise in all popular BI reporting and visualization tools such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.
Emergency SCOM 2012 Migration Setup and Support
SCOM 2012 Fabric Monitoring Technical Consultant
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and troubleshooting SCOM environments and offer organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Troubleshooting Windows 8.1 Wireless
Windows 8.1 Work Folders Computer Consultants
Progent's engineers can provide a range of consulting services to help organizations of any size to deploy, manage, and support IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to create testing labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 migration plans following proven methodologies.
ransomware business recovery Consulting Services
Services Conti ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the spread of an active ransomware breach. Call 800-462-8800
VMware VCDX certified Specialists
Consulting Services VMware VirtualCenter
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud systems. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.
Award Winning Java programming Professional
VBA Programming Firms
If you need assistance creating, enhancing, or repairing business aplications for Windows, Linux, or the Web, Progent's expert team of program developers, relational database designers, and project managers can ensure you get the project done on time and within budget. Progent's experienced application programmers offer affordable and efficient remote help for projects as simple as writing VBA macros for Office Excel or as large as developing line-of-business database applications based on Microsoft SQL Server or MySQL.
Programming Firms Microsoft T-SQL
SQL Server Replication Professional
Progent's Microsoft-certified SQL Server programmers and DBAs offer remote expertise to assist businesses of any size to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts offer support for any element of the application life cycle in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
Juniper Junos BGT Cybersecurity Firm
Juniper Junos BGT Security Contractors
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Aironet 802.11ac AP Upgrade Setup and Support
Aironet 3700 Access Point Online Help
Progent's certified wireless networking consulting experts can assist businesses of any size to plan, deploy, administer and repair Cisco Aironet wireless AP solutions to provide the performance, range, capacity, expandability, security and ease of management required for transparent connectivity between Wi-Fi and wired networks. Progent can provide efficient remote and onsite support for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help your business design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Work at Home Data Protection Onsite Technical Support
Remote Consulting Offsite Workers Data Protection
Progent can assist small and medium-size organization to plan, configure, validate and troubleshoot backup/restore systems to support a remote workforce.
Offsite Workforce Security Configuration
24-Hour At Home Employees Endpoint Security Online Support Services
Progent can help small and medium-size businesses to configure cybersecurity protection solutions and deliver cleanup services required for remote workers.
Altaro VM Backup Troubleshooting Technical Consultant
Altaro VM Backup Troubleshooting Remote Support
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to assist you to plan, install, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology.
Meraki MR62 Access Point Computer Engineer
Online Help Meraki MR66 Access Point
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and support services to assist you to design, install, manage, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's consultants can also help your organization to design and deploy hybrid networks that integrate local and cloud-hosted services and that provide easy access, advanced protection, unified management, and consistent performance for all your wired and wireless endpoints.
Specialists Mirial
After Hours Technology Professional Polycom Telepresence
Progent can provide the expertise of a senior specialist with years of hands-on experience configuring, managing, and enhancing immersive telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network management group, your ISP, and your telepresence platform vendor to assist your company maximize the strategic value of your telepresence solution.
24x7 Offsite Employees Cloud Integration Remote Support Services
Work at Home Cloud Integration Network Consultants
Progent can assist small and mid-size businesses to provide their home-based employees with transparent access to cloud resources.
Support and Integration Cisco Help Desk
Network Support Help Desk Remote Consulting
The Contact Center service delivery model used by Progent's Technical Response Center offers small and midsize businesses an dependable alternative to dependence on freelance consultants by offering extensive technical knowledge accessible to multiple engineering groups, optional 24x7 availability of emergency assistance, escalation capability to top-level experts for handling the most intractable issues, service consistency and dependability, prompt follow through enforced by veteran service managers, a choice of easy-to-use techniques for requesting service jobs, and excellent progress transparency enabled by ticket updates and available through a web portal.
On-site Support System Center 2016 Configuration Manager
System Center 2016 and Hyper-V Integration Support and Setup
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and fixing Microsoft SCOM environments and can provide organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Internet Security and Acceleration Server Support and Setup
24 Hour Microsoft Experts ISA Server Engineer
Progent's certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with multiple sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your company in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your information security needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
24/7 OS X Security Technology Consulting Services
Open Now Apple Mac Firewalls information Systems Audit
Progent's certified security consultants can show you how to protect your Mac network through expert support offerings such as performing security audits, clean up after virus and worm penetrations, configuring firewalls, implementing safe remote and mobile access, deploying automated programs for defense against viruses, spam, and malware, and creating a company-wide security plan appropriate for the particular objectives of your business information system.
Exchange 2013 Unified messaging Integration Support
Exchange 2013 EAC Integration Services
Exchange 2013 includes major improvements to the capabilities of Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements affect vital areas such as manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient validation and rollout strategy, and educate your IT team to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management for Microsoft Exchange 2013.
Android Touchdown Remote Troubleshooting
Android Touchdown Consultant Services
Progent's veteran team of network consultants and application specialists have years of background providing online and onsite assistance for businesses of all sizes who want to integrate Android phones and tablets into their information systems so that users can be productive from anywhere. Progent offers the range of know-how to resolve network problems that span multiple manufacturers and that represent a combination of legacy and current information technology. Progent offers budget-friendly remote expertise to help you with any aspect of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to resolve particularly challenging technical issues, or Progent can provide comprehensive project management services to help you finish major network projects on time and within budget. Progent can help with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual classes to help you manage and operate Android phones and tablets to maximize their business value.
Exchange 2013 Availability Consulting
Exchange 2013 Active Directory Technical Support
Exchange Server 2013 includes significant enhancements to the capabilities of Exchange 2010 and introduces important new features as well as a redesigned structure. These improvements favorably impact vital IT areas like manageability, high availability (HA), security, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, create a cost-effective test and deployment strategy, and train your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.
Cisco Firepower 1000 Series Firewalls Information Technology Consulting
24 Hour Cisco Firepower AVC Consulting
The new Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Activesync Consulting Services
Microsoft Activesync IT Consultants
Progent's consultants provide experience in multiple disciplines related to mobile networking including network architecture, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft certified consultants can save your business time and expense by applying their wireless background to show you how to choose and integrate wireless connectivity solutions that make sense for your company. Progent can also optimize your IT architecture so that mobile PDAs perform better.
Onsite Wireless Site Survey Setup and Support
24-Hour Wireless Site Survey Consulting Services
Progent's wireless site survey services help you to design, install and debug a Wi-Fi network customized for your environment, offering you a WLAN that delivers the reception, performance, capacity, Quality of Service, security, and hand-off ability your company requires. Wireless site survey services from Progent include online predictive modeling for designing a Wi-Fi network and onsite site survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi LAN.
Immediate SCOM 2012 Cloud Monitoring Online Support Services
SCOM 2012 R2 Online Consulting
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and fixing System Center Operations Manager environments and can provide organizations of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Wisconsin Design Firm
24 Hour Computer Help Oklahoma
Progent's National Support Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support professionals provide phone help and online direct network access to troubleshoot and repair technical problems quickly and economically. The breadth of IT experience represented by Progent's staff of nationwide support engineers makes it possible to escalate even the toughest problems to appropriate specialists as required.
Cisco VoIP phones Single Number Reach Support
CCNP Expert Certified Video IP Phones IT Services
Progent's CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
