Additional Topics of Interest

After Hours Helpdesk for Remote Workforce Remote Troubleshooting
Remote Workers Remote Support

Progent has two decades of background helping small and mid-size businesses to plan, implement, optimize, manage, and debug computer networks that support remote workers.

Aironet Access Point Management Consultant Services
Onsite Technical Support Aironet Wi-Fi AP Management

Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises integration and debugging support to help you to design, configure, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific office layout, construction, and expected network traffic.

24 Hour Microsoft Partner Small Business IT Consulting Companies
Microsoft Certified Partner Integration Firms

Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company better solutions for your IT system.

Microsoft 365 Word and SharePoint Consulting
Office Word 2010 Consulting Services

Progent's Office Word and Microsoft 365 Word experts offer a broad range of economical online consulting services to assist you to maintain your current Microsoft Office Word environment or help you to move to a newer release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, identifying and resolving compatibility issues between different releases of Word, integrating Word with different Microsoft Office apps such as Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and remote training sessions customized for individuals or groups.

Unity Express Remote Support
24x7 Technology Consulting Services Unified CM PSTN gateway

Cisco Unified Communications Manager (CUCM), originally named CallManager, is the center of Cisco's communications and collaboration platform. CUCM and Cisco Unified Communications Manager Express provide a modern IP-PBX by integrating closely with applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants offer effective and budget-friendly remote and on-premises support to assist organizations of any size to build and maintain CUCM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum business value. Progent's consultants can help with any aspect of Unified Communications Manager setup and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange and Skype for Business.

SharePoint 2013 Community Sites Remote Troubleshooting
SharePoint 2013 Office Web Apps Server Computer Consultant

Progent has been providing SharePoint consulting services since the first product was released more than two decades ago, and Progent has the scope of IT know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is best suited for your company; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can assist in specific tasks related to your SharePoint 2013 migration.

Firewall patch management Consulting
Engineer Google Android patch management

Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your servers, endpoints scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and health monitors.

Internal Security Inventory Consulting Services
Network Security Scan Consultant Services

Progent has put together two ultra-affordable service packages designed to allow small companies to receive an independent network security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert administers an extensive test of your IT infrastructure from outside your firewall to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a network scan from an authorized computer inside your company firewall to assess the risk to internal threats. Both security inventory services are set up and executed from a protected external location.

SPS Outsourcing
Office SharePoint Server 2016 Help and Support

Progent's Microsoft-certified consultants can help you evaluate the economic justification for implementing Microsoft SharePoint Server 2007, advise you on the most appropriate edition of SharePoint Portal Server for your circumstances, provide configuration and deployment services, help you to set up Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Portal Server 2007, design a comprehensive security strategy that includes portal solutions, and provide maintenance and Help Desk services.

24 Hour Development Company Amazon Marketplace Web Service development
Integration Firm Amazon MWS development

Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.

Urgent Online Help Identity Verification
Duo MFA and Single Sign-on (SSO) Integration

Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other personal devices.

Remote Remote Workers Endpoint Security Computer Consultant
Work at Home Endpoint Security Onsite Technical Support

Progent can assist small and mid-size organizations to install endpoint security defense systems and provide mitigation services for telecommuters.

Meraki and Nexus Switch Consultant Services
Meraki MS Switch Remote Support

Cisco's Meraki line of switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting expertise to assist you to plan and implement a productive network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management tools, configure policies to maintain security and compliance, create and validate a disaster recovery plan, and troubleshoot issues related to any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking infrastructure.