Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way across a network. Because of this, ransomware attacks are typically launched on weekends and at night, when support staff may take longer to recognize a break-in and are less able to mount a rapid and coordinated defense. The more lateral movement ransomware is able to achieve within a victim's network, the more time it takes to recover basic operations and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide you to complete the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's online ransomware experts can help organizations in the Birmingham area to identify and quarantine infected servers and endpoints and protect clean resources from being penetrated.
If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Birmingham
Current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any accessible backups. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make system restoration nearly impossible and effectively knocks the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement fee in exchange for the decryption tools needed to recover scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an additional settlement in exchange for not posting this data or selling it. Even if you are able to restore your system to a tolerable point in time, exfiltration can be a major problem according to the sensitivity of the downloaded information.
The recovery process after a ransomware incursion has several crucial phases, most of which can proceed concurrently if the recovery workgroup has enough members with the necessary skill sets.
- Containment: This urgent first step requires blocking the sideways progress of the attack within your network. The longer a ransomware attack is allowed to run unrestricted, the longer and more expensive the recovery process. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware response engineers. Containment processes consist of cutting off affected endpoint devices from the network to minimize the spread, documenting the environment, and protecting entry points.
- Operational continuity: This covers bringing back the network to a minimal useful level of capability with the least downtime. This process is typically the highest priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also demands the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, office and mission-critical apps, network topology, and secure endpoint access. Progent's recovery experts use advanced collaboration tools to coordinate the complex restoration process. Progent appreciates the importance of working quickly, continuously, and in unison with a customer's management and IT staff to prioritize activity and to put vital resources on line again as fast as feasible.
- Data restoration: The effort required to restore files impacted by a ransomware attack varies according to the condition of the systems, how many files are encrypted, and which restore methods are required. Ransomware attacks can take down pivotal databases which, if not carefully shut down, may have to be rebuilt from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other business-critical applications depend on SQL Server. Often some detective work may be required to find clean data. For instance, undamaged OST files may have survived on employees' PCs and laptops that were not connected during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users.
- Deploying modern AV/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the same anti-virus technology deployed by many of the world's biggest corporations such as Walmart, Citi, and Salesforce. By providing in-line malware blocking, identification, mitigation, restoration and analysis in one integrated platform, ProSight Active Security Monitoring lowers TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if any. Activities include determining the type of ransomware used in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; acquiring, reviewing, and using the decryptor utility; debugging decryption problems; building a pristine environment; remapping and reconnecting drives to reflect precisely their pre-encryption state; and recovering computers and services.
- Forensic analysis: This activity is aimed at learning the ransomware attack's storyline throughout the targeted network from beginning to end. This history of how a ransomware attack progressed within the network helps you to evaluate the impact and highlights weaknesses in rules or processes that should be rectified to avoid later breaches. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensics is typically assigned a high priority by the insurance provider. Since forensics can take time, it is critical that other important recovery processes such as operational continuity are executed in parallel. Progent has a large team of information technology and cybersecurity experts with the skills required to perform activities for containment, operational continuity, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has provided remote and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned high-level certifications in core technologies including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned internationally recognized certifications such as CISA, CISSP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP software. This scope of skills allows Progent to identify and integrate the undamaged parts of your network after a ransomware intrusion and rebuild them rapidly into a viable network. Progent has worked with leading cyber insurance carriers including Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware Recovery Consulting in Birmingham
For ransomware system restoration expertise in the Birmingham area, call Progent at 800-462-8800 or see Contact Progent.
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Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and on-premises expertise, application development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a seamless intranet solution.
Microsoft Exchange 2010 Migration Professionals Exchange 2010 Migration Consultant
Microsoft Exchange Server 2010 Evaluation Online Consulting Exchange 2010 Configuration Online Support Services
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macOS Architecture Support Services
Consulting Services OS X Infrastructure
Progent's Mac networking consultants can help you with a wide array of network infrastructure issues such as network architecture, off-site and mobile connectivity, internetwork compatibility, security, and emerging technologies such as Voice over IP and fast wireless networking. For business networks built exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and size to handle the challenge of designing, configuring, and supporting a network infrastructure that is reliable, safe, productive and supportive of your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Apple's Xsan SAN solution. Progent can also give you access to skilled experts to support Cisco routers and switches.
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ISA 2000 Server Network Engineer
ISA 2004 Enterprise Edition Server Online Support
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security installations for IT networks with multiple offices, remote users, and mission-critical web applications. Progent's ISA Firewall experts are available to help your company in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Microsoft Teams and Cisco UC Consult Microsoft Teams online training Consultant Services
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Microsoft Windows 2003 Consultant Windows 2003 Network Engineer
Microsoft Windows 7 Migration Troubleshooting Windows 7 Upgrade Online Support
Troubleshooting Microsoft ISA Server
ISA 2004 Support and Setup
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating corporate security solutions for information systems with many sites, remote workers, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size business design and implement an installation of ISA Server 2004 that supports your information protection needs without restricting your network.
Migration Consultants Solaris to Windows Migration Consulting Solaris
CISM Certified Cybersecurity Management Consult
CISM Certified Cybersecurity Management Consultancy
Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of skill that IT security professionals are required to master. CISM gives executive management the confidence that those who have earned their CISM credential have the experience and knowledge to deliver efficient security administration and support services.
