Houston Teleworkers Connectivity Consulting Company
IP Voice Systems Consulting
Enlarging your telecommuter workforce may have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Houston company to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent offers support services that go from on demand guidance for helping you past challenging IT roadblocks to full project management to help you carry out mission-critical tasks.
Progent's consultants can assist Houston, Texas organizations to succeed with any facet of creating a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and unified management.
IP Voice Solutions for an At-Home Workforce
Expanding the corporate phone system to include telecommuters is vital to supporting an effective at-home workforce. A variety of cloud-centric IP voice products are popular with small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's current or older products for VoIP solutions. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP environment that delivers the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist organizations optimize their existing Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media applications used across the network. CUCM supports other mixed media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can assist your company to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and provide on-demand configuration and troubleshooting services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Houston, Texas company, phone
An index of content::
Enterprise Services Project Methodology Network Companies
Project Methodology System Consultants
In performing IT tasks for enterprise clients, Progent uses a phased approach driven by defined milestones so as to meet budgetary, scheduling and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design tuning, and expert deployment. All phases are recorded to make available a comprehensive summary of IT services delivered and to assist in downstream system maintenance.
Network Monitoring Professional
IT Services MOM 2007
Remote 24x7 network monitoring, automated alerts, and actionable reports are vital to maintaining the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of any size can get a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages designed to assist your company to identify and resolve a an array of IT network problems before they can hurt productivity.
Linux Network Monitoring Support and Integration
MRTG Technical Support Services
Network monitoring typically involves tracking a system's resource usage to help identify data traffic bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux and can be used to monitor multi-OS networks where Linux and Windows coexist. Progent's system integration consultants can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and developers help with administering and servicing UNIX and Linux systems that coexist with Windows-based technology.
Suse Linux IT Consulting
Colbolt Linux Computer Consulting
Progent's Linux consulting services provide small and mid-size businesses and software developers help with managing and supporting Linux computers that run with Microsoft-based networks. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single source to help you build and manage a protected and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
wireless VoIP phone and Aironet APs Online Consulting
wireless IP phone security Configuration
Cisco's wireless IP phones are industrial-grade wireless devices intended for professionals who are mobile within office, warehouse, retail or other environments where management requires portable phones that provide more control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune many components of your Wi-Fi infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified experts offer remote and onsite support to help your organization create and maintain a Cisco wireless IP phone deployment by providing services that range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Forefront Threat Management Gateway 2010 Support and Setup
IT Services Threat Management Gateway 2010
Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a easily managed Internet gateway that acts as a single-server solution for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, allows customized reporting generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft consultants can help your company to design and carry out test and production deployments; interface Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.
Cisco Planning Outsourcing Companies
Tech Expert Cisco Planning
Progent offers rapid online support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can link to your network using powerful remote diagnostic utilities to provide fast and affordable analysis and remediation of urgent network infrastructure problems.
Small Business Small Business Network Consultants
Network Outsource Small Office
Progent is a pioneer in affordably delivering enterprise-class network help to small companies. Progent's success in handling the network support needs of the historically underserved small company sector is the cumulative outcome of key technical and process innovations that have eliminated a great deal of the traditional expenses out of administering network service, added unmatched professional expertise into the IT service mechanism, and dramatically streamlined the solution process.
At Home Workforce Helpdesk Services Help and Support
Work from Home Helpdesk Services Online Technical Support
Progent offers small and medium-size businesses supplemental or comprehensive Help Desk support services for offsite employees.
Dharma ransomware hot line Consultants
ransomware cleanup and recovery Professionals
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Top Ranked Security Engineers
Wireless Security Engineer
Progent's qualified cybersecurity engineers can oversee security assessments of company-wide security to determine your organization's cybersecurity profile adherence to recognized international security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security audits, and targeted security evaluations for critical areas of cybersecurity such as Active Directory or cloud applications. Progent's qualified security experts can also run comprehensive information security tests to determine your organization's compliance with key industry security standards such as FISMA, PCI, and ISO 17799.
At Home Workers VoIP Setup and Support
Online Technical Support At Home Workers IP Voice
Progent can help small and mid-size companies to set up IP voice platforms to give their at-home workforce the advantage of virtual access to the company phone infrastructure.
Small Business Managed IT services Specialists
ProSight Remote Network Management Consultant Services
Progent's ProSight family of managed IT services are geared to provide organizations who have small in-house network administration and support staffs with low-cost help from world-class management tools and technical expertise. Benefits of Progent's ProSight line of managed services include predictable IT maintenance costs, automation of routine management tasks, continual adoption of new information technology, graceful migration from legacy technology to modern solutions, close fit between information technology with strategic objectives, guidance from veteran network experts, and freeing up management to focus on business rather than fast-evolving computer technology.
Microsoft Enterprise hybrid cloud Specialist
Enterprise hybrid cloud integration Consultant Services
Progent can assist your IT team to design and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that utilize physical resources along with one or more public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of cloud integration services such as Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background delivering advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Top Ranked Windows Server 2012 R2 Cloud Consultancy
Windows Server 2012 R2 Security Support and Help
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management team, create a corporate-wide security strategy, streamline network administration, assist with creating applications, and build and test a DR/BC plan.
