Reston Offsite Workforce Connectivity Consulting Company
System Planning, Implementation, Administration and Help Desk Consultants
Expanding your remote workforce may have a major effect on IT architecture, security/compliance, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Reston company to select the right technologies and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers services ranging from on demand guidance for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can assist Reston, Virginia companies to with any facet of creating a high-performing remote work environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.
Network Infrastructure for Teleworkers
Configuring the network infrastructure needed to support a remote workforce can be particularly complicated if you have to manage a combination of personal hardware such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware levels. Progent's experience providing online help for both outdated as well as modern IT products in virtual office solutions allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to top-tire consultants for making essential updates. Support services offered by Progent to help you to implement a productive work-at-home infrastructure include:
- VPN technology makes it possible to create a safe connection for authorized remote employees to use IT assets located at your company datacenter or in a public cloud. Progent can assist you to configure and manage VPN connections between your teleworkers and your key IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your remote workers to set up Cisco's AnyConnect client software for secure VPN connections for a wide selection of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products allow a telecommuter to see and use a data center PC's desktop. This technology gives network managers substantial control over the digital ecosystem of telecommuters and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent offers expert remote support for setting up home routers from a range of vendors. See router integration support from Cisco-certified experts.
- Home Wireless networks, often shared by families and visitors, are commonly used by at-home employees to connect to their router for work. This can cause throughput as well as security problems. Progent can assist you to mitigate these problems by providing expertise like Cisco Aironet integration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti wireless access point setup help.
- Internet access solutions impact the speed and availability of connections between telecommuters and the company data center. Line-of-business processes may demand redundant Internet connections in case the primary connection fails. Progent offers expertise for picking ISPs, picking sensible service packages, and configuring high-availability Internet connections. Refer to Internet connectivity solutions.
IP Voice Integration for Teleworkers
Extending the corporate phone environment to include telecommuters is vital to supporting an effective work-at-home solution. A variety of cloud-based IP voice products are used by small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's modern or older platforms for VoIP solutions. Progent can assist businesses of any size to design or maintain a remote IP voice service that provides the flexibility, convenience and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations optimize their current Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. Unified Communications Manager supports other combined media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's CUCM support, visit Cisco Unified Communications Manager consultants.
- CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, visit CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to work with these VoIP solutions and deliver online configuration and debugging expertise.
Video Conferencing for Remote Workers
A wide selection of voice/video conferencing platforms from major technology companies support virtual meetings, video conferencing, chat, and content sharing for both onsite users and at-home workers. Many organizations use multiple conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to manage your current voice/video conferencing ecosystem and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business clients to accommodate your at-home employees. For details about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Webex and for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist you to optimize your network infrastructure to run them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office families, offering a powerful environment of productivity apps that deliver a consistent user experience for exchanging data and ideas throughout a corporate network and on a broad selection of endpoint computers. Progent has provided remote consulting support for Microsoft SharePoint and Exchange since their first publication and can assist businesses to tune these flagship collaboration platforms to maximize the effectiveness of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration. Designed as a substitute for Skype for Business Online, Microsoft Teams can enable chat, video meetings with screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly branded Azure Active Directory) for delivering its full range of features. For additional information about Progent's consulting services for Microsoft Teams, see solution design and deployment expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web entities to allow collaboration and knowledge sharing by offering policy-based access to content, business processes, and tools for searching through company-wide information silos. SharePoint allows you to build secure portals that permits at-home workers to view and update aggregated business intelligence via Wikis, Blogs, social sites, and Web Parts. For details about Progent's SharePoint consulting expertise, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange expertise, refer to integration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote workers can save files to OneDrive, and co-workers can share them securely via a browser. Included with Microsoft 365, OneDrive enables remote workers to co-edit files. Edits created offline are automatically synced when you reconnect to the Internet. To find out about Progent's support services for Microsoft OneDrive, see Microsoft Onedrive configuration experts.
