Enlarging your telecommuter workforce can have a significant effect on network architecture, security/compliance, and company workflows. Progent has two decades of background helping businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Waltham organization to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers support services that go from on demand expertise for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Waltham, Massachusetts companies to succeed with any facet of building a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, data security, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed for a remote work environment can be particularly complicated if you have to manage a mix of worker-owned hardware such as desktop computers and laptops, routers, and Wi-Fi APs from various vendors and with a variety of OS software and firmware levels. Progent's background delivering online help for both legacy and current IT products in remote office solutions enables you to make efficient use of your available infrastructure and provides you with fast access to expertise for making essential upgrades. Support services available from Progent to help your company to create a productive work-at-home ecosystem include:
- VPN connectivity makes it possible to establish a secure tunnel for authorized remote workers to access IT resources situated at your company data center or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your at-home workforce and your key network resources by providing online VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your at-home workers to set up Cisco's popular AnyConnect software to provide safe VPN connections for a broad range of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and use a remote PC's desktop. This provides network managers substantial control over the digital ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, local wireless networks, and firewalls. Progent offers top-tier online support for configuring routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wireless networks, often shared by the whole family and guests, are commonly utilized by at-home employees to access their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can assist businesses to resolve these problems by providing expertise like Cisco Aironet integration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti wireless access point integration help.
- Internet connectivity methods affect the speed and availability of connections between telecommuters and the corporate data center. Mission-critical processes might demand backup Internet access in the event the primary connection breaks. Progent offers guidance for identifying Internet service providers, picking appropriate bandwidth and data volume bundles, and configuring fault-tolerant Internet connections. See Internet connectivity solutions.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Waltham, Massachusetts business, call 1-800-993-9400 or go to Contact Progent.