Vancouver Consultants for Network Service Organizations
Short-Term Support Team Assistance
Progent's Consulting, Help Desk, and Ticketing for Network Service Organizations in Vancouver
Progent's consulting services for IT service organizations in Vancouver British Columbia allows you to offer your customers Progent's consulting expertise and Help Desk support under your brand as a seamless extension of your regular IT support group. This can ease the way for you to add to your client base, flesh out your service offerings, create happy clients, and increase your profits.
Progent's team of network experts, PC integration and troubleshooting technicians, IT administrators, and cybersecurity professionals have worked as transparent extensions to the IT staffs of some of the world's largest IT service firms. Progent's range of technical knowledge allows you to broaden the capabilities of your IT support business, and Progent's close integration with your support team lets you strengthen and preserve your branding.
Progent is an IT consulting company with 20 years of experience providing online expertise to small and mid-size organizations. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco-certified CCIE network infrastructure experts of any private computer services company in the world. Progent has provided online IT support and advanced consulting to customers in every state in the country. (See recommendations from Progent's customers.)
Providing Progent's Services With Your Branding
Progent's reseller program for network service firms features transparent resale to your customers of professional services. Progent bills you directly and performs under your direction to provide your clients support services under your branding. Also, Progent has a low-cost Off-hours Support Service for clients who need 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Providers
Ticketing is the heart of an efficient Help Desk. But modern ticketing systems are not just expensive to license and staff, but difficult to set up and manage. Small or niche IT service providers do not have the required financial or human resources. Progent's Help Desk and ticketing solution gives IT support firms an affordable way to keep their own branding while delivering their customers responsive desktop support services backed by an advanced ticketing platform and supplemented by fast escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Providers
Progent's Service Desk and ticketing program for IT service organizations takes advantage of Progent's investments in advanced ticketing technology, a remote desktop services staff, and a group of geographically dispersed subject matter experts. You can use Progent's ticketing system as a secure tenant or Progent can establish data interchange with your existing ticketing system. The standard and optional features offered with Progent's Call Center and ticketing solution allow you to expand your physical and virtual support volume, the diversity of technical issues your business can handle, the number of geographies you can serve, and your hours of availability.
Important features of Progent's Help Desk and ticketing solution for IT service firms include:
- Progent's online desktop service staff delivers Level 1 end user help with 1-hour service level agreement to commence work during normal business hours.
- Standard service times are 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is available at extra cost.
- Optional onsite support in larger metro areas is available across the US at extra cost.
- You keep complete control of your clients and invoicing.
- Your customers submit service requests through your own branded Internet portal, an 800 phone number, or by directing a message to your designated mailbox.
- Every end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated online while they are active.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for Network Service Providers
Progent's consulting for IT service firms allows you to become a sole source for virtually all technical guidance and troubleshooting your clients may require. You can build your staff and strategic IT skills steadily without having to say no to opportunities owing to a gap in in-house expertise or the absence of bandwidth.
Important aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent acts as a seamless supplement to your in-house IT service group, responding to your coordination, and bills you rather than your customer.
- By-the-Minute Billing: Progent charges on a per-minute basis to reign in costs.
- Detailed Reporting: Progent utilizes an advanced service reporting system to ensure that all IT services delivered are thoroughly documented. This allows support group to shift service responsibilities to internal personnel once you have sufficient staff and relevant skill sets.
- Safely Grow Your IT Support Practice: You can easily and safely accept additional jobs beyond your core fields of excellence and open new territories without assuming the risks associated with expanding your head count too rapidly.
- Re-enforce Your Brand: You can improve your mind share as a comprehensive network service firm by delivering more services to more customers using your own brand.
- Add to Your Services Portfolio: Progent can provide world-class support in a wide range of technologies and can be a dependable resource for expanding your IT service operations.
- Fast Problem Escalation: With a sizable roster of high-level technology experts available, Progent can transition quickly from Tier 1 to Tier 3 support so even the toughest issues get resolved fast.
- Make Your Clients Happy: Happy clients keep coming back. By joining with Progent, you can continue delivering solutions without ever requiring clients to look for expertise from your competitors.
- Online Technical Support Experts: For 20 years, Progent has delivered remote IT support ranging from Help Desk support to advanced consulting. Effective remote service saves money and produces fast solutions.