Cloud Integration Services for Remote Workers
Progent can provide affordable online assistance for helping organizations to build, maintain and repair cohesive hybrid network architectures that include internal data centers, teleworkers, branch offices, and cloud resources. Progent can provide top-tier consultant for all types of public cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers resolve issues with public cloud access, identity, and cybersecurity.
Azure is a leading platform for public cloud services that allows you to use IT infrastructure, servers, and critical applications hosted on Microsoft's massive cloud. Microsoft Azure includes over one hundred cloud-based services including the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist you to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and plan backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure connections to Azure for remote workers by setting up and troubleshooting firewall appliances and VPN tunnels. For information about Progent's consulting services for Microsoft Azure, visit Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's popular suite of client productivity software and cloud-based services available by subscription. Office applications and cloud services are marketed in a selection of bundles designed for customers ranging from individuals and small offices to major corporations. Progent offers fast and easy online access to experts familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to evaluate the numerous subscription bundles available for Microsoft 365 and configure 365 apps for your at-home workers in a way that delivers maximum business value. For details about Progent's support services for Microsoft 365, visit Microsoft 365 consulting support.
Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of lower costs for data center infrastructure, simplified management, on-demand scaling, high reliability, and other benefits associated with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run smoothly with on-premises deployments of Exchange, allowing customers to build hybrid information systems. Progent's certified Exchange experts can provide occasional assistance to get you past challenging technical roadblocks and also offer end-to-end project management outsourcing to make sure your teleworkers have easy and secure access to your Microsoft 365 Exchange Online deployment. For details Progent's support services for Microsoft 365 Exchange Online, see Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the industry's top provider of cloud-based services. Progent offers fast and affordable online access to cloud integration experts who can help your organization to design, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other public clouds like Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help you to create a high-uptime network architecture so your employees have a consistent computing environment whether they are working from your headquarters, a remote branch, from home, or on the move. To learn about Progent's expertise for Amazon AWS, go to Amazon AWS consulting services.
Google Cloud Platform (GCP) is a leading collection of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your business to scale your current IT assets with the Google Cloud, and Progent's DBA experts can help you make your critical applications cloud ready so your telecommuters can take full advantage of Google Cloud services. Progent can help you to set up VMs on GCP Compute Engine, design a cost-effective storage solution with GCP Storage services, and simplify identity control for at-home workers with Google Cloud Identity. Progent's consultants can also assist your business to use GCP's management technology to administer and track your GCP environment. To learn, visit Google Cloud Platform integration services.
Help Desk Services for At-Home Workers
A fast, organization-wide switchover to a telecommuter workforce, which might be driven by an epidemic or as part of a disaster recovery process, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services allow businesses to outsource or augment their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center services leverage Progent's extensive network of online technical support experts along with enterprise-class ticketing and follow-up technology to provide an affordable, advanced Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 desktop support from help requests through trouble ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to check or update the status of their current trouble tickets, add information, and append screen captures or relevant files. Support services are delivered at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 IT experts to resolve complex issues. To learn more, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Augmentation Service allows your company to augment your existing Support Desk organization by sharing responsibilities for Support Desk services seamlessly between your in-house support personnel and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's co-managed Help Desk service uses a co-sourcing support solution utilizing the number one professional services automation (PSA) platform for managing service requests and ticketing, establishing ownership, tracking progress, and producing management reports. For details about how Progent's Support Desk Augmentation Services can help your company to deliver world-class IT support to your from-home workers, see Progent's Support Desk augmentation Services.
Security for At-Home Workers
Work-from-Home (WFH) staff members typically utilize their personal computing devices and often operate in a poorly secured physical area. This multiplies their susceptibility to malware attacks and requires careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive end-user education, and the development of security policies built on leading practices. Progent's veteran group of IT security support experts can assist your business to design, implement and maintain an effective security solution that protects critical IT resources in networks that incorporate remote workers.