NLB Testing Engineers
Immediate application Testing Lab Technology Professional
Progent's Test and Training Lab at the QTS Internet Data Center can be used for testing mission-critical applications, developing cost-effective migration procedures, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent clients who lack adequate internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical network projects on schedule.
Online Support Windows Server 2019 Hybrid Integration
Windows Server 2019 Windows Admin Center Remote Troubleshooting
Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Exchange 2003 Server Upgrade Remote Troubleshooting
Exchange 2003 Specialists
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-site upgrades, Progent has the background to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
Urgent ransomware business recovery Professionals
NotPetya ransomware hot line Consulting
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Signature-based Virus Protection Network Consulting
Consultancy ProSight Phishing Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology by SentinelOne to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to manage the entire malware attack progression including filtering, detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
24x7x365 Windows Server 2019 migration Computer Consultants
Online Help Windows Server 2019 Security and Compliance
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
VPN Security Firewall Setup
IPsec VPN Security Organization
Progent provides businesses of any size professional support for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security vendors including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can help you design a comprehensive security strategy and select appropriate technologies from a variety of vendors to achieve your security objectives while sticking within your spending restraints.
County Government Exchange Professionals
County Government Exchange Technology Professional
Progent has extensive experience providing a broad range of online network consulting and urgent repair services to local governments and school districts across the U.S. Progent is one of the pioneers in providing expert online IT consulting and has provided network solutions to clients in all 50 states. Remote support saves travel expenses and solves issues more quickly than onsite support.
ProSight Reporting ConnectWise Manage Ticketing Online Troubleshooting
Engineer ProSight Reporting SentinelOne Remote Network Monitoring
ProSight Reporting is an expanding line of real-time reporting utilities designed to integrate with the leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Check Point 1000 Firewalls Protect
Check Point VPN-1 Cybersecurity Group
Progent's Check Point firewall consultants can help you plan, integrate, and administer firewall environments that rely on Check Point Software NGFW firewalls and Check Point's subscription-based security services. Progent's consultants can also help you maintain legacy Check Point firewall models or migrate smoothly to Check Point's next-generation security gateways.
Urgent On-site Support Setup and Support
On-site Support Professional
For mid-size companies looking for IT consulting services, Progent can deliver a variety of alternatives including on-site help, remote support, phone-based Call Center, round-the-clock support with automatic system monitoring, emergency staffing, site relocation support, software development, and professional consulting. For medium-size companies in California or other areas covered by Progent's field engineers, Progent offers professional on-premises help for solving network problems rapidly and affordably.
PEN Testing Network Security Auditing
Cisco Certified Penetration Testing Security Certification
Stealth penetration testing is a key component of any comprehensive network security plan. Progent's security experts can perform extensive penetration tests without the awareness of your company's internal network support resources. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion detection warnings and event history analysis are correctly configured and consistently monitored. Progent can implement ongoing automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks common to modern variants of ransomware.
SQL Server 2017 Adaptive Query Processing Technical Support Services
SQL Server 2017 High Availability Support and Setup
Progent's certified SQL Server 2017 experts can help your organization to plan and carry out an efficient migration from your existing SQL Server deployment to SQL Server 2017.
Intune Endpoint Protection Onsite Technical Support
Intune and Windows 8.1 Integration
Progent's Intune consultants can help you to assess the strategic case for utilizing Intune for managing your mobile computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to define policies, plan and deploy pilot systems to evaluate the benefits of Intune for your network, install Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Microsoft Intune deployment.
Biggest SharePoint 2016 Excel Online Network Engineer
SharePoint 2016 Power View Remote Troubleshooting
Progent's Microsoft-certified consultants can provide economical remote and onsite expertise, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
24-7 SCCM 2016 Patch Management Support Outsourcing
SCCM 2016 Boundary Groups Remote Support Services
System Center Configuration Manager 2016 automates software provisioning and updating, centralizes compliance settings management, keeps track of network assets, guards against company data leakage, provides health monitoring, allows secure end-user self service, and delivers a common control mechanism for administering multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help businesses of any size with any facet of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Enterprise hybrid cloud integration Services
Cisco Certified Programming Company Google Cloud hybrid integration
Progent can provide advanced remote support services to help organizations integrate their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that utilize on-premises IT assets as well as public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over two decades of experience providing advanced consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and affordably.
24/7/365 Expertise for IT Service Firms Online Consulting
24x7 Expertise for IT Service Providers Technical Support Services
Progent's Support for IT Service Firms lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless extension of your network consulting staff.
SharePoint Foundation Technology Consulting Services
SharePoint 2013 Web Parts Online Technical Support
Progent has been delivering SharePoint support since the first product was released over 20 years ago, and Progent has the scope of technical know-how to help businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and select the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can help in specific jobs related to your SharePoint 2013 deployment.
Microsoft Teams and AAD Sync Services
24-7 Microsoft Teams Technology Consulting
Progent can assist your business to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Email Outbound Content Filtering Professionals
Email Predictive Sender Profiling Consulting
Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
ProSight Automatic Network Mapping Technical Support Services
24/7 Computer Consulting Network Services Monitoring
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating complex management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that require important updates, or identifying the cause of performance bottlenecks.
24x7 Online Consulting Office Wireless
Proxim Consultant
Progent's wireless professionals can help small businesses design, select, evaluate, install and support secure building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of security that equals or excels wireline connections. Progent offers expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and deploy the wireless link technology that fit best with your business needs.
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