- Major Certifications: Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts hold advanced certifications including CISSP, CISA, and GIAC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Vancouver, British Columbia Companies
Progent's nationwide roster of certified consultants offers Vancouver, British Columbia companies a wide range of online consulting and troubleshooting services. Practice areas offered under Progent's consulting program for network service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Upgrade Support Services
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure Active Directory Design
- Microsoft 365 Configuration
- Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud
- Remote IT Support
- Teleworker Support Services
- Cisco Network
- Juniper Expertise
- Cisco Routers Troubleshooting
- Cybersecurity Consultants
- Penetration Testing with NodeZero
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Services
- Desktop Support
- Colo Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Programming
- Virtualization Management
- Fast, Affordable .NET Application Development.
- Windows Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- iPhone and Android Management
- iPhone Integration
- Google Android Smartphone Support
- Ransomware Defense/Recovery
- Backup/Restore Consulting
- Cisco IP Voice Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Predictive and Onsite Surveys
Learn More About Progent's Reseller Support for Network Service Firms in Vancouver, British Columbia
To learn additional information about Progent's consulting support for IT service firms in Vancouver, British Columbia, call 1-800-993-9400 or visit Contact Progent.
An index of content::
24-7 Professionals Fault Tolerant Inter-office Network
Microsoft Experts Zero Downtime Branch office Connections Specialist
Progent's non-stop inter-site connectivity and fault tolerant system connection engineers can help small companies achieve zero-downtime Interoffice connectivity through fully redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office networks based on non-stop EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide economical non-stop interoffice connectivity.
Consultancy Skype for Business and Call Analytics
Immediate Consultant Skype for Business and Exchange UM Server
Progent's consultants can provide remote and onsite expertise for organizations of all sizes to evaluate the benefits of migrating to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems like Cisco UC. Progent's certified information security experts can help you design and verify a security environment for your Skype for Business deployment that is compliant with government and industry standards.
24x7 Postini Support Services
Technical Support Services Anti-Spam
E-Mail Guard is Progent's affordable antispam and antivirus solution that offers small companies world-class defense against spam, viruses, DHA attacks, and other varieties of email-borne assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-managed spam filtering and virus defense services that ward off email assaults before they are able to breach the network firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server vendor, hardware technology, or geographic location.
24/7/365 CCIE Expert Certified Catalyst Wi-Fi 6 WAP Information Technology Consulting
Cisco Catalyst Wi-Fi 6 AP Management Consultant
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts offer affordable remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Small Business Repair Installation
CCIE Expert Certified Small Business Network Consultants
Progent provides the services of Microsoft and Cisco-Certified IT consulting experts to show clients economical ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that span from remote offices to large enterprises, Progent's expert consultants can assist you to improve your network's e-mail infrastructure, security, availability, throughput, and system administration.
Apple Mac and Windows coexistence Remote Consulting
Technical Consultant Apple Mac and Windows
Progent's support experts in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless networks with resource sharing and collaboration support. Enabling efficient cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Microsoft products. Progent's background in Windows and Apple service makes it possible to provide expert support to companies that depend on these technologies to keep their competitive edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows environment.
Network Consulting Microsoft Exchange
Professionals Microsoft Exchange
Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Emergency Information Technology Consulting Mac Security Audits
macOS Disaster Recovery Troubleshooting
Progent's certified security consultants can help you protect your Mac network through professional support offerings such as running security tests, clean up after virus and worm attacks, configuring firewalls, implementing safe remote and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the specific objectives of your corporate information system.
Microsoft Solutions Framework Project Methodology Small Office Network Consulting Services
Immediate Microsoft Solutions Framework Project Methodology Providers
Progent's staff of Microsoft and Cisco Certified consultants average more than ten years of real-world industry background, at the front lines of network service, executing a broad variety of technical projects for an extensive array of customers. Each Progent consultant shares a proven set of personal best practices that are combined into shared best practices training that Progent instills in its consulting team. This means that you get not only world-class IT help, but also a consultant with proven approaches for applying technical knowledge to repair actual network problems efficiently.
Virus Rollback Services
ProSight Endpoint Protection Network Consultants
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools by SentinelOne to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to automate the entire threat progression including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Knowledge Transfer Remote Troubleshooting
Expert Training IT Services
Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent has little competition. Small companies who utilize familiar freelance consultants or who employ in-house IT staffs benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more robust, protected, and productive.