Firewalls enable you to build a network environment that can be safely utilized by local users as well as by telecommuters, mobile employees, suppliers, customers, and the public. Modern firewall appliances allow you to configure and manage appropriate access rights to different classes of users and to scale your IT network and modify your cybersecurity posture as your business evolves and as cyber threats grow increasingly complex. Progent works with both new and older security appliances from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall support expertise, visit firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it possible to watch over the disparate computers utilized by teleworkers and either block or spot and respond to modern threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is installed on every protected endpoint device, monitoring all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to detect new attacks on arrival. When a cyberattack is spotted, ProSight ASM immediately isolates the targeted endpoint device from the network to quarantine the malware. Because the ProSight ASM agent is autonomous, endpoints stay protected even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, go to remote endpoint security monitoring for teleworkers.
Progent's Duo MFA Managed Services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices. With 2FA, when you log into a protected online account and give your password you are requested to confirm your identity via a device that only you have and that is accessed using a different network channel. A wide range of out-of-band devices can be used for this second form of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To learn more about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication services for at-home workers.
Security Audits can assess the vulnerability of your information system to all classes of outside and internal security threats for an environment that incorporates an at-home workforce. Progent can deploy remote, automated cybersecurity analysis software for quickly and economically uncovering a wide variety of security holes that can be surfaced over the Internet. Progent's security assessment experts, which can be managed by security experts with advanced certifications such as CISA, ISSAP, and GIAC, can help your business to evaluate your processes and policies and review your IT infrastructure to enable you to design top-level protection for your remote workers.
Horizon3.ai's NodeZero Pentest Platform is a cutting-edge penetration test (pentest) product family that can deliver automated threat assessment of your at-home connectivity solution and your internal and perimeter networks so you can uncover, prioritize, remediate, and verify cybersecurity vulnerabilities before threat actors can exploit them. Progent's pentest experts can assist you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal network in order to determine your present security profile. Progent's NodeZero experts can also help you to harden your network security and can help you to design and implement a unified cybersecurity ecosystem that streamlines management and provides maximum cyber defense for on-premises, cloud-based, remote, and perimeter IT assets. To learn more details about Progent's threat assessment solutions based on on NodeZero's penetration test products, see Consulting Support for NodeZero's PEN Test Platform.
Download White Paper: Protecting a Work-From-Home Environment
To read or download a white paper about critical areas to focus on for securing a network that supports telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
The field of Data Protection involves backing up and recovering critical information so as to avoid data loss and reduce recovery time and effort in case of storage system problems due to equipment issues, software glitches, user mistakes, cyber attack, or other causes. Dependable data protection solutions can be especially difficult to design and manage in hybrid networks that combine private data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for teleworkers must cover diverse kinds of user-owned endpoints. Progent can provide quick online access to experts knowledgeable about a wide range of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and handhelds. Popular backup/recovery products maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data spread across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and features fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate scenarios that require a rapid changeover to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your business to create, document and test a DR/BC strategy that addresses the process of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager provides a centralized platform for safeguarding critical information by managing onsite, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and applications. Managed endpoint devices can be personally owned or business owned. Network administrators managing the endpoint computers of teleworkers can utilize Intune to provision and authenticate applications on devices, push patches and certificates, configure policies for permission to access information and resources, manage passwords, establish VPN connections, determine how teleworkers share data, establish threat protection, ensure compliance, and wipe sensitive data from lost, stolen or deactivated devices. Microsoft Intune runs with iOS/iPadOS, Android, Windows, and macOS/OS X computers. To learn about Microsoft Intune and how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workers, see Intune remote device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that allows network administrators to keep off-premises endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for authorization control, application management, and setup management of endpoints. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a one-time purchase. Top features of VMware Workspace ONE include fast over-the-air provisioning of new notebooks, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, unifies management reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based services. For information about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Reston, Virginia business, phone
An index of content::
System Center 2016 Azure Integration Online Technical Support
System Center 2016 Virtual Machine Manager Professional
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, enhancing and fixing SCOM environments and offer organizations of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite technical support to assist you to remediate serious problems uncovered by SCOM 2012.
