Fast Remote Consulting for São Paulo São Paulo UNIX, Linux, or Sun Solaris NetworksFor small and midsize businesses located in São Paulo São Paulo, Progent offers technical support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has delivered online support to businesses in every state in the U.S. (See Progent's customer recommendations). In addition, Progent can furnish the expertise of Cisco CCIE network specialists for challenging connectivity issues, plus the services of CISSP and CISM-accredited security engineers to help with advanced security design and business continuity preparedness.

Progent's remote technical support services represent exceptional leverage due to the fact that they are equipped with the real-world experience and the sophisticated technology to resolve the majority of network issues rapidly. Efficient support reduces immediate costs since solutions accumulate a smaller number of chargeable minutes. Remote support also avoids the expense of dispatching an engineer to your location. Your company benefits even more in indirect expenses by reducing or avoiding network downtime and associated costs resulting from business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused management.

Progent's pricing model for online help is designed to get the most out of your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you are charged just for the support that you receive. Unlike typical online support companies, Progent asks for no initialization charge or minimum payments. Progent's one-minute granularity and clean model for billing eliminate scenarios where fast repairs somehow turn into substantial tabs. Progent's penchant for solving problems efficiently results in your company spending less cash.

Progent's Remote Service Tools
Over time, Progent has refined an arsenal of customized tools and field-tested methodologies which allow the maximum degree of effectiveness for remote consulting and repair for small company computer systems. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN connectivity allows the experts of Progent's Technical Response Center to communicate with your network without violating system security.

Progent's highly evolved service reporting application keeps comprehensive histories for the support that Progent's clients have received. Progent's team service personnel have the benefit of the history of services delivered to every customer by every engineer. This history of problems and solutions is stored as an easily retrievable internal knowledge base that allows Progent's remote support experts to share their knowledge with the whole team to make sure that the quality of Progent's support services grows over time. Progent's high-level accreditations and working associations with major vendors such as Cisco and Microsoft permit access to other extensive technical knowledge bases and allow fast access to manufacturers' internal product engineers with the result that Progent's remote service experts can find optimal solutions quickly.

Initiate Online UNIX, Linux, Solaris, or Apple macOS and OS X Technical Help from Progent
To access Progent's remote services in São Paulo São Paulo or to learn additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical need for network help, visit Immediate Urgent Support.

Phone-based Technical Services Offered Progent
Progent's online consulting engineers possess advanced credentials in a comprehensive set of technologies. This broad scope of IT skills enables Progent's consultants to resolve almost any emergency likely to crop up in a small or midsize company network. Credentials held by Progent consultants in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, CCDA and CCDP.

To provide assistance to clients with mixed-operating system environments, Progent also offers access to consultants who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.

Online support Offered by Progent to companies in São Paulo include:

Additional Consulting Services Available from Progent
Progent offers the services of world-class remote consulting professionals for special projects that small companies often need. Billing charges for ongoing consulting projects are determined based on the level of expertise of the consultants assigned. Progent's background in these important fields of computer technology allows clients to complete major initiatives economically and on schedule. Progent's special remote consulting solutions include:
  • Help Desk Services
    Progent's Call Center support programs for small companies with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Call Center services are well suited for smaller companies who lack the budget to create an internal Help Desk Call Center but who require quick response from a dependable Help Desk Call Center with proficient telephone support as well as the available expertise to escalate complex problems to high-level consultants.

    Progent's Help Desk Co-management services make it possible for your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around the top PSA tool for managing service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting services can aid you in creating an efficient new Call Center or revamping your established organization, evaluating or customizing Help Desk application software to meet the special demands of your corporation, or adding occasional online staff to reinforce your existing Help Desk resources during unusually busy scenarios like software transitions, major upgrades, or installing brand new applications.

    Progent's Help Desk Call Center team of experienced network professionals gives your workers in São Paulo São Paulo instant communication with a reliable support resource with substantial background delivering phone support and remote troubleshooting for IT systems based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk the reputation as a solid driver of company productivity, and Progent's goal is to solve rather than simply annotate technical issues.

  • Business Applications Services: Education, Development, and Integration
    Progent's Applications Consulting Group can supply remote professional consulting support and training in specific application fields including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide expertise, customization, and training for Microsoft business applications including Microsoft CRM, MS Project, Word, and MS Excel. To find out more on Progent's expertise, customization, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

    Progent's Mac consultants can support the imaginative facets of Macintosh systems by offering remote help services and education in imaging, audio, and motion video. Progent's support professionals offer assistance in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with specific procedures such as scanning or digitizing audio/video or building an audio/video post production studio.

    Remote Network Monitoring Support
    Progent can provide companies in São Paulo São Paulo remote network and server monitoring services based on MS Operations Manager IT infrastructure monitoring, customized by Progent to suit your environment so that your computer support is proactive and automated. By detecting potential problems before they cause crashes, system monitoring can ward off disruptive and costly network breakdowns. Progent can also deploy system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows systems, or networks based on a combination of OS platforms.

How Your São Paulo São Paulo Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent phone-based help with UNIX, Linux, Solaris, or macOS and OS X environments, visit Progent's Emergency Phone-Based Help, call 1-800-993-9400, or visit Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services




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    IT Consultant Remote Employees Endpoint Management

    Progent can assist small and mid-size organizations to deploy efficient remote endpoint management solutions for administering endpoints used by offsite workers.