Small Business IT Outsourcing Companies Outlook 2019
24 Hour Microsoft Experts Excel Sparklines Consulting Service Firm
Progent's Microsoft Office and Microsoft 365 experts can help businesses of any size to incorporate Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive productivity solution that offers fast return on investment and enables better business results. Progent can help your company to integrate Office or Microsoft 365 apps with each other and with additional key Microsoft platforms including SharePoint, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems with various releases of Office and can provide live online instruction to individual users and teams.
Exchange 2019 Planning Integration Support
Exchange 2019 and Windows Server Core Remote Support
Progent can help you in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Remote Microsoft Exchange Upgrade Support Outsourcing
Network Consultants Exchange 2003 Upgrade
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
24/7 Engineer Zero Trust Cybersecurity
Technical Consultant Two-factor Authentication
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
At Home Employees Network Infrastructure Consultant Services
Immediate Remote Workforce Network Infrastructure Remote Troubleshooting
Progent can help small and medium-size companies to design, set up and troubleshoot the infrastructure required for at-home workers.
Fedora Linux Technology Consulting Services
Red Hat Linux IT Consultant
Progent's Linux consulting experts offer small businesses and developers assistance with administering and maintaining Linux systems that coexist with Microsoft-based technology. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience provides you with a convenient single source to show you how to create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
ProSight Virtual Server Private Cloud Hosting Specialists
ProSight VM Hosting Professionals
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are based on mature virtualization techniques that allow small businesses with multi- platform environments to economize significantly on the costs of capital investments, system support, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Microsoft Skype for Business IM Remote Support Services
Microsoft Expert Engineers Skype for Business and Cisco UC
Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and interface with other communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can help you create and verify a security strategy for your Skype for Business solution that meets regulatory requirements.
SCDPM 2012 and Hyper-V Consultant Services
SCDPM 2012 Cloud Backup Network Engineer
Progent's Microsoft-certified consultants can provide remote or in-person support to assist companies of all sizes to design, deploy, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for resolving particularly stubborn issues, or comprehensive project management services. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Remote Support Services SharePoint 2016 Power Pivot
SharePoint Server farm Design Computer Consulting
Progent's Microsoft-certified consultants offer affordable remote and on-premises consulting expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Mandriva Linux Services
Ubuntu Linux Consult
Progent's Linux consulting services offer small and mid-size businesses and developers help with managing and maintaining Linux systems that operate with Microsoft-powered technology. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise offers you an easy one-stop consulting firm to help you create and manage a protected and robust cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
SBS 2003 Setup and Support
Microsoft Small Business Server Professional
Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network expert with hands-on background and broad knowledge in designing and building effective end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and servicing IT environments based on the Microsoft SBS line of servers and applications.
Duo MFA and Single Sign-on On-site Support
Consultants Zero Trust Cybersecurity
Progent's Duo managed services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
IT Support Outsourcing Consult
CIO Outsourcing Consultant Services
Progent can provide comprehensive remote support for all major technologies common to small business IT systems and offers an array of strategic, on-demand services including a temporary CIO to provide advanced IT design and negotiating capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus filtering as a managed service, project management help for major projects such as site moves oroperating system upgrades, Cisco-certified consultants for building and maintaining high-performance and robust network infrastructure, certified security engineers to verify information safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to write, enhance, or troubleshoot mission-critical applications.
Co-managed Service Desk Costs Professionals
Extended Call Desk Costs Professionals
Progent's Helpdesk outsourcing and co-sourcing services help companies to save money and increase productivity.
24-Hour Consultancy Lync Server 2013 Mobility Services
Lync Server 2013 Web Apps Server Engineers
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network calling. Microsoft Lync Server 2010 can enhance the functionality of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to help you to manage and troubleshoot your existing Lync 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the new release of the product. Progent can also assist you to design and carry out a smooth Skype for Business migration.
24x7 ransomware removal and recovery Consultants
24-Hour Nephilim ransomware recovery Professionals
Progent's ransomware consultants can help you to assess your ransomware defenses, monitor and guard your network, help with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Windows Server 2019 Windows Admin Center Network Consultant
Consulting Windows Server 2019 and SCOM
Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Juniper NetScreen Auditing
Juniper Firewall/VPN Firewall Configure
Progent's Juniper-authorized NetScreen consultants can help your company to configure and optimize NetScreen 5000 series routers, upgrade from previous NetScreen devices to more current Juniper technologies, and repair network infrastructure problems in Juniper-only or mixed-technology environments.