Endpoint Virus Immunization On-site Support
Urgent ProSight Behavior-based Virus Detection Consulting Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis tools by SentinelOne to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to manage the complete threat progression including blocking, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats.
Telecommuting Network Consultants Job Opportunity
Urgent Microsoft Certified Telecommuter Jobs
Progent is hiring a range of on-staff employees such as motivated MCSEs; system consultants with Cisco CCDP or CCIE credentials; and specialists in fault-tolerant system architecture with experience in mobile access, wireless integration, non-stop systems, business continuity solutions, data preservation, and virtual servers. Progent is also seeking desktop support technicians, remote troubleshooting professionals, and CISSP or CISM accredited security professionals. Progent is also hiring veteran managers able to perform efficiently in our high-growth, virtual office model. Progent contracts independent consultants with proven knowledge and field background in crucial IT topics beyond Progent's primary technical focus. Our Experts Team employs independent consultants who offer advice and programming services for strategic solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Solaris, or offer world-class help in technologies like telecommunications, web design, EDI, eCommerce, or dbm programming. Freelance consultants certified by Progent cooperate with Progent's staff professionals to deliver comprehensive solutions for small company networks.
Consult SentinelOne Ransomware Defense
SentinelOne Singularity and Vigilance Reseller Professional
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
Private Clouds for Small Businesses Technology Professional
24 Hour Consultancy Private Clouds for Small Businesses
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size company's production servers in an environment that gives the highest degree of dependability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting options are based upon mature virtualization architectures that enable small companies with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Cisco and Microsoft Certified Experts Microsoft Windows Failover Cluster Specialist
Microsoft Windows Failover Cluster Integration Services
The cluster feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 is radically re-engineered to streamline the installation, setup, and maintenance of clusters that provide improved levels of network dependability, security, performance, and flexibility. New or enhanced capabilities include cluster Validation, easier configuration and installation, unified cluster administration, redesigned cluster infrastructure for increased uptime, hardened protection and quorum models, minimization of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company evaluate the business benefits of Windows clustering, design and implement a deployment, train your network support staff to manage your cluster environment, provide ongoing consulting and technical help services, and create and validate a workplace recovery plan.
Microsoft Firewall Support and Integration
ISA 2004 Enterprise Edition Server Outsourcing
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience developing Microsoft ISA Server-based security solutions for information systems with multiple offices, remote users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Support Services wireless VoIP phone integration
Top Quality Aironet 3700 Access Point On-site Support
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to deploy, manage, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
SQL Server 2016 Express IT Consulting
SQL Server 2016 Capacity Planning Network Consultant
SQL Server 2016 introduces major enhancements in speed, capacity, security and compliance, availability, BOYD support, plus built-in BI. New features include PolyBase for handling structured and unstructured files simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises support to assist businesses of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Forefront Threat Management Gateway 2010 Computer Engineer
Forefront TMG Firewall Technical Support Services
Forefront TMG 2010 builds on the proven security technologies of ISA Server 2006 and provides a centrally administered Internet gateway that delivers a single-server solution for a variety of security features such as an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting features, allows custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft engineers can help your company to plan and execute pilot and production implementations; interface Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Microsoft Technical Consultants
Microsoft Software Consulting Firm
Progent's IT outsourcing services provide affordable computer consulting for small businesses. Whether it includes planning network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, allowing IT support budgets to increase in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust network architecture for your critical applications based on Windows.
Immediate MS SQL Server Development Company
Microsoft SQL Engineer
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid creation of cutting-edge enterprise-class programs that can give your company a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
ProSight Email Guard Outbound Email Encryption Consultants
Top Ranked ProSight Email Security Consulting
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized management and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further level of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Nephilim ransomware recovery Engineer
Hermes ransomware recovery Services
Progent's seasoned ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Work at Home Security Online Troubleshooting
At Home Employees Cybersecurity Online Consulting
Progent can assist small and mid-size organizations to install security protection solutions and deliver cleanup services required for at-home workers.