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Computer Virus Forensics Network Engineer
Engineer ProSight ASM Endpoint Protection
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning tools by SentinelOne to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to automate the entire threat lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
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CCIE Certified 3800 Router Configuration
Cisco offers an extensive array of routers that includes appliances built to provide the security, performance, and availability required by customers ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to build a solid infrastructure for your network and to make it easy to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Offsite Workforce Birmingham Consulting and Support Services - Call Desk Solutions Consulting and Support Services Birmingham, AL Birmingham Work from Home Employees Call Desk Outsourcing Consultants Birmingham, Jefferson County
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DopplePaymer ransomware hot line Consultant
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Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
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Progent's Microsoft-certified consultants can assist your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device management solution or help you to modify your existing SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services, SQL SSRS, and IIS.
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Polycom Video Conferencing Technology Professional
Specialists Radvision Telepresence
Progent offers the support of an accredited consultant with expertise deploying products from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or maintain a telepresence solution that protects your current investment and optimizes the business value of your IT system. Progent can also provide the services of network infrastructure engineers able to help companies of any size to create and maintain a communications network that delivers the speed, reliability, security, and scalability required to support your video conferencing/telepresence environment.
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Project Planning Consulting Network Architect Enterprise Active Directory
Ransomware Rebuild West Midlands, United Kingdom 24x7 Spora Ransomware Hot Line
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Progent's Technical Response Center (TRC) provides affordable nationwide after-hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer extended hours phone help and remote direct computer connection to isolate and repair technical problems quickly and economically.
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IT Services Wi-Fi VoIP phone integration
Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
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System Center 2016 and SQL Server On-site Support
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Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and repairing SCOM solutions and offer organizations of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.
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IT Consultants System Center 2016 Orchestrator
System Center 2016 and Operations Management Suite Integration
System Center 2016 delivers important enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; seamless integration of multi-OS networks that incorporate Linux, Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a previous release of System Center, or debug your System Center environment.
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Sun Solaris Security Firm Solaris Evaluation
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Microsoft System Center Operations Manager Remote Support
Remote Network Monitoring Computer Engineer
Even if your company has a small computer support staff and a limited IT budget, your information network can still have the same high availability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified network professionals, the latest network management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk service to keep your mission-critical network applications and hardware operating.
Support for IT Service Providers Remote Troubleshooting Technology Consulting Services IT Services for Service Firms
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Technical Support Services Exchange Server 2007 Microsoft Exchange Specialists
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Top Ranked Specialists Unity Connection Cisco Expert Support and Setup Unity Connection
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UNIX Consultants 24/7/365 Specialists UNIX
NetScreen Cybersecurity Tech Services
Security Organization Juniper Firewalls
Progent's Juniper-authorized NetScreen consultants can help your company to install and integrate NetScreen 5000 series routers, upgrade from older NetScreen devices to more current Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-vendor systems.
UNIX Small Business Computer Consulting Firm OpenBSD Network Installations
UNIX Upgrade Consultants Migration Consultants Sun Solaris
Exchange 2016 Outlook on the web Support
Integration Exchange 2016 Data Loss Prevention
Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Urgent Cisco AnyConnect Integration Support ASA and PIX Firewalls Integration
CCDP Certified Jabber IM and Presence Service IT Services
Jabber Upgrade Technology Consulting Services
Progent's Jabber consultants can provide remote or on-premises support to help organizations of all sizes to design, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that make up building an end-to-end Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration solution.
Virtual Applications Hub Professional Online Consulting XenApp
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West Midlands SharePoint Server 2007 Onsite Technical Support SharePoint Server 2013 Support Birmingham
Juniper J2350 Router Network Consultants
Juniper J6350 Router Computer Security
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Wi-Fi RF Spectrum Analysis for Wi-Fi Setup and Support Specialist Wi-Fi RF Coverage Maps
Wi-Fi site survey Consultant Services Cisco wireless controller Integration Support
Professionals Bandwidth Throttling Test Lab
NLB Test Lab Consult
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers who lack sufficient in-house resources to configure proper test systems, the lab cuts capital costs and engineering risk while keeping vital network projects on schedule.
Windows 10 Edge Online Support Services Top Ranked MCSE Expert Certified Windows 10 Compatibility Testing Integration Consultants
Windows 11 Configuration Online Help Windows 11 Virtual Desktop Online Troubleshooting
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Windows Server 2000 Upgrade Consultants Windows 2000 Server Computer Consultants
Windows Server 2008 DirectAccess Troubleshooting Online Consulting Windows Server 2008 Hyper-VI
Windows Server 2016 Computer Support Companies Birmingham, Jefferson County, United States Outsourcing Firm Windows Server 2019 Birmingham International Airport BHM, United States
Windows Server 2016 Multi-domain clusters Technology Consulting 24/7 Microsoft Expert Windows Server 2016 Hybrid Integration Technical Support Services
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Windows Server 2022 Security and Compliance Consultant Services Windows Server 2022 Kubernetes Containers Network Consultant
Windows, UNIX, Solaris Network Consultant Biggest Consultants Windows and UNIX
Google Cloud hybrid solutions Technology Professional
Hybrid cloud Consulting Services
Progent can help you to design and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid architectures that combine on-premises IT assets as well as one or more public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration support services such as Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Wireless LAN Computer Consultant Consultants Proxim
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wireless IP phones and CUCM On-site Technical Support
Consultant Catalyst Wi-Fi 6/6E AP Layout
Progent's Cisco-certified wireless integration experts can help you to deploy, administer, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
iPhone Support Apple macOS and OS X Remote Consulting
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wireless IP phones and Meraki APs Online Support Setup and Support WAP
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