Juniper SA Series SSL VPN Cybersecurity Firms
Juniper SA4500 SSL VPN Cybersecurity Consultancies
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Computer Consultant Meraki and Nexus Switch
Meraki Switch Topology Integration
Cisco's Meraki line of access and distribution switches are designed for sites ranging from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective online consulting to help your company to design and implement a productive network architecture that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, configure policies to maintain compliance, create and validate a disaster recovery plan, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a cohesive networking solution.
Linux RedHat Online Networking Firm
Linux RedHat Online Small Business Outsourcing
Progent offers national urgent help and troubleshooting services for businesses that run networks based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting offers maximum leverage for your information technology budget by extending client efficiency and limiting the time billed for computer analysis and repair. Sophisticated online support technology and experienced technicians and consultants allow Progent to handle most network issues without wasting time and expense by traveling to your location. In most of situations your IT issues can be remediated by telephone or through a combination of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security professionals to assist you with the most challenging system problems.
Microsoft Expert Data Protection Manager 2016 and Windows Server 2016 Configuration
System Center DPM 2016 Technical Consultant
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-aware backup for critical platforms like SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V and VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, deploy, administer, and repair a multi-site backup/restore solution powered by SCDPM 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can deliver occasional guidance to resolve technical bottlenecks or deliver comprehensive project management support to help you complete your Data Protection Manager 2016 initiative on schedule and within your budget.
Microsoft Office 2000 Network Design Consultant
Microsoft Office System Network Design and Configuration
Progent's IT outsourcing services offer affordable network consulting for small organizations. Whether it includes planning network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your system, or creating an on-line business application, outsourcing your network engineering services can contain costs and eliminate risks, permitting IT service budgets to increase in a more moderate and manageable manner than is possible by building up a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust system architecture for your critical applications powered by Windows.
Emergency infrastructure documentation management Specialists
ProSight client credential management Specialists
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as half of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it.
5500 Wireless Controller Network Consultants
wi-fi controller Specialist
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of wireless access points, tuning wireless throughput by limiting the impact of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening security by identifying threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's modern wireless controller technology.
Immediate Infor SyteLine CloudSuite 9.01 Consultant
Specialist Infor SyteLine CloudSuite Upgrade
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing and distribution companies to simplify complicated supply chains and streamline critical business processes to get products to market fast and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with more than two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that can range from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Maze ransomware recovery Specialist
24/7/365 ransomware business recovery Professionals
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, remotely monitor and guard your network, help with negotiating a settlement with a threat actor, and rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Catalyst Wi-Fi 6 AP Placement Professionals
CCIE Certified Catalyst Wi-Fi 6 AP Layout Technical Support Services
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP experts offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Consultant Windows Server Essentials Server Backup
Consultants Microsoft Windows Server Essentials
Progent's consultants offer cost-effective online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can provide full-service project management support so you can design and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Computer Consultant Catalyst 9130AX Access Point
Catalyst Wi-Fi 6 AP Security On-site Support
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP consultants can provide affordable remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
24 Hour ProSight Patch Management On-site Technical Support
Automated Server Inventory Help and Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced 24x7 remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the state of vital assets.
Specialist Application Monitoring
System Center MOM Technology Professional
Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are crucial to maintaining the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that companies of all sizes can afford a degree of protection that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages created to help you to detect and fix a most IT network issues before they get big enough to impact productivity.
Problem Escalation Through Teamwork Network Security Consulting
Best Practices Computer Consultancy Group
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on professional experience, in the trenches of IT support, performing a broad variety of IT projects for an extensive array of customers. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support staff. This means that you get not only expert technical skills, but also a consultant with field-tested methods for applying computer knowledge to solve actual network problems efficiently.
Integration Services SharePoint
SharePoint Server Configuration
Progent's Microsoft-certified consultants can provide small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server provides a central location for your employees or clients to access, organize, distribute and interact with useful information, documents, and applications and to interact with one another. It enables faster and more intelligent decisions, more efficient access across groups and more economical business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information available within and without an organization. Windows SharePoint Services connect employees, customers, workgroups and projects with the information they've developed in a way that makes data convenient to find, retrieve and apply.