Consult Skype for Business video conferencing
24/7/365 Skype for Business Reverse Proxy Server Engineers
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional PSTN voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support to assist your company to manage and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
VMware Server Consolidation Engineer
24 Hour VMware ESXi Hypervisor Specialists
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, deploy, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud systems. Progent offers world-class expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver high availability, fault tolerance, and disaster recovery.
Microsoft System Center 2016 Support Services
On-site Technical Support System Center 2016 Configuration Manager
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progent's Microsoft Premier IT support experts. With Progent's economically priced IT support programs, small and midsize organizations can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company information systems world-class availability, security, and productivity.
Exchange Server 2016 Migration IT Consultants
Integration Exchange 2016 Migration Planning
Progent can help your business in all phases of your migration to Microsoft Exchange 2016 including planning HA system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Top ProSight Private Cloud Services Engineers
Private Clouds for Small Businesses Services
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting options are built on mature virtualization technologies that allow small and midsize businesses with multi- platform environments to save dramatically on the expense of capital investments, system support, and network administration while achieving world-class reliability and an unprecedented degree of vendor flexibility.
Integration Microsoft 365
Microsoft 365 Management Help and Support
Progent can help your business to evaluate the many subscription plans available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.
Specialists OS X Online
Technology Professional macOS Phone-based
Progent offers national online phone support and consulting services for companies that operate Apple Mac OS X networks or whose information systems feature a mix of Mac with Microsoft products. Progent's consultants offer macOS and Mac OS X clients a variety of services including desktop assistance, upgrading to the latest version of Mac OS X from other earlier editions of macOS and Mac OS X, plus expertise with Apple macOS and OS X applications. Progent can also help you with iPhone and iPad support, or moving to iCloud services. Online network consulting provides maximum return for your information technology dollar by preserving client efficiency and limiting the time charged for computer repair services. Advanced remote support utilities and skilled technicians and consultants allow Progent to handle most network issues without squandering time and money by traveling to your site. In most of situations your IT problems can be dealt with by telephone or through a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP certified security professionals to help you with the toughest system issues.
ransomware data restore Specialists
Consult NotPetya ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
Consultants Locky ransomware recovery
Specialists Nephilim ransomware recovery
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, monitor and guard your network, assist with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Award Winning Specialists Windows 2003
Microsoft Windows 2003 On-site Support
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that matches best with your company's goals. Progent can also help you with designing, deploying, administering and troubleshooting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Teleworkers Cloud Integration Outsourcing
Telecommuter Cloud Integration Specialists
Progent can assist small and mid-size businesses to provision their at-home workers with transparent access to public cloud applications and services.
Integration 802.11x Wi-Fi Site Survey
24-7 Wi-Fi RF Coverage Maps Outsourcing
Progent's wireless site survey and predictive modeling assist you to plan, install and debug a Wi-Fi network adapted to your environment, providing your business a WLAN that has the coverage, speed, density, QoS, security, and roaming capability your company requires. Wi-Fi survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises survey services for validating, optimizing, and troubleshooting an operational wireless network.
Mac Learning
Train Office PowerPoint for Mac
Progent offers one-on-one education customized for people who want to broaden their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online training for Mac applications.
Security Penetration Testing Security Audit Services
Immediate Stealth Penetration Testing Network Security Audit
Stealth intrusion testing is an important component of any comprehensive network security strategy. Progent's security professionals can run extensive penetration tests without the knowledge of your organization's internal network support staff. Stealth penetration checking uncovers whether existing security defense tools such as intrusion incident warnings and event history analysis are properly set up and consistently observed. Progent can provide continuous automatic PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks common to modern strains of ransomware.