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    Juniper SSL VPN Router Security Certification

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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  • Online Office Outlook Learn
    Software Outsourcing Consultant Online Office Word Training

    Progent offers customized remote training for a range of desktop apps and environments including Office and Microsoft 365 Excel, Word, Access and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the advantages of conventional in-person seminars, such as instant interaction between students and trainers, but eliminates the costs of transportation and the challenge of attempting to synchronize the availability of many workers. Available to single students or groups of all sizes, Progent's virtual training permits the teacher to run the class from a remote facility while the clients can be spread throughout an office or all over the country. Virtual training supports proven teaching aids such as broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specific topics or longer in duration and broader in coverage.

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    Professional Google Android patch management

    Progent's support services for software/firmware update management offer organizations of all sizes a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your servers, peripherals {like printers, network appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.

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  • Microsoft 365 and iPhones Technical Support Services
    Microsoft 365 and on-premises Exchange Information Technology Consulting

    Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on schedule and on budget.

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  • São Paulo-São José dos Campos Security Consulting São Paulo, SP Computer Network Specialists

  • Postini Technical Support Services
    Information Technology Consulting Postini

    E-Mail Guard is Progent's economical antispam and virus protection managed service that gives small companies enterprise-quality protection from spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-managed anti-spam and anti-virus services that ward off email attacks before they can breach the network firewall. Perimeter Manager also allows administrators track and manage their email systems, irrespective of server vendor, hardware technology, or geographic location.

  • Technology Consulting Server Virtualization Server Virtualization Remote Technical Support
  • Temporary Network Support Staffing Support Expertise Sao Paulo São Paulo Short Term IT Staffing Help São Paulo
  • Top Progent Cybersecurity Experts in the News Consulting Services Cybersecurity Expert Darrin Johnson Services
  • Top Ranked Citrix virtual Windows desktops Engineer Citrix desktop virtualization Services

  • Services ransomware defense
    ransomware vulnerability checkup Consultant

    The ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's preparedness to block ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to collect information concerning your existing security profile and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup/recovery system that reduces your exposure to ransomware and meets your company's needs.

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  • Top Ranked Computer Consulting Dynamics GP Great Plains Software Engineer Microsoft Dynamics GP ERP

  • Microsoft Desktop Server Administration
    MCSE Expert Certified Desktop Technology Consulting

    Progent can deliver a broad array of affordable consulting and support services to assist your company to deploy, integrate, repair, and manage workstations and laptops powered by Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or remote assistance for single machines or notebooks or work with your business to plan and implement a company-wide rollout of new or revised operating system platforms and business applications. Progent can also supply engineers and technicians to assist you to plan for and implement a site move or consolidation designed to cause the least possible disruption of your business.

  • Ubuntu Linux, Sun Solaris, UNIX Support Services São Paulo-Itaim Bibi Debian Linux, Solaris, UNIX Online Technical Support State of Sao Paulo
  • Urgent Zero Trust Security Computer Consultant Duo Two-factor Authentication Computer Consultant

  • Service Desk Sharing IT Services
    Integration Virtual Helpdesk

    Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's roster of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.

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  • WatchGuard Firebox T55 Firewall Security Contractor Security Group WatchGuard Firebox M370 Firewall
  • Windows 10 Provisioning Consulting Remote Technical Support Windows 10 Edge

  • Design Firm Windows 8.1 DirectAccess
    Windows 8.1 Consultancy

    Windows 8.1 is engineered to run on computers from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, including touch screen support and iconic tile GUI, provide a wide selection of advantages for companies who understand how to put them to work. Progent's Microsoft-certified experts can help get your business up to speed with Windows 8.1 and show you how to derive maximum business advantage from the product's many new and enhanced technologies.

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  • HP Data Protector Engineers
    Specialist VMware Data Recovery

    Progent can provide affordable online access to consultants skilled in a broad range of products and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and smartphones. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist you to deploy, upgrade, or troubleshoot data backup solutions for a variety of environments such as local, edge to datacenter, cloud-based, or a mix.

  • Windows Server 2012 R2 Clustering Technology Consulting Windows Server 2012 R2 Storage Spaces On-site Support
  • Windows Server 2012 R2 Multitenancy Help and Support Consulting Windows Server 2012R2 Private Cloud
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  • Immediate IT Consultant Ubuntu Linux, Solaris, UNIX Sao Paulo
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  • Windows Virtual Desktop for Apple Mac Online Troubleshooting Remote Desktop Connection Client for Mac Onsite Technical Support
  • Work from Home Employees Consulting Experts near São Paulo - Integration Assistance São Paulo Remote Workforce Consulting near São Paulo - Connectivity Consulting São Paulo
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  • Top Support Services Duo MFA and Single Sign-on
    After Hours Duo Multi-factor Authentication Integration

    Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.

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  • wireless controller Network Consultant Computer Consultant Flex Series Wireless Controller

  • Urgent School District Consulting Services
    School District Cisco Specialists

    Progent has a long background providing a broad range of remote IT consulting and urgent repair services to local governments and schools throughout the United States. Progent is one of the pioneers in delivering advanced online IT consulting and has delivered IT solutions to organizations in every state. Remote support eliminates travel expenses and solves issues faster than on-premises service calls.


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