Immediate NodeZero PEN Testing Cybersecurity Company
NodeZero Certified Security Penetration Testing information Systems Audit
Progent's certified cybersecurity consultants can run NodeZero-powered penetration tests to make sure your security monitoring and protection systems and policies are properly set up and effective.
ransomware cleanup and file restore Specialist
ransomware protection Consultant
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Catalyst 9162 Access Point Computer Consulting
Remote Setup and Support Catalyst 9100 Series AP Management
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer affordable online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
At Home Employees Endpoint Security Integration
Offsite Workers Security Online Consulting
Progent can help small and mid-size organizations to install endpoint security defense systems and provide response expertise for remote workers.
Consulting Services Windows and UNIX
Solaris with Windows Specialists
Progent can assist you to design and execute an efficient migration from a UNIX-powered IT system to a network based on MS Windows and suited for running Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to preserve your information and minimize productivity discontinuity by designing an efficient transition plan that preserves your existing investments in UNIX software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, migration strategy and testing, MS Exchange migration services, information and application software migration, and server and storage migration and consolidation.
Windows Server 2000 Upgrading
Windows 2000 Server Computer Engineer
Progent's Microsoft-certified Windows 2000 Server consultants offer computer support and IT consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, optimization, and support services include system planning, installation, project management, local and off-site technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
Solaris Online IT Consulting Services
Linux Online Consulting Services
Progent provides nationwide urgent phone support and troubleshooting services for companies who operate UNIX or Linux networks or whose IT systems include a mix of UNIX and Microsoft Windows products. Remote network consulting provides optimum return for your IT dollar by preserving client productivity and shortening the time charged for computer analysis and repair. Sophisticated online support tools and skilled service specialists and consultants allow Progent to solve most IT issues without squandering time and money by traveling to your site. In most of cases your network issues can be remediated by telephone or through a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE network experts and CISSP premier security professionals to help you with the most difficult system problems.
Microsoft Certified Partner Exchange Server 2000 Online Technical Support
Microsoft Exchange 2000 Online Consulting
Progent is one of the most expert network consulting companies for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Exchange Server 2000 for typical scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
SQL Server 2008 Support and Setup
Technical Support Microsoft SQL 2008 Server
SQL Server 2008 offers powerful, standardized tools to computer experts and network users, lessening the difficulty of creating, integrating, administering, and using enterprise information and analytical applications on platforms ranging from mobile devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and broad knowledge in designing and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Immediate XenApp Network Consultant
Virtual Windows Application Delivery Specialist
Progent's Citrix consultants can assist your business to design, deploy, manage, and support a virtual application delivery and management solution based on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can help you to administer and support a remote datacenter that offers high uptime, enhanced protection, and rapid disaster recovery.
Apple OS X Tiger Consulting Services
Macintosh OS X IT Consultant
Progent's consultants offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and custom education. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also help you with iPhone integration and Apple iPad synchronization, or moving to iCloud. For business environments based solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, configuring and maintaining a network environment that is reliable, secure, fast and aligned with your company's objectives.
Microsoft Office System Outsourced IT Services
Microsoft Office 2000 Network Support Company
Progent's computer outsourcing support offerings for small businesses feature designing Windows XP, Microsoft .NET Server, and Microsoft BackOffice environments, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises repair, resolving stubborn IT issues, and creating a company-wide security strategy. Progent can show you how to enhance system availability and throughput via fault-tolerant configuration, redundant network architecture, and proactive network monitoring. Progent also offers special project help for large-scale upgrades and can help with requirements definition, resource identification, BOM development, vendor selection, purchasing logistics, and complete documentation. Progent's computer outsourcing service also features education for office productivity programs such as Office XP.
Support and Help SQL Server 2014 AlwaysOn Availability Groups
SQL Server 2014 Capacity Planning Online Technical Support
Microsoft SQL Server 2014 includes significant enhancements in key areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services that include system design, deployment, management, remediation, and software development services to enable businesses of all sizes to realize fast return from their SQL Server 2014 deployment.
ProSight Remote Desktop Monitoring Specialist
Server Monitoring Consultants
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of critical assets.
Exchange 2003 Server Upgrade Specialists
Exchange 2003 Server Upgrade IT Consulting
Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity downtime, reduces long-term support demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and design services include expertise with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.
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